excaliburinsurance.ca Reviews

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760 Verified Customer Reviews

760 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
675
(88.8%)
4 Shopper Approved - Review Star
73
(9.6%)
3 Shopper Approved - Review Star
8
(1.1%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
3
(0.4%)

Customer Service
4.9
5 Shopper Approved - Review Star
170
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
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5-star reviews
500+

5-star reviews

8 years collecting reviews
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D
Dylan
01/10/2024 , ON

Great overall experience. Kimberly who was helping me get insurance on my car was amazing and very helpful!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

T
Tyson S.
01/07/2024 , ON

Overall very good. Lane was easy to understand and made sure to tell me all the options and explain everything where I could understand easily.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Mo
01/03/2024 , ON

The sales rep for my auto insurance was Lane Ferguson, and he is by far the best representative I've ever spoken to while looking for a service.

He was understanding of my situation and took his time to hear me out + did everything in his power to make my quote as cheap and as easy as possible.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

D
D D.
01/03/2024 , ON

Leigh Crawford has been my broker for 10 years now, couldn't ask for better service.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Atif H.
01/02/2024 , ON

I do feel very special when am dealing with coustomer service and that cuz they give all the time I need to explain my needs and they over me throw them experience my best option , really thank you alot for that professional somth understanding to my needs

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

C
Carol
12/29/2023 , ON

I found the Excalibur Insurance agent to be very thorough and efficient. She was extremely knowledgeable and I was able to get my insurance quickly from the time of contact to receiving my pink slips. I was very impressed. Thank You Excalibur!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
S. P.
12/21/2023 , ON

I am a new customer of Excalibur. Lane Ferguson contacted me for Auto Insurance quote. He could get me cheaper insurance. During the entire process he showed professionalism. I hope I will have better business relationship with Excalibur. I appreciate their human touch approach, being a baby boomer.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

I
Ian
12/20/2023 , ON

I sourced Excalibur via Ratehub. It directed me to Kimberly who was able to
place my home and auto insurance with a well known insurer at a very competitive premium. Kimberly was knowledgeable professional and effective.
I would gladly recommend her and Excalibur Insurance Group

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
12/14/2023 , ON

I was just adding new vechicle to policy and Janet Cameron was very pleasant to work with.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
12/13/2023 , ON

The service was exceptionally good.
Quick turn around.
I enjoyed dealing with Dylan Shervill, he was very professional and easy to deal with.

I am very grateful for his service.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

C
Chanel
11/29/2023 , ON

Lance Ferguson is an awesome broker
Professional courteous pleasant
Explained everything in detail

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

N
Nikki
11/29/2023 , ON

Mr Lane was very professional and helpful. Everything was so straight forward and easy to understand. He is a real Saviour!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

Y
Yashar O.
11/22/2023 , ON

Thank you

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Maria G.
11/22/2023 , ON

I am extremely impressed with Kimberly's service.
She is very knowledgeable and an amazing person.
Thank you so much,from the buttom of my heart.
I will definitely make referrals.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

Y
Yashar O.
11/22/2023 , ON

Kimberly Laidis, MBA, RIBO
Sales Broker You the best,thank you very much for your service.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Shan
11/21/2023 , ON

I had such an amazing experience dealing with Excalibur Insurance after finding them online through a Google search. I left a message requesting a call back for a quote as I required vehicle insurance right away and I received a call back within 2 hours from an Account Executive by the name of Dylan. Instead of telling me what he couldn't do for me, he told me what he could do for me and worked some things out in order to get me insurance with a reputable insurance company. I had insurance coverage in less than 24 hrs. Dylan was polite, thorough and answered all of my questions in a timely manner. He understood my concerns and worked to find me a suitable solution that worked for me. I highly recommend Excalibur Insurance if you're looking for real people who are working for the people!!!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

I
Istvan
11/20/2023 , ON

My emails regarding possible changes to my policy were answered within minutes.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Misty
11/18/2023 , ON

Quick and easy

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
11/16/2023 , ON

Stacey Smith jumped right on our concerns with rising cost of Insurance. She kept in constant touch even if it was just to reassure us we were a priority. She found us better rates and had us all locked up weeks before due date. Thank you sincerely Stacey!! Barbara and Gary Moffatt

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Sean
11/11/2023 , ON

I was impressed with the speed and excellent customer service I received. My agent was very patient and helpful with me..I appreciate and would recommend the Excalibur team

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

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