empiretoday.com ReviewsAbout this Company
Empire Today® Makes Getting Beautiful New Floors Easy
For more than 60 years, Empire® has installed floors in homes just like yours. It’s what we do every day, and we’ve done it for more than three million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!
*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Anonymous Customer - 10/17/2022
We picked this carpet for the price and the color. Has an odd grid-like pattern that was not discernible in the smaller sample that we looked at. Overall, fine for what we needed to sell the house.
Anonymous Customer - 09/04/2022
Beautiful carpet. Excellent underneath padding.
T R - 08/27/2022
Carpet is beautiful. Remind the installers to replace the transition strips. Ours were forgotten.
08/27/2022 - NH
I emailed to request a call back and no one called back.
Moorthy - 05/18/2020
05/18/2020 - MI
Anonymous Customer - 04/08/2020
Very pleased with the product. Also pleased with the crew. Very professional. Job well done. Plan to use you again.
Would D - 03/18/2020
Very satisfied with the whole process.
03/18/2020 - TN
Terrific from start to finish.
Peggy L - 03/14/2020
I just love my new carpet. It is so soft and beautiful. It even makes my rooms look bigger.
03/14/2020 - MO
I had my whole house done. Half with hard wood and half with carpet. I love my new look. My family loves my new hardwood and carpet flooring. I am very pleased with both and highly recommend Empire to everyone who is thinking about getting new flooring. Even the installers were very professional, polite and super fast. We just love Empire.
Anonymous Customer - 03/13/2020
I am a repeat customer due to a great deal and experience previously. Once again I was completely satisfied. We got a great price and the installation was excellent!
Jimmie H - 03/12/2020
Great product. I truly love it.
03/12/2020 - GA
I am well pleased with the total experience. From sales to installation everyone was very professional and extremely helpful.
Lisa S - 03/10/2020
The carpet and padding are great and the installation turned out great also!
03/10/2020 - CA
Everything from making the appointment to meeting with the sales rep and the installers went well. The sales rep was friendly and was very patient while we tried to figure out which carpet (color) we wanted. The installers were very respectful and did a great job at installing our carpet, moving our furniture and cleaning up after they were finished.
Anonymous Customer - 03/10/2020
We love our carpet! Everything from making the appointment, meeting with the sales rep and the installation was great. The sales rep and installers were friendly and professional and did a great job.
Anonymous Customer - 03/09/2020
I purchase carpet for my master bedroom, to match the rest of the house, and it turned out great! It was a great price, the salesman was very nice, the installers were efficient and courteous, didn't take them long at all. Overall I am very happy with my decision to go with Empire! I will definitely choose them for my next project, and am happy to refer Empire to all my friends and family. Thanks again!
Diane O - 03/09/2020
I like the living room floor, although in the trim, its higher than the rest, so I keep getting my socks caught on it. The kitchen is grey, which is nice, however there is dark spots which look like the floor is dirty.
03/09/2020 - IL
The workers and salesman were very knowledgeable and friendly
Anonymous Customer - 03/08/2020
I love my carpet it’s so soft
Misty L - 03/08/2020
Transformed the look of my home! We are very pleased with the elegant new look.
03/08/2020 - AZ
The entire process was easy! Michael came to our home, measured the rooms and showed several options. Two days later installation began. We had new flooring and stairs by the end of the week. The installers were friendly, professional and very skilled in their trade.
Cicki - 03/08/2020
Absolutely beautiful and professionally done !
03/08/2020 - DE
The sales associate was professional and brought plenty of samples , Installation was the next day .. the crew was very professional and worked hard .. i was pleased with the final results!
Dena - 03/08/2020
I LOVE my new plush carpet! This was an excellent choice using Empire for my carpet selection & installation!
03/08/2020 - CA
Carpet is wonderful & the installation was clean & easy! You ROCK Empire!
Anonymous Customer - 03/07/2020
I chose the Natural Engineered Hardwood. It's a floating wood product opposed to the nail down which is more expensive. I'm happy with my choice, it looks beautiful and I am very happy with the way it turned out. My Sales Person Analisa was great and my installers Alex I and II did a wonderful job! Thanks Empire!!!
David - 03/07/2020
good quality product with a low nap that made use of walker with wheels easy for home owner
03/07/2020 - OH
Sales person was EXCELLENT; knowledgeable, listened to our needs, and provided the product line accordingly without pressure. Installation was not done as promised: installers came late, didn't have enough carpet to complete job, worked slow, were absolutely too interested in insuring their cell phones were plugged in for charging and taking multiple personal calls--which delayed them further. Although indicating they would need to be finished by 5 PM, since the handicapped resident needed to go to bed about 6 PM; they didn't leave until 8:15 with one room remaining for the next week. Fortunately the 2nd crew of installers were much more professional and proficient. Sad to say, but this experience did not leave us with a good impression of Empire.
Anonymous Customer - 03/07/2020
It’s shiny and looks great
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You