I got my Unit but can't attach pictures of damage. The metal control box was not in its correct position and I could find all the screws holding it down to the plastic bottom. I found two of the screws but they had the plastic still around the threads which means the I need to get bigger screws to insure the unit is secure. I am going to take it apart to look for the other screws and hopefully it hasn't damaged any of the coils. Because it was freely moving it damaged just a small section of the foam but no worries it was a small gouge. I did received a good discount of $25.00 but it did seem a little much to charge for Shipping and handling when most provide free shipping when over a certain amount. Last I heard some hissing sound when I went to move it, which makes me suspicious about a refrigerant leak. but wont know until I start it up. I am a certified HVAC/R Mechanic. I will post a picture on your web page to show you.