Dormeo is focused on improving the lives of our customers through faster, deeper and longer sleep through innovation.   Our innovative sleep products include luxury mattresses, bed in a box, pillows, toppers, and travel solutions. Our Patented Octaspring® Aerospace technology is a new concept of comfort, it's 3D flexibility, naturally 8X better breathability and 30% lighter structure is already transforming the way we sleep, work and travel.   We want to support a healthy you and a healthy environment. All of our foams are CertiPur-US certified meaning no off gassing and the structure of our Octaspring technology allows us to use 50% less foam materials compared to traditional foam. Better for you and better for the environment.   We offer the only TRULY BREATHABLE sleep products on the market with up to 8X the airflow of standard foam.   Our products ship via UPS from Atlanta.      

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

8,472 Verified Customer Reviews

8,472 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
7041
(83.1%)
4 Shopper Approved - Review Star
1004
(11.9%)
3 Shopper Approved - Review Star
286
(3.4%)
2 Shopper Approved - Review Star
51
(0.6%)
1 Shopper Approved - Review Star
90
(1.1%)

Customer Service
4.4
5 Shopper Approved - Review Star
165
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
7,000+

5-star reviews

About this Company

Dormeo is focused on improving the lives of our customers through faster, deeper and longer sleep through innovation.   Our innovative sleep products include luxury mattresses, bed in a box, pillows, toppers, and travel solutions. Our Patented Octaspring® Aerospace technology is a new concept of comfort, it's 3D flexibility, naturally 8X better breathability and 30% lighter structure is already transforming the way we sleep, work and travel.   We want to support a healthy you and a healthy environment. All of our foams are CertiPur-US certified meaning no off gassing and the structure of our Octaspring technology allows us to use 50% less foam materials compared to traditional foam. Better for you and better for the environment.   We offer the only TRULY BREATHABLE sleep products on the market with up to 8X the airflow of standard foam.   Our products ship via UPS from Atlanta.      

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Shopper Approved - Verified Customer Bernadette M.
04/11/2023

So far everything about my experience has been wonderful!!


G
Shopper Approved - Verified Customer Gary R.
04/04/2023

Very good experience!


S
Shopper Approved - Verified Customer silvia
04/03/2023

The customer service representative very polite. Knowledgeable about what was talking about. answered all my questions.


A
Shopper Approved - Verified Customer Anonymous Customer
04/03/2023

Shopping made easy.


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Shopper Approved - Verified Customer william P.
04/02/2023

Ok


R
Shopper Approved - Verified Customer Ralph A.
04/02/2023

So far so good


D
Shopper Approved - Verified Customer Dana J.
04/02/2023

Easy checkout process and great payment options!!


R
Shopper Approved - Verified Customer Richard S.
04/02/2023

exp, was good.


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Shopper Approved - Verified Customer Hope G.
04/02/2023

Excellent! Fast response time. Easy. Affordable. Love the 30-day tryout. Looking forward to receiving my topper. Praying that it's the answer to good rest...


J
Shopper Approved - Verified Customer Jane
04/02/2023

It's been great. I don't feel however that the mattress keeps me cool but my joints feel so much better.


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Shopper Approved - Verified Customer Sherri B.
04/02/2023

My cart said “includes FREE next day shipping” yet my payment process never allowed me to change shipping and it states “4 to 6 day standard shipping”. Also I really did not enjoy the countdown clock while I’m shopping. I was trying to figure out a mattress protector and for the “split-top king” and if we wanted to get a couple of the pillows but while I’m reading all the description and reviews the 15 min countdown was saying my cart would only be good for so long. I was down to about 3 mins when I gave up and purchased the topper.
Sherri

Company Response

Hello Sherri, we're sorry to hear of any issues that may have occurred there! To help clarify, we do ship next business day for free to the 48 contiguous United States. The shipping is then estimated to arrive in 3 - 5 days typically, with FedEx. If you do wish to make any amendments to your order so you can have a bit more time, please let us know by contacting [email protected] and we'd be happy to assist further.


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Shopper Approved - Verified Customer David S.
04/01/2023

Customer service by email is impeccable. All my emails are answered within a half hour. Great company to deal with.

Customer Service
5/5

M
Shopper Approved - Verified Customer Michele P.
04/01/2023

Easy to find what I was looking for and the reviews were great!


J
Shopper Approved - Verified Customer John S.
04/01/2023

good


J
Shopper Approved - Verified Customer James N.
04/01/2023

Easy to navigate website


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Shopper Approved - Verified Customer Peter C.
04/01/2023

So far, so go, but only someone who is computer savvy would be successful in making a purchase this way.


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Shopper Approved - Verified Customer Carolyn A.
03/31/2023 , Maryland

My topper was delivered on time as promised by the agent.


M
Shopper Approved - Verified Customer Michael Z.
03/31/2023

Quick and easy


H
Shopper Approved - Verified Customer Helen F.
03/31/2023

Ordering online was easy.


A
Shopper Approved - Verified Customer Anonymous Customer
03/31/2023

Easy.


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