empiretoday.com Reviews
About this CompanyEmpire Today® Makes Getting Beautiful New Floors Easy
For more than 60 years, Empire® has sold installed-flooring in homes just like yours. It’s what we do every day, and we’ve done it for more than 3 Million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!
*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Kim - 02/23/2020
Received a lot of compliments for my new floor.
02/23/2020 - CT
My overall experience was that I made an excellent choice on purchasing my new floor. The staff members were very helpful to me.
Plush C - 02/22/2020
Love my new carpet. Gives the room a whole new feel. Installers were professional and courteous very pleasant. Clean up everything no mess and moved my heavy furniture
02/22/2020 - MA
Professional and informative from sales man to installers
Pat - 02/22/2020
We put this carpet in our bedroom and it looks really rich and cozy. I like the feel And look of it.
02/22/2020 - WA
I needed carpet installed fairly quickly as I was getting new furniture. Douglas came out the next day and came back at my request and he helped me pick the perfect carpet. The installers were great too. It was a great experience and I will use Empire for the rest of the house.
Mike G - 02/22/2020
Great value for my laundry/utility room
02/22/2020 - CA
Solid sales experience, no 'upselling/overt outshines' good communication about install appointment and my obligations. Crew arrived on time, was clean and polite. They worked hard, cleaned up the job and were respectfully of my home.
Richard - 02/22/2020
Great look and value, Very professional installers
02/22/2020 - CA
One day service, three rooms , ripped out carpet cleaned up and Bam great looking floor, done by 2 pm
Anonymous Customer - 02/22/2020
I have only had this for two weeks but it feels plush and great. What I like the most so far is how the form springs back after walking on it. I plan on having this carpet for a very long time.
Anonymous Customer - 02/22/2020
Great carpet, customer service and the Installers were very efficient and did a great job installing the carpet, I believe the lead installer was Amahd, I would hire again.
Suzanne W - 02/20/2020
I love my new carpet. Empire did a great job, and the installers were very professional and friendly.
02/20/2020 - TX
A great experience with Empire from the beginning to the day of installation. I had not bought carpet in 30 years. I will definitely recommend them.
Lou - 02/19/2020
The carpet looks great.
02/19/2020 - MI
We have had only one issue with our Empire Today experience. We had two different installation crews install our new carpet over a two day period. My wife and I, along with our family and friends that have walked on the new carpet, are convinced that the second installation crew did not use the same quality of pad as the first crew. It is not as cushioned as the pad the first crew installed. We have tried to contact our sales representative, but he has never returned our calls. Other than that, we love Empire Today.
Anonymous Customer - 02/18/2020
Nice
02/18/2020
Nice
melenice - 02/17/2020
i am very satisfied with my purchase i love my ceramic tile and the team that install it was very professional and they installed it in a timely manner i would recommend empire very highly
02/17/2020 - GA
thank you so much and continue the good work
Tina - 02/16/2020
Beautiful carpet. The color is perfect and the carpet is so soft on your bare feet. Very happy,
02/16/2020 - WA
The installation went perfectly and there was no mess left behind.
charles - 02/16/2020
beautiful floors very happy with product
02/16/2020 - CO
installers were very professional installation was done in a very timely fashion. would recommend the whole experience to all my friends and associates.
Angie - 02/16/2020
Very happy With our carpet. It was a great price for the quality
02/16/2020 - MI
Carpet installers were quick and professional
Tom A - 02/15/2020
A great carpet looks and feels good,the installer did a n amazing job moving heavy furniture and installing the product.
02/15/2020 - FL
100% satisfaction
Gator V - 02/15/2020
Empires carpet far exceeded our expectations. Everyone was very professional.
02/15/2020 - FL
A great value and exceeded our expectations
Charles D - 02/15/2020
This was a great choice,and I am very hapoy with it.
02/15/2020 - NC
EXCELLANT PRODUCT.!!
SuzieQ A - 02/14/2020
After 3 months of living with this flooring as installed by EmpireToday, I'm more thrilled than ever! The estimating, installation, and cleanup were ALL as expected (or better!!), and the flooring has received compliments by visitors, and has been delightful for me and my dog to live with! Thank you, Empire Today!!!
02/14/2020 - GA
Fabulous! I didn't know what to expect, and was overly nervous about having to have someone in my home to replace 24 year old wall to wall carpeting with new laminate. Empire Today was the answer to my prayers!!! Everyone I encountered was professional, kind, and easy to understand and work with! The installation was like a DREAM!! I didn't have to do anything, and didn't even know everything they just automatically handled! Just had to stay out of the way for several hours, and then accept the BEAUTIFUL RESULTS!!! They even cleaned up my existing wooden folding door into my dining room (would not have thought to ask about it!)! I'm still getting compliments, and my new dog and I are just thrilled that we have this flooring!!!
Anonymous Customer - 02/09/2020
Love our floors. A little disappointed because the salesmen never came back when the job was completed like he said he would. The installers tore up our vanity in the bathroom and there’s some places where the floor is higher than others. But he wouldn’t know, since he didn’t return. Overall, I would do it again.
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