entirelypets.com Reviews

4.8 Overall Satisfaction Rating

Based on 114,868 Ratings

5
95K+ (82.8%)
4
14K+ (12.5%)
3
3867 (3.4%)
2
702 (0.6%)
1
765 (0.7%)
95K+ 5 stars in a row

Product Satisfaction

4.8 Average

5
(15,893)
4
(2,214)
3
(501)
2
(148)
1
(146)

Delivery Time

4.7 Average

5
(14,965)
4
(2,384)
3
(901)
2
(296)
1
(356)

Price Satisfaction

4.6 Average

5
(13,259)
4
(4,104)
3
(1,248)
2
(182)
1
(109)

Customer Service

4.2 Average

5
(1,189)
4
(230)
3
(147)
2
(69)
1
(174)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

entirelypets.com

About Us

Welcome to EntirelyPets! As one of the leaders in online pet supplies and over the counter pet medications, we are dedicated to delivering the finest products at unbeatable prices to pet owners worldwide since 1999.

In addition to providing pet owners with an extensive selection of the most popular pet brands, we also offer top quality in-house products that are developed with love and care by the EntirelyPets team! No matter what your pet needs, our dedicated staff is happy to help whether it's a new toy, some tasty treats, or food supplements.

Let's keep those tails wagging!

A

Alex
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick and easy shopping, with a simple layout to navigate for my desired product.
C

Christy D.
Today , NC

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I used EP15 to get 15% off my order AND signed up for texts and it wouldn't let me use both on this order. Please remove me from your text since not playing fair doesn't work for me.
A

Anonymous Customer
Today , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

.
P

Patricia
Today , TN

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

web site have problems,pain in the butt trying to order
C

Charles
Today , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy process. Thanks
D

Dawn
1 day ago , WA

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Placed an order and paid with credit card. Seven days later, my order still had not shipped. Sent an email asking what was going on. I was supposed to receive a reply within 24 hrs. About 36 hrs later, I received a reply that the item was out of stock and they were waiting on a shipment. The very next day, I received a notice my item had shipped. I don't believe this was good customer service. I believe I should have been notified as soon as Entirely Pets realized they were out of stock but expected an order within XX days and would ship at that time. I should have been given the option to continue with my order or cancel with a credit on my card if the expected shipment date was unacceptable. Unfortunately, Entirely Pets doesn't have that type of customer service policy and I, the customer, had to initiate contact in order to get information.
Product Satisfaction
5/5
Price
3/5
CustomerService
4/5
Delivery
2/5
A

Angelina
1 day ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Had what I needed at a great price!
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Michele
1 day ago , IN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good except you are out of large Whimzee’s
J

Jason
1 day ago , MS

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

EntirelyPets.com has a good selection of products for my Black and Tan Coonhounds, plus a rewards program, regular deals, and on-going promotions that allows me to buy food and supplies at a lower price than other pet shopping sites. Having two large dogs, I try to bargain shop whenever I can to keep bills low without sacrificing quality. One caveat though, you cannot use a customer rewards certificate code in combination with a site promo code. Some sites allow that, treating the reward code as a gift certificate and allowing it to be stacked with a promo code; however, I was informed that they do not. Despite this, I still intend to shop to EntirelyPets.com regularly because of their selection, prompt delivery, and promotions.
Product Satisfaction
4/5
Price
4/5
CustomerService
3/5
Delivery
4/5
C

Carolyn
1 day ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good prices, easy shopping
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