1 day ago , FL
The last time I called easy water was 11 years ago when I bought my first easy water unit. I had to buy another one and when I called, it was a pleasure to hear Loral Richardson still with the company, as always took care of my issue, and it was a pleasure working with him as he follows up with every step of the way, thank you
2 weeks ago , UT
My 10 year old Easy Water 2200 stopped working. Loral Richardson was very informative about getting it repaired or whether to buy a new one.
My new 2200 was delivered and I installed it in the period of 5 days.
Thank you very much for such a quick response and good service.
2 weeks ago , FL
Everyone I spoke to at easy water was very informative and very knowledgeable. They know their product and what the capabilities are of their product. And then when the installers finally got there about a week later, they were very professional. Also they knew exactly what they were doing. They didn't screw around they got the job done. Everything about this company was perfect from start to finish.
3 weeks ago , MA
Jason Crawford is " the man ". I want the owners of easy water co. to know that I haven't received my system as yet, but I'm hoping that the engineers of this product are as capable of making me a product as well as Mr. Crawford is at relating to me the value of using your product. A gentleman and a well informed salesman all wrapped up in one. Thank you for staying right with me thru this process Jason. You are much appreciated.
08/17/2023 , CA
Technical Support is very product knowledgeable and helpful. The system I ordered is for well bacterial rust removal. Customer Service is also exceptional, they kept me informed on shipping and tracking information. I was notified that the system will arrive from Indiana to California in seven days.
08/11/2023 , IN
Called customer service on a Thursday, diagnosed the problem over phone, text, pictures. New unit arrived next day. Had a question on installation, called Loral, left a message, he called me back on his day off. Up and running just over 24hrs.
08/05/2023 , ID
Loral was great! He took the extra time to explain how the system works in my new home. Not only that, but I really appreciated the fact that I can try the system out and if I am unhappy for any reason, I can simply return it for a full refund.
08/01/2023 , VA
Loral Richardson is a pleasure to work with. He tested my water and came up with the best solution for my water concerns. Looking forward to receiving my filter and improving my water.
07/25/2023 , IL
Great to work with, fast turn around, made the process easy and painless, great communication, great customer service, great follow through can't give them enough GREATS!!!!!!!!!
07/14/2023 , OR
Easy Water provides a great product. The customer service they have provided is second to none. Loral has been amazing to deal with. I can't thank him enough for his support over the last 18 months.
07/07/2023 , MT
We are happy with this system. Simple to install and it works well. Good customer service.
07/05/2023 , MD
Loral has been so helpful with the purchase of our new system and also helping us diagnose a major issue, due to an installation issue that my local installer created.
We LOVE our EasyWater system and would recommend it for every home
06/29/2023 , OH
I would like to thank you for the outstanding service provided by Loral Richardson. I called Mr. Richardson on June 28th at 2:37 PM to order another EasyWater 2200. To my surprise less than 24 hours later my order was delivered. Mr Richardson took the time to answer my phone call while he was on vacation, and processed my order that same day. Love my EasyWater
06/13/2023 , MA
Loral was great to work with. He was very helpful and knowledgeable when it came to finding a good solution/treatment for our water issues. He was very professional and seemed to really care about his customers and making sure they have the best service possible.
05/27/2023 , CO
Superb service with promptness, friendliness, helpfulness, and knowledge of products--without typical salesman pressure. We're anticipating a great product with all the help we need if we need any.
05/23/2023 , CO
Great company, great products. Great customer service.
05/12/2023 , NJ
Excellent as always ! Just a question that Dan answered expertly.
05/04/2023 , IN
Loral was very helpful in getting us a quote and returning my calls. He was very progressional and very helpful. I'm very to be getting our system!!
04/27/2023 , CO
we are very pleased with the system, water taste great, showering, washing your hair, brushing your teeth and best of all no foul smell. Daniel was on point with purchasing and shipping the system, he also ensured a qualified plumber install the system. I will speak to my friends and neighbors about EastWater.
04/18/2023 , TN
I found Easy Water online almost by accident on a Saturday and didn't realize until the phone started ringing that I had actually called the company. I was even more surprised when someone not only answered but addressed my every question in detail, solving long-standing issues I had had with very hard water and not-so-good "fixes." Daniel made himself available through every means--email, cellphone, text, and even home phone, until my questions/orders/deliveries/setup were resolved to the finish. He even talked with my plumber to adjust other control panels that weren't even his product. I am looking forward with high hopes to having excellent water after struggling with this problem for almost three years. I can already tell a difference Thank you, Daniel, for being an excellent advocate for your company and for the consumer! It isn't easy to build trust with a stranger in a different state--especially one who has been burned, perhaps even scammed. But you did! Blessings for your integrity and hard work.
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