Empire Today® Makes Getting Beautiful New Floors Easy
For more than 60 years, Empire® has sold installed-flooring in homes just like yours. It’s what we do every day, and we’ve done it for more than 3 Million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!
*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
4,934 Verified Customer Reviews
4,934 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.4
Overall Star
Rating
5-star reviews
About this Company
Empire Today® Makes Getting Beautiful New Floors Easy
For more than 60 years, Empire® has sold installed-flooring in homes just like yours. It’s what we do every day, and we’ve done it for more than 3 Million satisfied customers. Empire offers name-brand carpet, hardwood, laminate, tile, vinyl, and blinds & shades for homeowners and commercial businesses. Get new floors without the hassle. We make it easy with our shop-at-home convenience, quality products at great prices, and professional installation, even as soon as Next Day*!
*On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
1 week ago
Dean was great he answered all my questions and was very patient. He actually listened to what I was looking for and showed me his selection of those items. I will definitely recommend Empire again.
1 week ago
The representative was very knowledgeable, and explaining the different types of carpets
1 week ago , NY
I received a phone call @ 7am stating my supplies were on the truck and my installer is on the way, it's 6;30 pm and no one called, texted or emailed me nothing. I called twice to see whats going on and the operator said the installer is not answering and the voice mail is full. I took off work today to be home because this the appointment Empire gave me.Very dissatisfied.
Company Response
Octavia, we wish to make this right for you, all we need is your account information to get started on a solution for you. Please email [email protected] with your account info, and we will work on a solution for you as soon as possible.
1 week ago , NY
I contacted Empire Today to look for new carpet for my living room. The sales rep Kevin was extremely qualified, patient, knowledgeable of your products and was able to help me select a beautiful carpet. I'm looking forward to installation day!
1 week ago
I appreciate the up
To date texts that detail my upcoming appointment and the customer
Service provided by our
Representative that showed us products in home
1 week ago
Mr. Willy Joseph proved to be a knowledgeable and kind service representative. He had the patience to go over and explain the floor products and how much it will cost. He gave us the best discounts and gave us a payment plan most suited for us. I will definitely use empire floors for the rest of my floors. My wife and I were very please with Mr. Willy Joseph.
1 week ago
The professional carpet layers arrived with our new carpet. The carpet was damaged. The employees called their boss right away. New carpet was ordered and rescheduled for Monday. I'm very pleased with the outcome.
1 week ago , CA
Installers did great job very efficiently and quickly.
1 week ago , MN
Very well done job. We are completely satisfied with the work done. Will definitely use Empire again and recommend to family, friends, and coworker s.
1 week ago , MN
David Larson our sales consultant was very through in presenting what would be provided by Empire. He was able to give pertinent information about the carpet selections available and helped provide a price we were comfortable with. He was also was very friendly and personable.
2 weeks ago , CA
Kyle was very helpful with helping us pick the right carpet with a good price. The installers were outstanding and the carpet looks great.
2 weeks ago , MN
Professional with options that met our requirements!
2 weeks ago , NY
I had Sean he was very professional and informative. A pleasure to do business with.
2 weeks ago , NY
Peter was excellent. I have a great experience with Empire every time I have used them they do
Beautiful work on carpet, flooring and tile. They are here the day they say they will be there and get the job done beautifully.
2 weeks ago , NY
Excellent service
2 weeks ago , MN
Sales person was very friendly, and knowledgeable!
2 weeks ago , MN
Rick was great. He was knowledgeable and not pushy. He was able to get us a quick install date as well. Install was next day and they did a great job. They were fast and efficient and respectful.
2 weeks ago , NY
Knowledgeable sales person, thoughtful and courteous, polite installers, good carpet, excellent installation
2 weeks ago , NY
our sales rep Nick was very friendly and professional he went over our needs and and fully explained the product and installation process we were very pleased with the presentation
3 weeks ago , NY
While Empire didn't have exactly what we were looking for (it was a very specific niche look), I was so pleased with our experience. The representative, Sean, was absolutely delightful, very prompt, and exceedingly helpful. He showed us many quality samples, and helped us envision the possibilities. When we re-do our hallway in a few years, we'll most certainly be calling Empire.
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