3 days ago
Overall very satisfied.
5 days ago
I had to pick up the item from a nearby shop in the evening rather than it being delivered home by the promised 11am, which was very inconvenient.
1 week ago
Exceptionally quick delivery.
Nicely proportioned printer.
Printer is supplied with black on white tape the maximum font size is 12 point. On 12mm tape which you have to purchase separately you get a much bigger range of fonts
1 week ago
1 week ago
Very happy with purchase, does exactly what I wanted it for.
2 weeks ago , IP22
quick easy service of reasonable priced printer
3 weeks ago
Great service all round. John from your service desk was very helpful as well.
4 weeks ago , Aberdeenshire
Postage cost of £12.99 is an absolute disgrace. One tape was delivered by Royal Mail the rest came by courier. All could have been sent by Royal Mail for £4.45 . Royal Mail do not charge extra to deliver to any part of the country so why do you?
Hello, you may consider it a "disgrace", but you live in the remote highlands & islands of Scotland and DPD charge extra due to your remote location.
We do not make any profit on the delivery charge, and we are also not happy that we are charged this much for remote locations, but it is what it is - they will not give us a lower rate.
The delivery charge is made clear in the basket, and you accepted this when you placed the order. Not sure why you ordered from us if you disagreed with the charge?
The reason the order was shipped in two packages was that they were shipped from two locations, and our main location only ships by DPD - Royal Mail is simply not an option.
As for your question on why we charge £12.99 for Highlands and Islands where-as Royal mail don't, that is simple - Royal Mail are legally obligated to charge the same price for the whole of UK as a requirement of their mail monopoly. DPD and other couriers on the other hand charge extra for remote regions for the obvious reason that it costs more to deliver there. If they have to drive to the middle of nowhere to deliver one parcel that obviously costs a lot more than delivering a van full of parcels to somewhere nearer in the same time frame.
4 weeks ago
nothing to add
Very good service, easy to use website and very quick process.
I did have a problem as I wanted to check a size of the item as on the invoice it had a different description to what I ordered but I could not call and speak to a person just got an e-mail response that was not that helpful.
overall I definitely be using your website again
Excellent service from start to finish.
Excellent service and product
I have used you before and will continue to do so
I have no further comments to make about this purchase. It was a very positive experience.
Quick and efficient. Thank you!
Super fast delivery. Thank you.
Very pleased with all round experience
Easy to order
Very quick delivery time
Excellent communication throughout
Printer works well
08/22/2022 , Scotland
Fantastic company to deal with. Had a manufacturer issue (nothing to do with the Dymo Shop) and John couldn't have been more helpful and getting it resolved.
1st class service, would definitely recommend.
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