customusb.com Reviews
1,252 Verified Customer Reviews
1,252 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
08/02/2021 , CA
good customer service, thank you.
08/02/2021
good quality at affordable price,will buy again!
08/02/2021
Box was far smaller than I thought
Company Response
Thank you for your feedback and we apologize that our Slide-Top Wooden Box was smaller than you expected. We post the dimensions of all our products online and are a email/chat/phone call away if we can help you select the right sized packaging for your project. If the packaging you selected does not meet your needs, we can always replace it with another packaging solution that may work! We want to ensure you have the product you are fully satisfied with, one of our account representatives will be reaching out shortly. Thanks again for your business.
08/02/2021 , UT
Oliver is great
08/02/2021
Great overall experience! Delivery timing was excellent and Michelle really helped to make sure I was aware of when the items were shipping!
08/02/2021 , IL
We had an awesome experience with customer service. Alexa contacted us and gave us a great, clean, fresh idea to make our USB's look sleeker. It was easy and pleasant to work through them. Perfect customer service and experience.
08/02/2021
This is just what we needed for our company. A clean easy branded way to delivery information to our clients.`
08/02/2021 , SC
Very pleased with the product.
08/02/2021
Well made with a very professional look. We received the product quickly with no defects. Will purchase again in the future.
08/02/2021 , WI
It was fast and efficient. Highly recommended.
08/02/2021
Awesome and shipped in awesome shipping time
08/02/2021 , KS
My satisfaction will not be determined for a while yet, so I find your questions irritating and intrusive at this point. (I'm trying to be professional and courteous!) So far we are happy with our purchase, but I haven't burned data onto even one of the wallet cards yet, so I don't know if this is a value purchase, or even one that we will repeat in the future. The print on the front of the card looks very nice. The wallet cards appear to be of good quality, but I have no comments beyond that yet.
Company Response
Sorry we were impatient, just hoping you were as excited to receive your custom USB drives as we were in creating them for you. We are glad you liked the printing and confident you will enjoy your uploading experience when the time is right. All of our USB Drives go through extensive Quality Control and include a Lifetime Warranty, so you may have peace of mind that your drives will last a lifetime and will be replaced if needed! If there is something we can do to earn 5 stars, please let us know. Thank you!
08/02/2021
I purchased these to use at a conference that is a week away. I have no comments about how great a purchase this is / was.
08/02/2021
I wish I would have gotten a heads up that the order hadn't been processed. I had chosen this company because of the quick turnaround time and I received them in a different state a week and a half later than I wanted.
Company Response
Hello,
We are terribly sorry for the delay in your shipment. Typically most rush orders ship within 24hrs, however, we had some questions with the preload files you uploaded and we were not successful in getting in contact with you. We always want to confirm the files loaded are 100% accurate so there are only good surprises when you order arrives.  We are sorry that this caused an extended delay; one of our account representatives will be reaching out to help ensure your next order is preloaded perfectly! Thank you!
08/02/2021
It was ordered for a tradeshow and needed to be completed by a specific date. I was ensured it would be at the hotel waiting for my team, and it showed up a week and a half later after the show was over.
08/02/2021 , TX
the boxes the drives came in did not fit flush, many drives came out of the foam.
Company Response
Thank you for your feedback. We are sorry to learn that your packaged drives did not arrive the way they left our production floor. Â We are going to look into this, but there may have been some shifting that occurred during shipping. Â One of our account representatives will be in contact with you shortly. We look forward to improving your experience in any way we can. Thank you!
08/02/2021
arrived not all flush in packaging.
07/28/2021 , NC
Good experience, USB sticks match pricing.
07/27/2021 , AZ
Great product, great prices, great delivery time...
07/27/2021 , FL
A very straightforward experience. Instructions were easy to follow and the final products look great!
07/27/2021 , AK
The flash drives look great, I believe they were priced fairly. Clients I have handed them out to have responded with praise.
Thanks
07/26/2021 , UT
I'm in the process of opening a store to sell music and related items. I reached out to the company and was placed with Art. He was wonderful to work with, and sent me this little speaker. In this one transaction, he has created a lifetime customer. I will absolutely be stocking these items in my store.
07/26/2021
I also have a JBL Flip5, and this tiny speaker produces the same sound, volume, and functionality as the larger flip5, with the benefit of being pocket sized. Will definitely be stocking these little gems in my store.
07/26/2021 , CA
The USB's work well! Production made some kind of mistake on the color, but it looks fine. We're very happy.
07/26/2021
Works great, this was a great solution
07/26/2021 , FL
N/A
07/26/2021
Arrived with quality colors and printing! Very impressed~
07/26/2021 , CA
thanks
07/26/2021 , TX
Easy ordering process and good product offering.
07/26/2021 , WA
This is a great company to work with.
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