Empire Today® Makes Getting Beautiful New Floors Easy

For more than 60 years, Empire® has sold installed-flooring in homes just like yours. It’s what we do every day, and we’ve done it for more than 3 Million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!

*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

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5,340 Verified Customer Reviews

5,340 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.4

Overall Star
Rating

5 Shopper Approved - Review Star
3804
(71.2%)
4 Shopper Approved - Review Star
685
(12.8%)
3 Shopper Approved - Review Star
355
(6.6%)
2 Shopper Approved - Review Star
199
(3.7%)
1 Shopper Approved - Review Star
297
(5.6%)

Would Recommend
4.4
5 Shopper Approved - Review Star
3881
4 Shopper Approved - Review Star
569
3 Shopper Approved - Review Star
307
2 Shopper Approved - Review Star
167
1 Shopper Approved - Review Star
418
Customer Service
3.1
5 Shopper Approved - Review Star
492
4 Shopper Approved - Review Star
161
3 Shopper Approved - Review Star
138
2 Shopper Approved - Review Star
130
1 Shopper Approved - Review Star
415
SHOW DETAILS

5-star reviews
3,500+

5-star reviews

9 years collecting reviews

About this Company

Empire Today® Makes Getting Beautiful New Floors Easy

For more than 60 years, Empire® has sold installed-flooring in homes just like yours. It’s what we do every day, and we’ve done it for more than 3 Million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!

*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

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K
Kenneth
6 hours ago , NY

Very pleased, with salesman, products and price. I will wait and see how installation goes

Would Recommend
5/5

M
Mobile H.
9 hours ago , MN

New flooring put in. From the sales representative to the installation crew everything when like clockwork. Crew spent all day to make sure the project was completed on the same day and were very professional and cleaned up after completion. Took care of removal of our old flooring as well. Very pleased

Would Recommend
5/5

J
Jim
1 day ago , MN

Very thing was easy well explained

Would Recommend
5/5

L
Linda S.
1 day ago , CA

Chris was very informative and helpful. He did everything he could to help me get the best deal possible. It was so easy!

Would Recommend
5/5

A
Alexander G.
1 day ago , NY

My wife and I were very impressed with the services provided by Wilky Joseph.

Would Recommend
5/5

R
Rosalie B.
1 day ago , NY

I looked online for Empire Flooring
Mainly I wanted an estimate on a room, a small hallway and 13 stairs...
I was able to get an appointment when I asked for it
Robert came to assess the situation
He was very professional and quite kind , not pushy at all.... I decided to go with it
I'm very excited and can't wait!
Thank you

Would Recommend
5/5

C
Corinne
2 days ago , NY

Everything that Josh promised was performed by the installers. Any request I had was corrected by the installer. Very happy so far!

Would Recommend
5/5

C
Chris
2 days ago , MN

Installers were friendly, did a good job and cleaned up after. The carpet looks great!

Would Recommend
5/5

S
S &.
2 days ago , MN

Our sales person, Tony, arrived on time and quickly assessed our situation. He measured the rooms and brought in several samples for us to choose from. He provided a detailed bid and explained all aspects of the process. Once we gave the go ahead, he scheduled the install according to our availability. He told us exactly what we needed to do to prepare in advance and, when we had a follow up question and request, he responded very quickly with an approval. We have already recommended them. We have used Empire in the past and will continue to recommend them in the future.

Would Recommend
5/5
Customer Service
5/5

B
Beverly F.
2 days ago , CA

I like everything that was done. They were very helpful and they did a good job on my floor. I will be call Empire back to do my floors, in my home, because they do a great job. Thank You Beverly Feltus.

Would Recommend
5/5
Customer Service
5/5

M
MNMom
2 days ago , MN

The process of getting flooring quotes was quick and easy with the representative that came to the house. He was knowledgeable and worked with what we wanted to do now and then gave us the quote for more work we want to do in a month or two.
The installers came a half hour after they said but we're friendly and quick with the removal and installation.
We are happy with the work we had done so far.

Would Recommend
5/5

S
Steve
2 days ago

Daisy the sales representative was really nice .Jose was really a hard worker and then really nice guy guy. The overall experience was a very nice thank you.

Would Recommend
5/5

S
Sharmila G.
2 days ago , MN

Excellent service!

Would Recommend
5/5

M
Mona
2 days ago , MN

David Larson thoughtfully listened to my requests, made helpful suggestions and provided a complete quote efficiently. We look forward to the seeing the completed process snd hope that it goes smoothly

Would Recommend
5/5

B
Bill
2 days ago

Very nice job done

Would Recommend
5/5

S
Scarborough
2 days ago , NY

Your representative Michael was very professional and thorough and he made the process easy to understand.

Would Recommend
5/5

A
The Barrett’s
3 days ago

Very good experience with the salesperson Steven Rodriguez.. He answered every question we had and left us feeling good about the choices we made with the carpets. Looking forward to the installation.

Would Recommend
5/5

A
Anonymous Customer
3 days ago

We are couple hundred dollars.off budget on price

Would Recommend
5/5
Customer Service
5/5

A
Anonymous Customer
3 days ago , CA

Excellent installation.
Excellent installers.

Would Recommend
5/5

A
Anonymous Customer
4 days ago

Waiting on other quotes, Matt was great to work with, I will contact Matt as soon as I have other quotes, end of next week

Would Recommend
4/5

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