Empire Today® Makes Getting Beautiful New Floors Easy

For more than 60 years, Empire® has installed floors in homes just like yours. It’s what we do every day, and we’ve done it for more than three million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!

*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

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3,389 Verified Customer Reviews

3,389 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.4

Overall Star
Rating

5 Shopper Approved - Review Star
2414
(71.2%)
4 Shopper Approved - Review Star
465
(13.7%)
3 Shopper Approved - Review Star
237
(7%)
2 Shopper Approved - Review Star
119
(3.5%)
1 Shopper Approved - Review Star
154
(4.5%)

Would Recommend
4.4
5 Shopper Approved - Review Star
2487
4 Shopper Approved - Review Star
366
3 Shopper Approved - Review Star
203
2 Shopper Approved - Review Star
100
1 Shopper Approved - Review Star
235
Customer Service
3.2
5 Shopper Approved - Review Star
341
4 Shopper Approved - Review Star
108
3 Shopper Approved - Review Star
91
2 Shopper Approved - Review Star
84
1 Shopper Approved - Review Star
255
SHOW DETAILS

7 years collecting reviews

About this Company

Empire Today® Makes Getting Beautiful New Floors Easy

For more than 60 years, Empire® has installed floors in homes just like yours. It’s what we do every day, and we’ve done it for more than three million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!

*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

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M
Mike D.
2 days ago , FL

I had these floors installed for my mother who's house was flooded by a faulty water heater. I liked the salesman and I like the floors that were installed. There are a few issues like the floors not being cleaned after the grout was installed nor the furniture placed back due to the wet grout and the potential for messing it up. There are also round white spots that I thought would buff out but they are on a few of tiles and I'm not wild about that. Other than all that I am happy enough with the job that was done.

Would Recommend
4/5
Customer Service
3/5

S
Sandy
2 days ago , FL

Jen was so professional and a perfect rep for us. She was kind and knew the product. I give her a 5 plus stars. Ver happy with rugs and a second time purchaser!

Would Recommend
5/5
Customer Service
5/5

S
Steve R.
5 days ago , FL

It was a very satisfying experience, especially the interaction with your representative James Hair; he went out of his way to accommodate me and I'm forever grateful.

Would Recommend
5/5
Customer Service
5/5

B
B D.
5 days ago , NC

Pleasant experience from sales(Charles Caldwell) to installation (Carlos Torres and team). They were all very, punctual & professional.

Would Recommend
5/5
Customer Service
5/5

K
Kathy T.
5 days ago , NC

Great team.very fast and well done

Would Recommend
5/5

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