DR® Power Equipment is a manufacturer and marketer of premium outdoor power equipment for homeowners.  Based in rural Vermont, DR has been a leader in outdoor property care solutions for decades. Homeowners fell in love with our first product, the DR Trimmer on wheels, for its intuitive design and powerful performance. Today, property owners still look to DR when tackling their toughest outdoor projects.

 

With ten lines of innovative machines to choose from, there is a DR for every outdoor task – including the DR RapidFire Log Splitter, the world's fastest splitter! And with world-class customer service, warranty guarantees, and a 6-month hands-on trial, finding the DR that's best for you and putting it right to work is a breeze.


For more information, visit us online at www.drpower.com or give us a call at 1-800-867-6575.

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4,798 Verified Customer Reviews

4,798 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.1

Overall Star
Rating

5 Shopper Approved - Review Star
3009
(62.7%)
4 Shopper Approved - Review Star
606
(12.6%)
3 Shopper Approved - Review Star
447
(9.3%)
2 Shopper Approved - Review Star
257
(5.4%)
1 Shopper Approved - Review Star
479
(10%)

Customer Service
3.5
5 Shopper Approved - Review Star
762
4 Shopper Approved - Review Star
115
3 Shopper Approved - Review Star
134
2 Shopper Approved - Review Star
120
1 Shopper Approved - Review Star
386
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

11 years collecting reviews

About this Company

DR® Power Equipment is a manufacturer and marketer of premium outdoor power equipment for homeowners.  Based in rural Vermont, DR has been a leader in outdoor property care solutions for decades. Homeowners fell in love with our first product, the DR Trimmer on wheels, for its intuitive design and powerful performance. Today, property owners still look to DR when tackling their toughest outdoor projects.

 

With ten lines of innovative machines to choose from, there is a DR for every outdoor task – including the DR RapidFire Log Splitter, the world's fastest splitter! And with world-class customer service, warranty guarantees, and a 6-month hands-on trial, finding the DR that's best for you and putting it right to work is a breeze.


For more information, visit us online at www.drpower.com or give us a call at 1-800-867-6575.

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J
JOHN H.
2 days ago

I expected to get a link to track shipping or least get an estimate on arrival date


S
Sandman-j
2 days ago , WV

I have full confidence in any DR Power product and my assessment would be 5-stars if you had not asked me to rate the overall experience. My 3-stars are because of the drpower.com website. The interaction in trying to update my account left me wondering if it worked. Specifically the site did not want to take my phone number changes and it continually asked for me to choose their address suggestion, I don't like this AI intrusion. After 3 visits to drpower.com my order was placed. I think overall shopping on line should go smoothly, that builds a sense of trust that all is well.....


N
New C.
2 days ago , WY

The web site has some defects for ordering. It let me add the "plus 4" part of my zip code several times and threw it away every time, so I have a 5-digit zip code in your files and cannot change that. It kept refusing to accept my absolutely correct and legal phone number and kept saying that it required a valid phone number. Everything took three times longer than it should have because of the bogus errors. I was eventually able to order what I wanted.


G
George
3 days ago , RI

everything went great Thank You


W
Will H.
6 days ago , VA

I called yesterday 4/11 and had an excellent talk with both order and tech employees

Customer Service
5/5

J
JM
6 days ago , NY

I ordered a DR Premier Stump Grinder after discussing with my local dealer that it would be cheaper for me to purchase the grinder myself directly from DR instead of ordering through my dealer. So far I am satisfied with my experience. Only time will tell, however, how my stump grinder holds up.


T
Turkeychaser
1 week ago , WV

We bought the Pro 34 last year and ordered some replacement blades. The brush cutter has been everything we hoped it would be. The truth is, it's a far better machine than expected.


T
Tim G.
1 week ago , IN

ok


B
Bill R.
1 week ago , IN

Easy to order, no problems.


C
Carl M.
2 weeks ago , PA

I was looking for a power washer and talked to one dealer that quoted me a price of $430.00 and then I contacted Your place and talked with a man named Lucas which gave me a lower price for the same unit which saved me over $150.00. Who doesn't like to get a deal like that.
Lucas was very personable and knowledgeable about the power washer. I will definitely shop here again.
Thank you for the service and the extra money in my pocket.

Customer Service
5/5

T
Tom
2 weeks ago

I needed help ordering the correct part for my trimmer mower. the customer agent was very friendly and helpful in ordering the parts for me.


D
Don P.
2 weeks ago , IA

still waiting on detailed confirmation.
Don Paulus


J
Jim
3 weeks ago , PA

Easy ordering, shopped quickly, although we are still waiting on the oil, supposed to be coming today. Delivery service was excellent. Would not hesitate to order again.


P
Perry
3 weeks ago

I have been unable to get anybody to return my calls. I ordered a walk behind weed whacker and I received the accessories I purchased, but the machine has not gotten here and I have not received any reason why. Please give me a call 717-413-4998.


F
Frank B.
3 weeks ago , CO

Debb was my customer service rep. and in no time had me taken care of the items I ordered. These will be put into use when the snow melts and we can get to work. The heavy-duty blade was one item for the Pro XL-30 17-5, Brush Mower. The original blade was having to really work to take down the larger sagebrush. Will let everyone know how the new blade works. The sagebrush needs to be pulled back from the buildings for fire protection.

Customer Service
5/5

E
E. R.
3 weeks ago

It seemed yo take a while to get started some of it was my fault not knowing how to send out pictures on
a cell phone. It coming along better now hopefully I will see the machine soon.

Thank-you


A
Anonymous Customer
4 weeks ago , FL

I just ordered a wood chipper, I haven't received it yet, so it would be premature to or me to comment.


S
Shannon
4 weeks ago , MS

Easy purchase. Site easy to navigate.


A
Anonymous Customer
4 weeks ago , OR

I found it difficult to know when an item I decided to add to my 'list' was added. I had to go through a few run throughs to pare the order down to only what I wanted.
I also decided the shipping cost for one item defied justification and cancelled out.


T
Tim S.
03/18/2024 , CA

I called DR because one side of my PRO21 Battery Lawnmower wrench handle assembly had stripped and would not keep the nut bracket connected. I ordered two of the wrench handle assemblies part number 421071, 081, 091, 1111, 112, 0901. The 42181 Round Pin was backordered until August. That is the one part that connects the quick assembly bolt to the handle and lets the bolt swing so I could lower the upper handle when I put the mower away. In other words the one part that makes the wrench handle assembly works!. I was told that the one part is on backorder at the time I ordered it. I used a small bolt and nut to make it work.

The person who took my order was very friendly and thorough and the parts were delivered on Sunday in time to reassemble the mower and mow my front lawn!


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