"Good Site, easy to use and purchase from. Let down by DPD who initially claimed to have delivered the consignment and collected it the same evening and returned it to their depot. Reported the non delivery 2 days later as DPD advised they had lost the consignment, Replacement sent out and received. I have since received another consignment. Not sure if this is the original or the replacement. I will be contacting Dymo to let them know.