Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!  Shop a selection that ranges from functional pieces to curated designer brands to complete your farmhouse kitchen or shabby chic master bedroom.  English Elm makes furniture shopping a breeze with hassle free returns with no restocking fees and quick turnaround times, and yes, everything ships free!

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23,004 Verified Customer Reviews

23,004 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(85.2%)
4 Shopper Approved - Review Star
2624
(11.4%)
3 Shopper Approved - Review Star
612
(2.7%)
2 Shopper Approved - Review Star
69
(0.3%)
1 Shopper Approved - Review Star
110
(0.5%)

Price Satisfaction
4.6
5 Shopper Approved - Review Star
1206
4 Shopper Approved - Review Star
249
3 Shopper Approved - Review Star
104
2 Shopper Approved - Review Star
26
1 Shopper Approved - Review Star
46
Product Satisfaction
4.5
5 Shopper Approved - Review Star
1254
4 Shopper Approved - Review Star
192
3 Shopper Approved - Review Star
77
2 Shopper Approved - Review Star
31
1 Shopper Approved - Review Star
77
Customer Service
4.4
5 Shopper Approved - Review Star
414
4 Shopper Approved - Review Star
34
3 Shopper Approved - Review Star
29
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
50
SHOW DETAILS

5-star reviews
19K+

5-star reviews

8 years collecting reviews

About this Company

Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!  Shop a selection that ranges from functional pieces to curated designer brands to complete your farmhouse kitchen or shabby chic master bedroom.  English Elm makes furniture shopping a breeze with hassle free returns with no restocking fees and quick turnaround times, and yes, everything ships free!

Filter
D
Dary
2 days ago , MD

I knew these were not available since they were sold out everywhere but I put in a reservation for them here and they came way quicker than expected. Very happy with the service and communication. The stools look gorgeous and I will get the extending counter table that goes with this one too.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

E
Emily
2 days ago , CT

Not a great experience with english elm. My coffee table was delivered damaged and I contacted English Elm customer service and I never received a response.

Product Satisfaction
1/5
Price
3/5
Customer Service
1/5

S
Scotty
3 days ago , OK

Good pricing on nice flatware! Got my salad fork seat today and they are beautiful!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

C
CB
5 days ago , MS

I placed an order for a bench. The next day I was informed it was on back order until December. Customer service gave me the option to cancel my order or receive my item in December when it was no longer on back order. I canceled my order 10 days later, they charged my credit card without permission and shipped the item. I told them not to ship it. I already canceled the order. I have now had to open a dispute with my credit card company. Poor customer service, they do not listen to their customers. I would not recommend using this company.

Product Satisfaction
2/5
Price
1/5
Customer Service
1/5

M
Mattie T.
6 days ago , IL

I ordered these nesting coffee tables to fit in our small condo living room. It's great to be able to expand the surface area when needed, and then tuck it away when you need the extra room to maneuver around it. The online shopping and delivery was a breeze and the tables arrived in perfect condition, no assembly required was a plus! Shipping/delivery was fast and easy!

Product Satisfaction
5/5
Price
5/5

B
B.
1 week ago , CO

I will never order from here again. I waited too long for the stools I ordered. I had to eat standing up for months. I was told they were not in stock after ordering them, meanwhile the entire time I waited they were still listed on the website as available and continued to sell.

Product Satisfaction
5/5
Price
3/5
Customer Service
3/5

S
Steven
1 week ago , WA

I ordered a Moe's Home rug and received it within a week of ordering! Super duper fast shipping! Highly recommended!!!!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

N
Ned
1 week ago , TN

Love the table I received..contacted CS 1x regarding order....shipping/del was slow.

Product Satisfaction
4/5
Price
3/5
Customer Service
4/5

S
stephen
1 week ago , NH

Very quick, nice selection, good material. I'm a customer now.

Product Satisfaction
5/5
Price
4/5

L
Linda
2 weeks ago , TX

The mirror I ordered arrived super fast! Thank you!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

C
Cliff
2 weeks ago , CA

The only reason I needed Customer Service (Sales) was that the chairs came in two shipments on different days. I wasn't aware of that and thought perhaps one box had been taken.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

A
Anonymous Customer
2 weeks ago

Missing part E on my order for both items, still pending resolution.

Product Satisfaction
1/5
Price
5/5
Customer Service
1/5

D
Dee
2 weeks ago , MA

Fast response to my questions about delivery!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

K
Karen G.
2 weeks ago , VT

I was able to ship some furniture to my friend's place in Vermont and drive it to my home in Montreal. Before placing an order, I had to iron out some details on delivery since they were adamant about shipping only to US addresses and to billing addresses in the United States. After some back and forth with their agents there, the furniture was delivered as planned to my friend's home. I picked them up and drove them home without issues. I wish they shipped to Canada but shipping costs were really expensive. I am just happy it all worked out.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

M
Mandy W.
2 weeks ago , AZ

When I initially placed my order it was out of stock, then a week later, it was miraculously available. They first emailed me then called me. They were very professional and nice over the phone. They woman I spoke too was very apologetic. I have no worries with ordering from them again.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

N
Nicole T.
3 weeks ago , GA

Great customer service as always!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

K
Kevin L.
3 weeks ago , MD

The ease of use of the website is exceptional. The filters allow you to hone in on what you're looking for. My questions were answered in a timely manner. Zero complaints.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

L
Linda A.
3 weeks ago , NH

Nailed a Labor Day weekend sale on the bed I wanted. I emailed them to confirm it was in stock and about delivery. I got emailed back on Labor Day itself surprisingly. I went back and forth with a sales agent there and all my questions are now answered. I can't wait to receive it!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

J
jenny
3 weeks ago , FL

no damage to the lamps and the delivery was quick. we needed these for our rental rooms and they work perfectly. so glad they come in sets of 2.

Product Satisfaction
5/5
Price
5/5

A
Ave
3 weeks ago , OK

Buying furniture has never been this easy and it was also so quick! My bar stools were ordered on a Sunday and delivered 5 days later! The quality is amazing and putting them together was very simple.

Product Satisfaction
5/5
Price
4/5

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