Dolphin Carpet & Tile Reviews

About this Company

In the dynamic and ever-evolving landscape of South Florida, one name has stood the test of time, consistently delivering quality flooring solutions for half a century - Dolphin Carpet & Tile. Established in 1974, this family-owned business, led by owner Jeff Katz, has become synonymous with excellence, affordability, and expertise in the flooring industry.

For fifty years, Dolphin Carpet & Tile has been a cornerstone of South Florida's flooring market, offering a wide array of options to meet the diverse needs and tastes of its customers. From luxurious carpets, fashionable laminates and vinyl to durable tiles and everything in between, Dolphin Carpet & Tile has been a one-stop destination for homeowners, businesses, and interior designers alike.

 At the helm of this successful enterprise is owner Jeff Katz, a stalwart in the flooring industry. With a keen eye for trends and an unwavering commitment to quality, Katz has guided Dolphin Carpet & Tile through fifty years of growth and success. His dedication to customer satisfaction and passion for staying at the forefront of the industry has been the driving force behind the company's longevity and success.

What sets Dolphin Carpet & Tile apart is not just its extensive selection of flooring options but also its team of dedicated experts. The staff at Dolphin Carpet & Tile are more than just salespeople – they are flooring specialists with in-depth knowledge about the products they offer. Customers can trust them to provide valuable insights, helping them make informed decisions based on their preferences, lifestyle, and budget.

Dolphin Carpet & Tile doesn't just stop at delivering quality flooring materials; they also excel in installation services. The company takes pride in its team of skilled and experienced installers who ensure that the flooring is not only aesthetically pleasing but also installed with precision and durability in mind. This commitment to excellence has earned Dolphin Carpet & Tile a reputation for not just selling floors but delivering complete flooring solutions.

 As Dolphin Carpet & Tile celebrates its fiftieth anniversary, the company remains committed to evolving with the times. Embracing technological advancements, staying attuned to design trends, and continuously improving customer service are all part of their strategy for the future. The company's website, www.dolphincarpet.com, serves as a testament to their forward-thinking approach, providing customers with a convenient platform to explore their extensive product range and gather valuable information.

In an industry where trends come and go, Dolphin Carpet & Tile has not only endured but thrived. The combination of quality products, expert advice, and installation experts has allowed the company to carve out a legacy that extends beyond business transactions to building lasting relationships with its customers. As they step into the next chapter, Dolphin Carpet & Tile remains dedicated to providing South Florida with quality flooring for less, solidifying its status as a trusted name in the flooring industry.

Our dedication to customer satisfaction has helped us grow into the market leader. We have ten locations throughtout Broward and Miami-Dade Counties; South Miami, Kendall, Doral, North Miami, Pembroke Pines, Southwest Ranches, Davie, Ft. Lauderdale, Coral Springs and Deerfield Beach.

We look forward to earning your business!

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2,254 Verified Customer Reviews

2,254 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
2172
(96.4%)
4 Shopper Approved - Review Star
61
(2.7%)
3 Shopper Approved - Review Star
15
(0.7%)
2 Shopper Approved - Review Star
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(0%)
1 Shopper Approved - Review Star
5
(0.2%)

Customer Service
4.9
5 Shopper Approved - Review Star
206
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
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1 Shopper Approved - Review Star
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SHOW DETAILS

5-star reviews
2,000+

5-star reviews

8 years collecting reviews
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C
Carole
08/29/2016 , FL

Great service and quality. Everything was just as promised.

Would Buy Again
5/5
Price
5/5

R
Rusty
08/27/2016 , FL

We walked in with a basic idea of what we wanted. We explained our situation with an existing mistreated marble floor that was already in place when we bought the home. Rick the store salesman over the top. Explained what we should do instead of ripping up the marble. recommended a certain laminate that at first was a bit pricey but he told us it was on sale. Closed the deal. He came out to measure on a Sunday. Very cordial ,polite ,down to earth, and funny. He was very pleasurable to talk to. Ordered Saturday. Measured Sunday. Installed in one day Wednesday. FIVE STAR happy with the out come.
Thanks Very pleased customer Russ Woolley

Would Buy Again
5/5
Price
5/5
Customer Service
5/5

J
John B.
08/27/2016 , FL

The service I received from both Annette and Bentley, your sales representatives was excellent,carpet choices and color coordination was giving and very welcomed.I received a competitive quote from Home Depot but went with dolphins because of their help Thanks

Would Buy Again
5/5

S
sharon L.
08/27/2016 , FL

Enough said

Would Buy Again
5/5

S
Sandi C.
08/27/2016 , FL

Warm welcome on arrival and Brian was very accomodating in coming to measure after work hours.

Would Buy Again
5/5

J
Jim
08/25/2016

I was fortunate to walk in and meet Ron Hafler, a very experienced and patient representative of the store. Ron came to my house with samples that I selected at the store with his assistance. Ron answered numerous concerns I had with real answers that held true to the end. After deciding on the tile I wanted Ron was expeditious in setting up my installation. He stayed in touch with me up to the beginning of the installation when he came by the house again to insure a smooth start. The man who did the installation, Robin, was not only good at his job but was a very customer service oriented young man keeping me informed about what he was doing each day. The results were outstanding. Ron came by my house for a third time to see the finished product and to make sure I was satisfied.

Would Buy Again
5/5
Price
5/5
Customer Service
5/5

G
Greg A.
08/24/2016 , FL

Sales person Bentley was the best. installation people Billy and doc were the best. Professionalism and workmanship were at the highest level. As a customer I could not be any more satisfied with the work and the individuals mentioned above. Just an excellent experience ...

Would Buy Again
5/5
Price
3/5
Customer Service
5/5

N
No N.
08/24/2016

This was the second time I used dolphin carpet and I was extremely satisfied both times

Would Buy Again
5/5
Price
5/5

J
Jose G.
08/24/2016 , FL

Brian was very helpfull professional and met our needs. Thank you

Would Buy Again
5/5

A
Anonymous Customer
08/23/2016

The installers came on time and did the work very professionally and were very polite and worked clean and
were finished in a timely manner. We were very pleased with the overall work and would recommend Dolphin Carpet to friends that might need the services in the future.

Would Buy Again
5/5
Price
5/5
Customer Service
4/5

P
Penny H.
08/22/2016 , FL

It was great! Very professional.

Would Buy Again
5/5
Price
5/5

C
CORETTE
08/20/2016

The installers were time. The Quality of the Installation was "On Point" They did the Stairway 16 steps a turn and a landing. Perfect Work. Thank You, Guys.

Would Buy Again
5/5
Price
5/5
Customer Service
5/5

B
barbarq
08/20/2016 , FL

Awesome....very efficient and easy to work with. Rick at Davie store is phenomenal!! Brian at southwester ranches is super helpful!!

Would Buy Again
5/5

B
Brett E.
08/18/2016 , FL

What a great guy, Bentley Save Me by finding a perfect closeout for my project thank you

Would Buy Again
5/5
Price
5/5

A
Anonymous Customer
08/18/2016

It was a very pleasant experience to be shopping here. Shop is very well organized, you can easily find new products and products on sale. Rick, shop's manager, quickly helped us to find what we needed and in our price range. And prices in the shop are very nice, compared with other places where we were shopping.

Would Buy Again
5/5

M
M. S.
08/17/2016 , NY

I am extremely pleased with the overall experience with Dolphin Carpet. From the guidance received by the salesman about the various types of carpets, quality and prices, to the quick installation and excellent end product, I am very pleased.

Would Buy Again
5/5
Price
4/5

V
Very S.
08/16/2016 , FL

Andre was my sales rep at Dolphin Carpet and Tile. He was very knowledgeable about the products and I had many questions that he answered quickly and professionally. He came out to measure my condo and the tile was ordered and installed in a timely manner. Andre followed up with me to make sure I was satisfied with the job. I give Andre five stars for a job well done. Thank you.

Would Buy Again
5/5
Price
5/5
Customer Service
5/5

R
ray
08/16/2016

Very pleased with the service Rick was great

Would Buy Again
5/5

A
Anonymous Customer
08/13/2016

Great shopping experience! Spoke to Rick Thursday, he measured on Friday and we purchased on Saturday.

Would Buy Again
5/5

G
Gail
08/12/2016 , NY

I truly appreciate how helpful and candid Ron was when I stopped in his store for information and advice. He worked to keep me in the ballpark price-wise. The installation was scheduled quickly & the installers were on time, efficient, humorous, and did a beautiful job with the installation. I highly recommend this business to anyone looking for carpeting.

Would Buy Again
5/5
Price
4/5

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