customusb.com Reviews

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1,252 Verified Customer Reviews

1,252 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1079
(86.2%)
4 Shopper Approved - Review Star
130
(10.4%)
3 Shopper Approved - Review Star
33
(2.6%)
2 Shopper Approved - Review Star
5
(0.4%)
1 Shopper Approved - Review Star
5
(0.4%)

Would Recommend
4.8
5 Shopper Approved - Review Star
1088
4 Shopper Approved - Review Star
124
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
6
Would Buy Again
4.8
5 Shopper Approved - Review Star
1092
4 Shopper Approved - Review Star
112
3 Shopper Approved - Review Star
28
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
9
Product Satisfaction
4.8
5 Shopper Approved - Review Star
1048
4 Shopper Approved - Review Star
148
3 Shopper Approved - Review Star
33
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
11
Delivery Time
4.7
5 Shopper Approved - Review Star
1039
4 Shopper Approved - Review Star
122
3 Shopper Approved - Review Star
60
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
15
Customer Service
4.6
5 Shopper Approved - Review Star
183
4 Shopper Approved - Review Star
23
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
10
Price Satisfaction
4.6
5 Shopper Approved - Review Star
849
4 Shopper Approved - Review Star
288
3 Shopper Approved - Review Star
95
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
4
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

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M
Shopper Approved - Verified Customer Michelle U.
08/02/2021 , CA

good customer service, thank you.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

08/02/2021

good quality at affordable price,will buy again!


A
Shopper Approved - Verified Customer AM
08/02/2021

Box was far smaller than I thought

Would Recommend
4/5
Would Buy Again
3/5
Product Satisfaction
2/5
Price
3/5
Delivery
3/5

Company Response

Hello,

Thank you for your feedback and we apologize that our Slide-Top Wooden Box was smaller than you expected. We post the dimensions of all our products online and are a email/chat/phone call away if we can help you select the right sized packaging for your project. If the packaging you selected does not meet your needs, we can always replace it with another packaging solution that may work! We want to ensure you have the product you are fully satisfied with, one of our account representatives will be reaching out shortly. Thanks again for your business.

08/02/2021

I thought it was larger


M
Shopper Approved - Verified Customer Mackenzie B.
08/02/2021 , UT

Oliver is great

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

08/02/2021

Doesn't open very easily


M
Shopper Approved - Verified Customer Melissa B.
08/02/2021

Great overall experience! Delivery timing was excellent and Michelle really helped to make sure I was aware of when the items were shipping!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Carrie D.
08/02/2021 , IL

We had an awesome experience with customer service. Alexa contacted us and gave us a great, clean, fresh idea to make our USB's look sleeker. It was easy and pleasant to work through them. Perfect customer service and experience.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

08/02/2021

Great Branded USB

This is just what we needed for our company. A clean easy branded way to delivery information to our clients.`


T
Shopper Approved - Verified Customer Theresa D.
08/02/2021 , SC

Very pleased with the product.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

08/02/2021

First time buyer... very pleased!!

Well made with a very professional look. We received the product quickly with no defects. Will purchase again in the future.


Y
Shopper Approved - Verified Customer yussef I.
08/02/2021 , WI

It was fast and efficient. Highly recommended.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

08/02/2021

Great prices

Awesome and shipped in awesome shipping time


M
Shopper Approved - Verified Customer MB
08/02/2021 , KS

My satisfaction will not be determined for a while yet, so I find your questions irritating and intrusive at this point. (I'm trying to be professional and courteous!) So far we are happy with our purchase, but I haven't burned data onto even one of the wallet cards yet, so I don't know if this is a value purchase, or even one that we will repeat in the future. The print on the front of the card looks very nice. The wallet cards appear to be of good quality, but I have no comments beyond that yet.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

Company Response

Hello,

Sorry we were impatient, just hoping you were as excited to receive your custom USB drives as we were in creating them for you. We are glad you liked the printing and confident you will enjoy your uploading experience when the time is right. All of our USB Drives go through extensive Quality Control and include a Lifetime Warranty, so you may have peace of mind that your drives will last a lifetime and will be replaced if needed! If there is something we can do to earn 5 stars, please let us know. Thank you!
Wallet Card Micro Flip
Wallet Card Micro Flip
Read more reviews about this product

08/02/2021

Your request for feedback is premature!

I purchased these to use at a conference that is a week away. I have no comments about how great a purchase this is / was.


A
Shopper Approved - Verified Customer Anonymous Customer
08/02/2021

I wish I would have gotten a heads up that the order hadn't been processed. I had chosen this company because of the quick turnaround time and I received them in a different state a week and a half later than I wanted.

Would Recommend
2/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
2/5
Customer Service
4/5
Delivery
1/5

Company Response

Hello,

We are terribly sorry for the delay in your shipment.  Typically most rush orders ship within 24hrs, however, we had some questions with the preload files you uploaded and we were not successful in getting in contact with you. We always want to confirm the files loaded are 100% accurate so there are only good surprises when you order arrives.  We are sorry that this caused an extended delay; one of our account representatives will be reaching out to help ensure your next order is preloaded perfectly! Thank you!

08/02/2021

Didn't come in time

It was ordered for a tradeshow and needed to be completed by a specific date. I was ensured it would be at the hotel waiting for my team, and it showed up a week and a half later after the show was over.


J
Shopper Approved - Verified Customer Jesse F.
08/02/2021 , TX

the boxes the drives came in did not fit flush, many drives came out of the foam.

Would Recommend
2/5
Would Buy Again
2/5
Product Satisfaction
2/5
Price
2/5
Delivery
1/5

Company Response

Hello,

Thank you for your feedback. We are sorry to learn that your packaged drives did not arrive the way they left our production floor.  We are going to look into this, but there may have been some shifting that occurred during shipping.  One of our account representatives will be in contact with you shortly. We look forward to improving your experience in any way we can. Thank you!
Clear Plastic Magnet Box
Clear Plastic Magnet Box
Read more reviews about this product

08/02/2021

arrived not all flush in packaging.


C
Shopper Approved - Verified Customer CS
07/28/2021 , NC

Good experience, USB sticks match pricing.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

W
Shopper Approved - Verified Customer Warren R.
07/27/2021 , AZ

Great product, great prices, great delivery time...

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

E
Shopper Approved - Verified Customer Elizabeth S.
07/27/2021 , FL

A very straightforward experience. Instructions were easy to follow and the final products look great!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

07/27/2021

Fantastic quality!!!


J
Shopper Approved - Verified Customer Jamie A.
07/27/2021 , AK

The flash drives look great, I believe they were priced fairly. Clients I have handed them out to have responded with praise.
Thanks

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Melany J.
07/26/2021 , UT

I'm in the process of opening a store to sell music and related items. I reached out to the company and was placed with Art. He was wonderful to work with, and sent me this little speaker. In this one transaction, he has created a lifetime customer. I will absolutely be stocking these items in my store.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

07/26/2021

This thing is AWESOME

I also have a JBL Flip5, and this tiny speaker produces the same sound, volume, and functionality as the larger flip5, with the benefit of being pocket sized. Will definitely be stocking these little gems in my store.


M
Shopper Approved - Verified Customer Michael B.
07/26/2021 , CA

The USB's work well! Production made some kind of mistake on the color, but it looks fine. We're very happy.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

07/26/2021

A great solution for sending larger software with products

Works great, this was a great solution


M
Shopper Approved - Verified Customer Matt N.
07/26/2021 , FL

N/A

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

07/26/2021

Arrived with quality colors and printing! Very impressed~


J
Shopper Approved - Verified Customer James
07/26/2021 , CA

thanks

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer B S.
07/26/2021 , TX

Easy ordering process and good product offering.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

07/26/2021

Easy process and good product.


L
Shopper Approved - Verified Customer Lydia M.
07/26/2021 , WA

This is a great company to work with.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

07/26/2021

Works as advertised.


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