excaliburinsurance.ca Reviews

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771 Verified Customer Reviews

771 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
685
(88.8%)
4 Shopper Approved - Review Star
74
(9.6%)
3 Shopper Approved - Review Star
8
(1%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
3
(0.4%)

Customer Service
4.9
5 Shopper Approved - Review Star
175
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
2
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5-star reviews
500+

5-star reviews

8 years collecting reviews
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L
Lawrence
5 hours ago , ON

My home and auto insurance was up for renewal and I decided to shop around. Went to an online insurance comparison website and excaliburinsurance was selected. They contacted me by phone and asked me basic questions and provided me with a confirmed quote. After that I sent them the info they need by email and my insurance was processed. Everything was done electronically without any issues. Overall a great experience.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
4/5

B
Blaze
2 days ago , ON

Lane was my broker he was great at getting me the cheapest rate for auto insurance, will definitely be recommending him as a broker to others

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

B
Brooke N.
4 days ago , ON

Overall my broker went above and beyond to satisfy all our needs as well as provide us with so many different options and information for the future.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

B
Beth B.
1 week ago , ON

I spoke with Kimberly about obtaining a quote for auto and home insurance after my prior insurance company significantly increased my renewal of insurance with my stellar record. I was pleased with the service and feel confident that Excalibur will provide the best insurance for my needs going forward.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Mitch
1 week ago , ON

Dylan made the process seamless, efficient and stress free. I seriously couldn't have asked for a better broker. He not only saved me money on my premium, but got it done with a very tight timeline. Beyond impressed.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
1 week ago

I was with the same insurance company for a long time. I was very pleased with the service I received and how quickly I received my quote and how quickly I had my new insurance with the new insurance company.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

C
Caleb
1 week ago , ON

Had a great experience with Excalibur! I needed new insurance and excalibur was able to help quickly with great customer service and I am happy with the price. Excalibur does a great job to make you feel like a valued customer!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

J
Johanna H.
2 weeks ago , ON

I contacted Jen Kramer in the Exeter office to get a quote for home and auto insurance. I have contacted numerous companies so I could compare quotes. I have decided to sign on with Excalibur not only because of the price, but largely due to the professionalism and helpfulness displayed by Jen. She is very knowledgeable and answered all of my questions. She was prompt with all of her responses and I feel confident entrusting my insurance needs with her. Thank you Jen!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

L
Lj
3 weeks ago , ON

Lane is well experienced in his field. Getting an auto insurance is time consuming but he is so professional in the way he manages our concerns and queries. I would recommend his expertise to everyone!

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

L
Lincoln G.
03/14/2024 , ON

Stacy Smith is the best. I will recommend her to all of my friends and family. Thank you Stacy.

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

D
Dirtbiker
03/13/2024 , ON

Fast and easy process for setting up new insurance. Cheapest qoute i found.
Very informative and helpful throughout the whole process

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

J
JT
03/11/2024 , ON

Kimberley was knowledgeable about the car insurance and was able to help me with my house insurance too!

Customer Service
4/5
Broker
4/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

M
Maria K.
03/07/2024 , ON

They are beyond PERFECT!!!!!

Customer Service
5/5
Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Anonymous Customer
03/07/2024

The broker was great. However, it would be much more convenient to complete the process 100% online.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
2/5

J
Jade
03/01/2024 , ON

Biggest shoutout ever to Dylan! He was amazing to work with, very insightful and took care with managing my case. Insurance is usually the least pleasant thing to deal with but Dylan really went above and beyond to make this process smooth. Very grateful for this level of support!! I hope his dedication is well recognized

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

S
Sue
02/25/2024 , ON

My experience was amazing!! I will tell my family and friends about this company.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

C
Cheryl
02/24/2024 , ON

Kimberly was an excellent agent. She was so nice and helpful. Thank you again for everything. It was a great experience.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

E
Ethan
02/23/2024 , ON

Lane did a great job at understanding my personal needs for insurance and took the time to find me the best rate. It really felt like he was on my side throughout the process. Thank you Lane!

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

B
Banksas
02/16/2024 , ON

I received an immediate text message and email when I applied online for home insurance- then during the first next business hour I was contacted to receive personalized information and my insurance was setup within only 3 days to meet my quick home purchase date. I received very quick feedback to any questions I asked about the timing or status of my application.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

A
Alyssa
02/09/2024 , ON

I contacted Excalibur for an insurance quote on a new vehicle and I was connected with Lane. I have nothing but good things to say about my car experience. He communicated with me very well and helped me get the best possible fee for my insurance. Will definitely be recommending him if anyone is looking for insurance.

Broker
5/5
Informative
5/5
Time & Schedule
5/5
Expertise
5/5
Protected
5/5
Helpfulness
5/5

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