Great overall experience. Ordered the new Toronto Canada Goose Parka below retail as listed on the CG official site.
Received my jacket, loved it. However, needed to exchange for a size smaller. Customer care was friendly, attentive and made the process seamless.
A week later I received my replacement jacket and it was perfect. Shortly thereafter, once Due West had received my original order (that I exchanged), I was refunded back the full list price less shipping. They did this immediately upon receipt of the same.
As an international customer in NY couldn't be happier. Well done.