"Once I realised I had applied for two visas through a commercial agency, rather than an Egypt Government site, I was nonetheless very happy that the application was handled very efficiently. Having made application very early in case of any problems, I was advised that the Visas would not be formally processed until two months before planned arrival date. The need to provide additional information after the first request (ie hotels and itinerary - a little quirky when on a cruise!) was a little frustrating but quickly managed and it not cause any delay.
The Visas later turned up promptly by email - now just waiting excitedly to ensure they work OK when we come to Egypt!
Overall, I've been very happy with service provided and the price seems reasonable.