Dolphin Carpet & Tile Reviews

About this Company

In the dynamic and ever-evolving landscape of South Florida, one name has stood the test of time, consistently delivering quality flooring solutions for half a century - Dolphin Carpet & Tile. Established in 1974, this family-owned business, led by owner Jeff Katz, has become synonymous with excellence, affordability, and expertise in the flooring industry.

For fifty years, Dolphin Carpet & Tile has been a cornerstone of South Florida's flooring market, offering a wide array of options to meet the diverse needs and tastes of its customers. From luxurious carpets, fashionable laminates and vinyl to durable tiles and everything in between, Dolphin Carpet & Tile has been a one-stop destination for homeowners, businesses, and interior designers alike.

 At the helm of this successful enterprise is owner Jeff Katz, a stalwart in the flooring industry. With a keen eye for trends and an unwavering commitment to quality, Katz has guided Dolphin Carpet & Tile through fifty years of growth and success. His dedication to customer satisfaction and passion for staying at the forefront of the industry has been the driving force behind the company's longevity and success.

What sets Dolphin Carpet & Tile apart is not just its extensive selection of flooring options but also its team of dedicated experts. The staff at Dolphin Carpet & Tile are more than just salespeople – they are flooring specialists with in-depth knowledge about the products they offer. Customers can trust them to provide valuable insights, helping them make informed decisions based on their preferences, lifestyle, and budget.

Dolphin Carpet & Tile doesn't just stop at delivering quality flooring materials; they also excel in installation services. The company takes pride in its team of skilled and experienced installers who ensure that the flooring is not only aesthetically pleasing but also installed with precision and durability in mind. This commitment to excellence has earned Dolphin Carpet & Tile a reputation for not just selling floors but delivering complete flooring solutions.

 As Dolphin Carpet & Tile celebrates its fiftieth anniversary, the company remains committed to evolving with the times. Embracing technological advancements, staying attuned to design trends, and continuously improving customer service are all part of their strategy for the future. The company's website, www.dolphincarpet.com, serves as a testament to their forward-thinking approach, providing customers with a convenient platform to explore their extensive product range and gather valuable information.

In an industry where trends come and go, Dolphin Carpet & Tile has not only endured but thrived. The combination of quality products, expert advice, and installation experts has allowed the company to carve out a legacy that extends beyond business transactions to building lasting relationships with its customers. As they step into the next chapter, Dolphin Carpet & Tile remains dedicated to providing South Florida with quality flooring for less, solidifying its status as a trusted name in the flooring industry.

Our dedication to customer satisfaction has helped us grow into the market leader. We have ten locations throughtout Broward and Miami-Dade Counties; South Miami, Kendall, Doral, North Miami, Pembroke Pines, Southwest Ranches, Davie, Ft. Lauderdale, Coral Springs and Deerfield Beach.

We look forward to earning your business!

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2,254 Verified Customer Reviews

2,254 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
2172
(96.4%)
4 Shopper Approved - Review Star
61
(2.7%)
3 Shopper Approved - Review Star
15
(0.7%)
2 Shopper Approved - Review Star
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1 Shopper Approved - Review Star
5
(0.2%)

Customer Service
4.9
5 Shopper Approved - Review Star
206
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
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1 Shopper Approved - Review Star
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SHOW DETAILS

5-star reviews
2,000+

5-star reviews

8 years collecting reviews
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J
johnP
07/16/2016 , FL

We are repeat customers. Love the product and service!

Would Buy Again
5/5

C
Copierguy
07/15/2016 , FL

I would like to say how much my sales rep Jeff handled my order while I was renovating my home and a last minute change order because as it all came together I saw that the color carpet was not to my liking, Jeff made some calls and made it happen, very accommodating and reasonable salesperson, I will be back.

Would Buy Again
5/5
Price
4/5
Customer Service
5/5

S
Sue L.
07/15/2016 , FL

Everyone was courteous, prompt, and efficient. The job site was clean when they left.

Would Buy Again
5/5
Price
5/5

M
maria
07/13/2016 , FL

Great

Would Buy Again
5/5

B
beaner50
07/09/2016 , FL


The process to install hardwood flooring in my dining room was very easy from start to finish. The selection was very good, the salesman very helpful and available, and the installation was done in a few hours. The installer even helped me put the room back together. The room looks awesome.

Would Buy Again
5/5
Price
4/5

S
samir
07/09/2016 , FL

I bought carpet from Bentley for my town house and the service was exceptional I couldn't be any happier

Would Buy Again
5/5
Price
5/5

A
Anonymous Customer
07/09/2016 , FL

installers did not call before arriving for appointment. prior notice would have been preferred.

Would Buy Again
5/5
Price
5/5

S
sharon
07/09/2016 , FL

The tile came out beautiful and we get tons of compliments on it. Bentley was a great sales person to deal with helpful would absolutely come back again thank you

Would Buy Again
5/5

J
judy D.
07/09/2016

Purchased my tile floiring today my salesperson ronald was very helpful in making this an easy decision

Would Buy Again
5/5

V
V P.
07/07/2016 , FL

We were delighted by the service provided by Dolphin Carpet and Tile. Thanks specifically to Steve Railsback for his professionalism in assisting us. Today's installation went smoothly and the installer, David, did a great job.

We will be back to Dolphin!

Thanks, again, Steve.

Would Buy Again
5/5
Price
4/5

A
Amand
07/07/2016 , FL

Great customer service and super fast installation! Would recommend highly to friends and family!

Would Buy Again
5/5
Price
5/5
Customer Service
5/5

A
Anonymous Customer
07/07/2016

Rick came to measure after i called store,,,on time , very professional and had some great design tips

Would Buy Again
5/5

J
jennifer L.
07/07/2016 , FL

Rick was amazing and extremely professional

Would Buy Again
5/5

J
Judy
07/05/2016 , FL

I found Rick Strandskov to be very helpful at every phase of our purchase and installation. His interest in my satisfaction and convenience was key factor in my positive experience.

The installers were pleasant, professional and helpful.

Would Buy Again
5/5
Price
4/5

L
Lois
07/03/2016 , FL

Friendly, efficient and reliable.

Would Buy Again
5/5
Price
5/5

T
the H.
07/03/2016

Great experience. Explained the ddifference beteeen the carpets. Very excited to get this carpet installed.

Would Buy Again
5/5

J
J. I.
07/02/2016 , FL

My wife and I were shopping for carpet. It was time to replace the carpet we had and it was a large amount of carpet. We went to Dolphin Carpet and were given a great salesperson who helped us with what we had in mind and wanted. Bentley is a great asset to Dolphin Carpet he got us exactly what we wanted and excellent installers. Highly recommend Dolphin Carpet, Salesperson Bentley and their installers. You would be highly satisfied.

Would Buy Again
5/5
Price
5/5

J
Jodi B.
07/02/2016 , FL

Ron Hafler was extremely knowledgeable, personable and helpful. He was promptly on time for the measuring appointment and the installers were prompt, as well. The installers did a terrific job in a 'not that easy to work with' space. The overall experience was fantastic! I would use them again, in a heartbeat!!!

Would Buy Again
5/5
Price
5/5

S
Steve
07/02/2016 , FL

Everything was good and on-time. Installers were competent. Sales person was great.
One concern is that we ended up with three extra boxes of tile which they refuse to take back for credit. In my experience, this is done by other vendors.

Would Buy Again
4/5
Price
4/5
Customer Service
2/5

B
brittney T.
07/02/2016 , FL

Excellent service. Very helpfull

Would Buy Again
5/5

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