excaliburinsurance.ca Reviews

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760 Verified Customer Reviews

760 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
675
(88.8%)
4 Shopper Approved - Review Star
73
(9.6%)
3 Shopper Approved - Review Star
8
(1.1%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
3
(0.4%)

Customer Service
4.9
5 Shopper Approved - Review Star
170
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
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5-star reviews
500+

5-star reviews

8 years collecting reviews
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V
Vic79
06/19/2018 , ON

Justin was very kind and helpful.. I'm so glad I looked into Excalibur for my insurance needs

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

J
John
06/18/2018 , ON

Great service worked with my needs

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

T
Tara
06/18/2018 , ON

Janet is such a pleasure to work with. She's friendly, approachable and efficient. :)

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

G
Ginetta
06/15/2018 , ON

Joanne was very helpful and she gave me great service when I required to change my Condo insurance. I will definitely contacting her for other insurance needs.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Michelle D.
06/08/2018 , ON

Great

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anna
06/07/2018 , ON

Great response time by phone and email, very efficient. I'm a new customer, loved the welcome package!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
06/06/2018

Good experience

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
4/5
Helpfulness
4/5

M
Matt J.
06/04/2018 , ON

I was very pleased with the service I received from Excalibur, I even revived insurance quicker than anticipated I will 100% be recommending it to my friends when they look for Insurance

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Sandy
05/30/2018 , ON

Kelsey was great thank you!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Antoinette S.
05/30/2018 , ON

I contacted several insurance brokers and Justin got back to me right away. Was quick and very helpful. I would fully recommend him to anyone.

Thank you

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
2/5

E
Emily
05/29/2018 , ON

I was sent a quote for car insurance higher than the previous year. The amount was higher than the year before, even though I have a clean driving record. I shared my concern with my account manager, Selina, and she promptly sent me a insurance quote. It covered all of my needs and saved me money.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

N
Nolan
05/29/2018 , ON

Fast and easy to work with

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
05/29/2018

Jennifer Kramer is a real pleasure to work with, very prompt and pleasant.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

T
Tyler
05/28/2018 , ON

Local people taking care of local people

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
3/5

M
Melanie F.
05/28/2018 , ON

I had some difficulty finding what I needed on the website and so I contacted excalibur and they were extremely helpful. They quickly got me set up with what I needed and even adjusted my appointment at the last minute to better suit me. Overall I am very pleased with the service I received.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
3/5

N
Norm
05/25/2018 , ON

Thank you for the very quick response in my need at heat of the moment

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

F
Freda K.
05/23/2018 , ON

I called Justin because we were looking to change our insurance needs over. He was able to take on our trailer insurance and our auto insurance. We did not switch our house insurance as he wanted to insure it for higher than what we have now and we didn't want to do that. Maybe later we will.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Matt
05/18/2018 , ON

All was great!!

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Scoobydoo242
05/18/2018 , ON

There very helpful and nice to talk to. Email wise they respond pretty quick. I'm hqppy with them.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Sidharth J.
05/17/2018 , ON

I liked the follow up done by Kelsey Bennewie and was paitiance with all my queries

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

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