Other than the text messages sent when you I don't answer the phone instead of a voicemail like a neurotic partner, my experience has been great. Francis has been very helpful.

Movers didn't speak English hard to communicate. They left A LOT of our stuff at the old house AND they took our step ladder. We had to take 9 carloads to our new house-I was so mad!! I couldn't believe they did that!! I was at the new house when they finally finished at the old house and my husband didn't know what I told them to do. Thus the communication gap-they didn't understand! Didn't care how they put the boxes in our new garage they put boxes upside that had breakables in them. Heavy boxes on light boxes. Everything was all over the place. They over wrapped all of our stuff cause they charged us by the roll. So much tape was put on everything. As they were leaving I had to remind them that they didn't finish putting my dining room table together. It was horrible! I would've written sooner but I wanted to go through all of my boxes to make sure nothing was broken. Only 1 plate and a picture frame was broken. I spoke to somebody at your office and she was supposed to relay my unpleasantries to upper management. But obviously she didn't do that. So customer service isnt great either. I am not happy with you company..I have 4 other couples that are moving next year and after this fiasco....

GREAT SETUP - FAST AND SIMPLE. VERY RESPONSIVE CUSTOMER SERVICE FROM FRANCIS. I FEEL LIKE THIS IS GOOD EVIDENCE OF THE REST OF THE PROCESS.

On the day of pick up the team, led by Sandros, was top notch professional, consultative, detail oriented and absolutely effective. This was excellent service from a smart and hard-working team. I am still waiting for the final drop of my items to be delivered in this cross country move. However, every single interaction has been high level customer service and excellence. I appreciate this. Thank you!

Dani very helpful and patient

It has been a pleasure dealing with you from my first phone call. Looking forward to a smooth move!

I have used Elite for 6 moves. They are efficient, fast, and professional. I highly recommend them.

please send me a form for the boxes

Everyone at Elite Mover was helpful and clam, even when I was not. Moving is stressful, I'm so glad I don't do it every day. All the folks at Elite seemed to understand my stress and worked to keep things moving smoothly.

Our consultant Francis Baca was by far the most responsive and attentive out of all the 4 companies I reach out to for assistance with our move. It's helping make this part of the moving process easy.

Clean, straightforward, easy to use.