excaliburinsurance.ca Reviews

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528 Verified Customer Reviews

528 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

462

(87.5%)

(11%)

(1.5%)

(0%)

Why Trust
Verified Reviews?

Customer Service

5.0

107

Broker

4.9

468

Time & Schedule

4.9

468

Expertise

4.9

461

Informative

4.9

449

Protected

4.8

425

Helpfulness

4.6

359

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Mike B.
Today , ON

Jennifer Kramer is amazing to deal with. She always answers all my questions and does an outstanding job finding me the best rates. Excellent Service.

Customer Service

5/5

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Bea F.
08/09/2021 , ON

We are very satisfied with our experience especially being a new client. We thank Amanda for her prompt replies and she went out of her way to help us with contacting our previous ins broker and cancelling our insurance and supplying us with what we need to be insured with Excalibur.

Informative

5/5

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Broker

5/5

Moistiolo
07/13/2021 , ON

Very good

Customer Service

5/5

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

All G.
05/25/2021 , ON

I would definitely deal with you and your staff again, and have mentioned you in the past to my friends. Thank you

Customer Service

5/5

Informative

5/5

Broker

5/5

Time & Schedule

5/5

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Caila
04/20/2021 , ON

Great experience. I was able to find insurance for less than half the price that I was currently paying. Thank you :)

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Don
04/16/2021 , ON

Good service Kelsey was pleasant

Time & Schedule

4/5

Helpfulness

3/5

Protected

4/5

Expertise

5/5

Informative

5/5

Broker

4/5

Dani
04/15/2021 , ON

Thank for the fast help and nice service

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Jacqueline G.
04/15/2021 , ON

This was my first time dealing with Excalibur and I have to say that I was very impressed my broker's knowledge, communication style and overall courteous and caring attitude. Lane was exceptional to work with and really made obtaining insurance easy and comfortable. He was very responsive as my insurance needs were time sensitive, he was so helpful and calming. I can't say enough about his customer service.
I will absolutely recommend Excalibur to family and friends.

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Shelley J.
04/15/2021 , ON

Kelsey was quick to respond to my email for a quote. She got us much better coverage for less money ($800 plus this year). She accommodated us by coming to our home to explain the policies and help us decide what was best for us. She further accommodated us by meeting us at a mutual event to get our signatures and payment. Awesome service!

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Ashley
03/30/2021 , ON

Follow up could have been a bit better but Lane was pleasant to work with overall

Protected

4/5

Helpfulness

5/5

Expertise

5/5

Time & Schedule

4/5

Informative

5/5

Broker

5/5

Jenette
03/25/2021 , ON

Super Fast and Friendly. Offered great rates on were open and honest about the whole process.

Customer Service

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Helpfulness

5/5

Terry
03/25/2021

Broker was insightful and helpful. Would definitely recommend

Helpfulness

4/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Stacey
03/18/2021 , ON

Did not use the website much.

Customer Service

5/5

Helpfulness

3/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Tatiana N.
03/15/2021 , ON

No comment, I am ok with this

Helpfulness

4/5

Protected

4/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

Sandeep R.
03/04/2021 , ON

The whole onboarding process was very smooth. Mr.Josh Mall was very helpful and knowledgeable, patient enough to understand my concerns and provided an excellent quote.

Would like to give 5 stars for his professionalism and timely follow-up

Helpfulness

5/5

Protected

5/5

Expertise

5/5

Time & Schedule

5/5

Informative

5/5

Broker

5/5

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excaliburinsurance.ca Reviews

Overview

Company Reviews

528 Verified Customer Reviews

528 Customer Ratings and Reviews

4.9

Why Trust Verified Reviews?

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