dymo-label-printers.co.uk Reviews

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9,152 Verified Customer Reviews

9,152 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
6835
(74.7%)
4 Shopper Approved - Review Star
1881
(20.6%)
3 Shopper Approved - Review Star
389
(4.3%)
2 Shopper Approved - Review Star
41
(0.4%)
1 Shopper Approved - Review Star
6
(0.1%)

Delivery Time
4.8
5 Shopper Approved - Review Star
2264
4 Shopper Approved - Review Star
240
3 Shopper Approved - Review Star
47
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
12
Product Satisfaction
4.8
5 Shopper Approved - Review Star
2169
4 Shopper Approved - Review Star
325
3 Shopper Approved - Review Star
51
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
19
Would Buy Again
4.8
5 Shopper Approved - Review Star
7260
4 Shopper Approved - Review Star
1539
3 Shopper Approved - Review Star
294
2 Shopper Approved - Review Star
26
1 Shopper Approved - Review Star
17
Would Recommend
4.7
5 Shopper Approved - Review Star
6850
4 Shopper Approved - Review Star
1737
3 Shopper Approved - Review Star
490
2 Shopper Approved - Review Star
60
1 Shopper Approved - Review Star
18
Customer Service
4.6
5 Shopper Approved - Review Star
224
4 Shopper Approved - Review Star
42
3 Shopper Approved - Review Star
17
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
10
Price Satisfaction
4.5
5 Shopper Approved - Review Star
1708
4 Shopper Approved - Review Star
612
3 Shopper Approved - Review Star
218
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
16
SHOW DETAILS

5-star reviews
6,500+

5-star reviews

12 years collecting reviews
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I
Shopper Approved - Verified Customer Ian C.
3 days ago

Overall very satisfied.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

R
Shopper Approved - Verified Customer Ritika B.
5 days ago

I had to pick up the item from a nearby shop in the evening rather than it being delivered home by the promised 11am, which was very inconvenient.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
3/5

P
Shopper Approved - Verified Customer Philip R.
1 week ago

Exceptionally quick delivery.
Nicely proportioned printer.
Printer is supplied with black on white tape the maximum font size is 12 point. On 12mm tape which you have to purchase separately you get a much bigger range of fonts

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

J
Shopper Approved - Verified Customer James M.
1 week ago

great service

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Paul S.
1 week ago

Very happy with purchase, does exactly what I wanted it for.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GP
2 weeks ago , IP22

quick easy service of reasonable priced printer

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Andrew C.
3 weeks ago

Great service all round. John from your service desk was very helpful as well.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Paula H.
4 weeks ago , Aberdeenshire

Postage cost of £12.99 is an absolute disgrace. One tape was delivered by Royal Mail the rest came by courier. All could have been sent by Royal Mail for £4.45 . Royal Mail do not charge extra to deliver to any part of the country so why do you?

Would Recommend
3/5
Would Buy Again
1/5
Product Satisfaction
3/5
Price
3/5
Customer Service
3/5
Delivery
3/5

Company Response

Hello, you may consider it a "disgrace", but you live in the remote highlands & islands of Scotland and DPD charge extra due to your remote location. 

We do not make any profit on the delivery charge, and we are also not happy that we are charged this much for remote locations, but it is what it is - they will not give us a lower rate.

The delivery charge is made clear in the basket, and you accepted this when you placed the order.  Not sure why you ordered from us if you disagreed with the charge?

The reason the order was shipped in two packages was that they were shipped from two locations, and our main location only ships by DPD - Royal Mail is simply not an option.

As for your question on why we charge £12.99 for Highlands and Islands where-as Royal mail don't, that is simple - Royal Mail are legally obligated to charge the same price for the whole of UK as a requirement of their mail monopoly.  DPD and other couriers on the other hand charge extra for remote regions for the obvious reason that it costs more to deliver there.  If they have to drive to the middle of nowhere to deliver one parcel that obviously costs a lot more than delivering a van full of parcels to somewhere nearer in the same time frame.


T
Shopper Approved - Verified Customer Tomas K.
4 weeks ago

nothing to add

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer John G.
10/26/2022

Excellent

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Steven W.
10/25/2022

Very good service, easy to use website and very quick process.

I did have a problem as I wanted to check a size of the item as on the invoice it had a different description to what I ordered but I could not call and speak to a person just got an e-mail response that was not that helpful.

overall I definitely be using your website again

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
3/5
Delivery
5/5

R
Shopper Approved - Verified Customer Richard
10/19/2022

Excellent service from start to finish.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Michael
10/14/2022

Excellent service and product

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

M
Shopper Approved - Verified Customer Mark T.
10/05/2022

I have used you before and will continue to do so

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

E
Shopper Approved - Verified Customer Edmund B.
09/30/2022

no probs

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

G
Shopper Approved - Verified Customer Gill H.
09/21/2022

I have no further comments to make about this purchase. It was a very positive experience.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Customer Service
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kathryn D.
09/20/2022

Quick and efficient. Thank you!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

H
Shopper Approved - Verified Customer Hayley B.
09/13/2022

Super fast delivery. Thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Rebecca S.
08/22/2022

Very pleased with all round experience
Easy to order
Very quick delivery time
Excellent communication throughout
Printer works well

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Seonaid S.
08/22/2022 , Scotland

Fantastic company to deal with. Had a manufacturer issue (nothing to do with the Dymo Shop) and John couldn't have been more helpful and getting it resolved.

1st class service, would definitely recommend.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

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