drumart.com Reviews
1,840 Verified Customer Reviews
1,840 Customer Ratings and Reviews
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4.9
Overall Star
Rating
3 weeks ago , LA
Great, high quality product! Looking forward to more products in the future!
3 weeks ago , KS
Supremely satisfied. Exactly what I expected, and overall super happy with the range of customization; I love that you can remove logos entirely. The wait time was a little long, but it took less time to get the head made than it did to receive a mock up from other companies. If someone wants a custom bass drum head, I'll be telling them to go to DrumArt!
08/03/2022 , NY
I can't in good conscience order anything from this company again, and in my opinion, neither should you. Be VERY careful if you do. Their head builder does not specify that if your artwork/image doesn't cover the entire head, you MUST choose a background color. They print over the entire head surface, not just where your image is, you know...like a normal printer...so even if your digital image has a transparent background, the color of the head will not show through, and if you don't open the background tab and choose a color, the default will be black. I ordered a white head from them with my image which had a transparent background, and I did not choose a background color, thinking that the white head would be perfect... I wound up with a black head (even though I ordered white) printed over with a black background. My band logo has dark brown lettering so it's pointless as advertising in the dark venues I play in. The worst part about all this was the customer service I received. They told me "sorry, we just made what you ordered. Here's a 20% discount on your next one." I can't justify paying the cost of two heads for only one that I can use. I don't feel that the head-builder directions were clear enough about how to design with images smaller than the head. When I tried to contact them about my order again, three separate ways, they did not respond to any. So if you order from them, you better get it perfect, because if you don't, you have no recourse at all and you're out the money you spent. Once again, I can't in good conscience order anything from them again, and in my opinion, neither should you.
07/30/2022 , SC
From the day we ordered it, it took one week to get to my door! The head and print quality is top notch and I couldn't be happier.
07/17/2022 , NE
Great product, and the added stickers were a pleasant surprise.
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