Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered! Shop a selection that ranges from functional pieces to curated designer brands to complete your farmhouse kitchen or shabby chic master bedroom. English Elm makes furniture shopping a breeze with hassle free returns with no restocking fees and quick turnaround times, and yes, everything ships free!
22,668 Verified Customer Reviews
22,668 Customer Ratings and Reviews
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4.8
Overall Star
Rating
5-star reviews
About this Company
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered! Shop a selection that ranges from functional pieces to curated designer brands to complete your farmhouse kitchen or shabby chic master bedroom. English Elm makes furniture shopping a breeze with hassle free returns with no restocking fees and quick turnaround times, and yes, everything ships free!
Today , MS
Great deal and ordering was easy! Service was great and lamp was above my expectations!
2 days ago , PA
Quick and friendly response.
2 days ago , CO
The bedside light is great and swivels really well. We had a different one from Ikea and it snapped off, but this one is 10x sturdier and makes reading at night much easier. We received tracking a day before it was going to deliver so it was quick. I wish there was a little more notice because we received tracking and it showed up the next day.
3 days ago , MS
Hopped on to look at some chairs me and my wife wanted. They were out but notified us of the next available date. We went ahead and reserved them and they came earlier than expected. Altogether very pleased with the look and feel of them. Nothing broken or torn or stained. Would absolutely shop here again in the future.
3 days ago
I awaited for this product to be letter told that it was back ordered and that the order may be only be or not filed in April.With the disruption chained being what they are,I was willing to wait.
To my surprise coming home one day,there they were in my driveway.
Great!
So I got my product I wanted,but was kept in the dark that the status had changed.
I was on the verge of getting the same product that was available at one of your competitors but did not do so by shear luck of this surprise delivery.(would have got them at a cheaper price for the same product)
Alls well.Got what I needed.
Regards,
AGirouard
3 days ago , NC
The price for the quality of the rug is really reasonable. I am extremely happy with my purchase. The rug is even more beautiful in person!
4 days ago , ME
very easy to find what i was looking for and easy make a purchase
5 days ago
Shipping was very slow. Arrived in damaged box.
5 days ago , CA
There was a small chip on one of the four pieces but the look is supposed to be rustic and it is not very noticeable. I was happy it shipped and arrived fast. Not overly impressed with the customer service but not bad either. Overall it was fine.
6 days ago , IN
Arrived with horrible delivery people and they didn't do the white glove and disrespected me and tried calling customer service and claims twice and could only leave a message
It is scratched and dented
Can't get a hold of anyone
Company Response
Hi Not H1. From the detail you've said, it is so saddening to hear, and we are very sorry for that bad experience. If the item has some defects, please send an email back to us and we would be very much happy to assist you further with the replacement process
6 days ago , DC
after some initial confusion on my question, i got my shelf height question answered... order placed and delivered... booyah!
6 days ago , TN
This pouf is super cute. This price is a bit higher and I just don't think the return Policy is customer friendly for how expensive the items are. I love the look of my items and am happy with my purchase and sit on my pouf in front of my window and read!
6 days ago , WA
These were inexpensive nightstands so I wasn't expecting the highest quality woods. That said, they are very nice quality for the price and look really nice too. The assembly was really easy and all the parts/screws were available.
6 days ago
To date the ordered item has not been received!
Numerous out reaches to your company.
On 2/27 when I ordered my item that was in stock. Still no item received.
Company Response
Hi Anita! Apologies for the delay with your item. Rest assured that we are doing our very best to deliver it to you as soon as possible. Also please always check your email especially the spam folder for item updates
1 week ago , RI
I just placed a large $6500 hooker bedroom set and I was working with Melisa on negotiating pricing. She was very nice and friendly. She even gave me free upgraded delivery service.
1 week ago , CA
Ordered 4 dining chairs that ended up being out of stock, however, I received an email right away asking if I would like to wait for the chairs and I did since they were only backordered a month or so. I'm so glad I waited for them. I received them over this past weekend and they were pretty easy to put together and they are perfect! They are comfortable and sturdy, I am really impressed. I would definitely buy from this company again as I appreciated their communication throughout the process and the product quality is amazing.
1 week ago , CA
The lighthouse shaker was the final piece to my Authentic Models figurine collection. Shipped fast and without issue. Very happy to have found it :)
1 week ago , GA
The cane chairs arrived quick and without issue. Cane can be a material that splinters and leaves shards everywhere but this was intact. They look great too and go well with the rest of our Boho theme. Happy to have found these items and English Elm as well.
1 week ago , TX
I canceled the order right after ordering
They shipped it anyway multiple calls refused shipment they shipped again andrew refused to help said they would ship it until they used all my money no refund from this co no item received very very bad customer service
Company Response
Hi R Blair! Apologies for the inconvenience that this incident may cause you. For our future customers, if you're planning to cancel your order, make sure that it is within the time frame and still not on the cargo. Rest assured that we are very much open to communications through email and our social media accounts
1 week ago , SC
Shipment delivery was refused and went back to warehouse. But no one was ever able to find the delivery (although I have proof of delivery from fedex), so my refund was refused. No one would ever talk to me on the phone to try to work this out either. Would only communicate through email. Very disappointing experience and service.
Company Response
Hi Dani! We understand how bad this experience is, and we are very sorry for that. If you have additional concerns, please send us a message to any of our social media accounts and we would be very much happy to assist you further,
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