empiretoday.com Reviews
About this CompanyEmpire Today® Makes Getting Beautiful New Floors Easy
For more than 60 years, Empire® has sold installed-flooring in homes just like yours. It’s what we do every day, and we’ve done it for more than 3 Million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!
*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
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4.5
Overall Star
Rating
About this Company
Empire Today® Makes Getting Beautiful New Floors Easy
For more than 60 years, Empire® has sold installed-flooring in homes just like yours. It’s what we do every day, and we’ve done it for more than 3 Million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!
*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
Anonymous Customer - 02/24/2020
They look great!
1 Company Review
02/24/2020
It was a great experience
Gina - 06/04/2019
The house was transformed into a totally different place. The floors are absolutely beautiful. So glad I made this purchase.
06/04/2019
Everything was done according to the contract I agreed on. The installers and the installation was beyond my expectations.
Terri - 06/02/2019
I am very pleased with the product and it's beauty.
06/02/2019 - TN
From step one reviewing the product, selecting my personal choice, making changes, confirming the delivery plus installations and clean-up. Everything went like clock work. I am very excited with the way my floors look and the easy care. Thanks again.
Debbie - 06/02/2019
I am really pleased with the vinyl plank that was put on my floors. really was not for sure if I would like it or not but I do.
06/02/2019 - OH
when he came out to see what I wanted done to my floors, he really explain his self and when I ask for his personal opinion on what I was picking out and he told me it would really go good with my wall. the guys that put the flooring down did a super job also. they knew what they were doing and they got it done. cleaned up all the mess and took away all the old, I really liked that because I did not have to deal with it. they even moved my furniture back which was great.
Anonymous Customer - 06/01/2019
We love our new floor
Ray - 12/01/2018
Color fits our new paint & furniture
12/01/2018 - FL
Left trash from front door down elevator & out of building. Lady that keeps lobby clean is upset with me.
Sharon - 11/19/2018
We picked this flooring because we have pets and it is supposed to hold up well for pets. It has done exactly that! Our dogs play all the time and you can hear their nails on the floor and yet not scratches.
11/19/2018 - TN
Everything went smoothly from the time the salesman came to do measurements and go over flooring and pricing all the way to when the installers completed the job. Everyone was nice and courteous. Empire is also very quick to install. We had someone out on Wednesday and they were able to start the job on Friday. I highly recommend this company.
FloridaHomeOwner - 10/14/2018
We LOVE our new LVP flooring from Empire!! The service was great! The workers were so respectable.
Donna - 09/23/2018
The vinyl floor looks beautiful and the carpet in the bedroom is great. I would recommend empire to anyone.
09/23/2018 - FL
From the beginning they were professional and friendly. The person they sent out worked hard to find the best deal for me with what I wanted. I'm very happy with the outcome.
Lori F - 08/26/2018
I love my floors but not happy with the customer service. I have a small scratch and I have been leaving numerous messages with no response.
Jill - 08/26/2018
We purchased this for our daughters bedroom and couldn’t be more pleased! It’s not only beautiful but cleans up well and the installers did an excellent job!
Ben - 08/13/2018
The flooring looks great, is sturdy, and cleans up easily. Time will tell how well it holds up but the warranty provides peace of mind.
Janette - 08/12/2018
We absolutely love our new floors and from start to finish empire was absolutely professional so helpful and we are very pleased with the overall experience
08/12/2018 - NJ
Very please with Empire fantastic company great people
Anonymous Customer - 08/12/2018
The floors look so beautiful it really has made our shop look so much bigger. It really opened up the room and the vibe even feels better!
Anonymous Customer - 08/12/2018
wasn't sure I'd like it, but I love it. Looks great, cleans great!! Thanks
08/12/2018 - VA
empire salesman was great and explained everything to us. The installer was also great and did the job alone. It looks very nice. Thanks
Doreen K - 07/09/2018
love my new floor. the team was knowledgeable and expert in installing the floor. would recommend them to anyone
Amy E - 06/24/2018
Beautiful floors...
06/24/2018 - GA
Great saleman, quick installation.
Anonymous Customer - 06/24/2018
The LPV is excellent. Although the first crew that installed the carpets was not satisfactory. They complained that I had to much furniture. In their words "too much junk". Then customer service called and said that I need to pay an additional $150 because they had to move furniture. I told her it was prepaid in my contract to move furniture. I am 70 years old. I chose Empire precisely because of that option. I requested to talk to a manager. The person on the line was very rude. Denied my request after several requests. Eventually she transferred me to a mailbox where I was cut off.
Russ G - 04/30/2018
We absolutely love the floors. The install team installed 1100 SF in two days with no problems whatsoever.
04/30/2018 - AZ
We absolutely love the floors. The install team installed 1100 SF in two days with no problems whatsoever.
Shop A - 04/28/2018
For the price, you can get a ticker grade and better quality by shopping around.
04/28/2018 - IL
Did you guys lose my last review? It hasn't changed and your sending another survey?? I feel the salesperson showed me one grade and I got a thinner grade. The installer insisted the cost would be another $300 to spread a bag or 2 of floor leveling. I also told the installer to be neat outside because I have a dog that uses the backyard. When they left, there were finishing nails in the driveway and bits of metal transition in the lawn that they trimmed. My dog could have eaten or stepped in either one of those.
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