Elizabeth S - 09/03/2021
I love my Nakto 22” Elegance electric bike. I am 5’3” tall and it fits me perfectly. Everything arrived in great shape. The instructions aren’t great but we finally got it together. I ride it for exercise, pleasure, and to and from work! A great deal at this price and exactly what I wanted!!
09/03/2021 - North Carolina
Everything was great.
Billie C - 07/28/2021
Bike is great. I called the number you provided and that person was very Rude!! I did not care for his tone or attitude towards me at all !! And I did not care for your fear tactics!! I wanted to return it because I am partially paralyzed in one leg and was not able to ride it. And you people implied that if you didn’t like the condition of the bike when you got it back I still wouldn’t get my money after losing 23% of it to send it back in the first place so no I was not a bit satisfied with your customer service and or your so-called return policy. So no I will not make another purchase through you and I will not recommend you to anyone in fact I will tell them how rude you people are.
07/28/2021 - West Virginia
Customer service person was very rude did not like his tone or his attitude. And I do not care for your return policy and your fear tactics and the possibility of you losing part if not all of my money. I am partially paralyzed is the reason I wanted an assist bike and it did not work for me. Your return policy and attitude needs changed.
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