excaliburinsurance.ca Reviews

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556 Verified Customer Reviews

556 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
489
(87.9%)
4 Shopper Approved - Review Star
59
(10.6%)
3 Shopper Approved - Review Star
8
(1.4%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
112
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Broker
4.9
5 Shopper Approved - Review Star
496
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Time & Schedule
4.9
5 Shopper Approved - Review Star
495
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Expertise
4.9
5 Shopper Approved - Review Star
489
4 Shopper Approved - Review Star
31
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Informative
4.9
5 Shopper Approved - Review Star
477
4 Shopper Approved - Review Star
43
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Protected
4.8
5 Shopper Approved - Review Star
451
4 Shopper Approved - Review Star
62
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
Helpfulness
4.6
5 Shopper Approved - Review Star
383
4 Shopper Approved - Review Star
96
3 Shopper Approved - Review Star
37
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
4
SHOW DETAILS

6 years collecting reviews
Filter
W
Winnie
1 week ago , ON

I was shopping online for a new auto insurance company and Excalibur was the only one who initiated to contact me by text after the online quote was completed. The agent was to-the point, kind and courteous. Some days the responses may be slow, but this is happening with a lot of insurance companies right now. I like that there is a single point of contact so the agent already knows the background of my insurance application.

Helpfulness
3/5
Protected
5/5
Expertise
5/5
Time & Schedule
5/5
Informative
5/5
Broker
5/5

J
Justice
3 weeks ago , ON

Lane took the time and had great patience with me and my fiance. The Experience was great for my 1st time insurance company

Informative
5/5
Helpfulness
5/5
Protected
5/5
Expertise
5/5
Time & Schedule
5/5
Broker
5/5

A
Anderson
4 weeks ago , ON

I needed a home insurance asap and Lane Ferguson was very helpful and gave me the best rate possible

Customer Service
5/5
Helpfulness
5/5
Protected
5/5
Expertise
5/5
Time & Schedule
5/5
Informative
5/5
Broker
5/5

H
Harry
04/20/2022 , ON

From start to finish, the whole process was quick and professional.

Customer Service
5/5
Informative
5/5
Broker
5/5
Time & Schedule
5/5
Helpfulness
5/5
Protected
5/5
Expertise
5/5

S
Sylvia F.
04/05/2022 , ON

Lane Ferguson did a wonderful job with quoting my Mom's house and car insurance. It was so easy dealing with a broker who is very knowledgeable and pleasant over the phone. Definitely, Lane is on TASK with his duties to provide the ultimate experience in insurance policy quotes and implementation. We appreciate working with Lane on this account.

Helpfulness
5/5
Protected
5/5
Expertise
5/5
Time & Schedule
5/5
Informative
5/5
Broker
5/5

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