dymo-label-printers.co.uk Reviews

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9,111 Verified Customer Reviews

9,111 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
6802
(74.7%)
4 Shopper Approved - Review Star
1876
(20.6%)
3 Shopper Approved - Review Star
386
(4.2%)
2 Shopper Approved - Review Star
41
(0.5%)
1 Shopper Approved - Review Star
6
(0.1%)

Delivery Time
4.8
5 Shopper Approved - Review Star
2229
4 Shopper Approved - Review Star
237
3 Shopper Approved - Review Star
45
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
12
Product Satisfaction
4.8
5 Shopper Approved - Review Star
2138
4 Shopper Approved - Review Star
318
3 Shopper Approved - Review Star
49
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
19
Would Buy Again
4.8
5 Shopper Approved - Review Star
7225
4 Shopper Approved - Review Star
1535
3 Shopper Approved - Review Star
293
2 Shopper Approved - Review Star
26
1 Shopper Approved - Review Star
16
Would Recommend
4.7
5 Shopper Approved - Review Star
6818
4 Shopper Approved - Review Star
1731
3 Shopper Approved - Review Star
487
2 Shopper Approved - Review Star
60
1 Shopper Approved - Review Star
18
Customer Service
4.6
5 Shopper Approved - Review Star
219
4 Shopper Approved - Review Star
41
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
9
Price Satisfaction
4.5
5 Shopper Approved - Review Star
1683
4 Shopper Approved - Review Star
603
3 Shopper Approved - Review Star
211
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
16
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5000+ 5-star reviews
12 years collecting reviews
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C
Shopper Approved - Verified Customer Calvin P.
4 days ago , Yorkshire

Good stuff, not cheap though!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

T
Shopper Approved - Verified Customer Thomas S.
3 weeks ago , Devon

After paying for next day delivery the product took 2 days to get to me. That in itself was an inconvenience.
On receiving the product and unpacking it, setting the software up and following the instructions to the letter the product had initial power (blue light came on). Then it went off immediately. I checked the power cable and the green light was on. I unplugged everything and used a separate power socket but no power reached the product. I concluded I had a 'dead on arrival'.
I made contact with your customer services who requested a pick up from DPD for Monday morning. DPD has since confirmed that they will pick up the product on the 30/5/22 between 06:00-17:00, which means I have had to take a day off from work. EXTREMELY DISSATISFIED!

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
3/5
Customer Service
2/5
Delivery
1/5

Merchant Company Response

Hello, I'm sorry you had problems with your order. Let me answer your points individually -

Apologies that your delivery arrived a day late. We sent it via next day delivery as instructed, but unfortunately DPD encountered a delay somewhere along the way.  The tracking information from them was not clear about the cause.  We refunded the delivery charge in full.

As you say the product seemed DOA, that is unfortunate but these things happen occasionally with all electronic goods.  It's the first fault we've had with the new Labelwriters, but once you reported it to us we arranged for DPD to collect it from you free of charge, to be returned to us for a full refund as requested.

For the free collections we are not able to specify a collection time, however if this was not convenient you also had the option to return the item to us, by a method of your choice at your convenience.

I can confirm that the item has now been received back, and your order has been refunded in full, including the delivery charge.


D
Shopper Approved - Verified Customer Debbie
4 weeks ago , Gloucestershire

Excellent service super quick delivery!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

E
Shopper Approved - Verified Customer Eltun M.
05/13/2022

n

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer John S.
04/26/2022

GREAT SERVICE THANKS

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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