EVELO Electric Bicycles Reviews

5 Stars

4.9 Overall Rating

Based on 130
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Customer Service

5 Stars Average
About EVELO Electric Bicycles

EVELO is an electric bicycle company launched in 2011 with the ultimate goal of making cycling more enjoyable and removing barriers that keep people from cycling!

We produce, distribute and support stylish electric bicycles that make hills and headwind disappear, shorten commute times and make cycling more fun than ever!

When you deal with us, you are dealing with a small group of people obsessively committed to delivering fantastic customer service.

Need help with assembling a bike? We’ll help you find a shop near you to assemble it.

Need a warranty part replacement? It’ll be shipped out to you via overnight or priority mail.

Have a question? You will have a Customer Service Manager who will know you by name and help you with any questions or concerns you may have.

We are a small company that wants to make a positive impact in the lives of our customers. We do it by delivering a quality, stylish electric bike that you will enjoy for years to come and “wowing” you through amazing customer service.

Featured EVELO Electric Bicycles Reviews

The Light of My L | Submitted 12 Jul 2017

“This is the best company imaginable: great product, good service, saving the planet. If my bike were a dude, I'd marry it. I love it so much.”

Customer Service 5 5.0
Larry P | Submitted 11 Jul 2017

“My experience has been most pleasant and beneficial. After the first mile, I have had nothing but pleasant experiences. I now have ridden my Luna over 80 miles and every minute has been very pleasant from the moment I leave my residence. I get 40 miles to a charge and the battery Is fully charged after several hours of recharging. The Luna performs to perfection. I couldn't be more pleased. I am 85 plus years old and would recommend anyone to consider riding a bike for a pleasant form of exercise. When you get tired, turn on the electricity and enjoy the view. "Try it, you will like it".”

Erwin | Submitted 23 Jun 2017

“The interest of electric bikes is of great wonder, especially thanks to the ambassadors of Tim & Polly Murray. I especially like the $100 off coupon for test driving one of their electric bikes. It was especially important to me that I got the feel for the Evelo brand before purchasing one.”

Customer Service 4 4.0
Bob | Submitted 2 Jun 2017

“Great! every question I had was answered in a timely manor, weather via e-mail or in person on the phone. My Evelo arrived on time and in good shape, assembly was as stated and the on line instructions were helpful. On inspection I found everything of the highest quality, fit and finish are excellent.”

Customer Service 5 5.0
Tim d | Submitted 26 May 2017

“Very satisfied. The Evelo Luna met my expectation for a peddle assist bike.”

Customer Service 5 5.0
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