customusb.com Reviews
1,269 Verified Customer Reviews
1,269 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
Benjamin L.4 weeks ago , NY
Was not told color no longer carried and wait went from a week to over a month - I would have picked a new color if I was told about extreme wait time.
1 Product Review
4 weeks ago
Nice product - but be aware of ship times - often just a few days, but they no longer carry my color and did not notify me it would take over a month to arrive now.
Jeff F.03/19/2024 , MS
Great product and price. Staff was helpful with our design.
Andrew L.03/18/2024
Shipping was a little long but other than that happy with purchase
WMG03/18/2024 , WA
Great website, easy selection and purchase, reasonable delivery time but very slow write speed on the USB drive.
03/18/2024
They look great but the write speed is horrible - tested at 2 MB per sec but actual speed is more like .5 MB per sec. Using imageUSB software writing a 2 GB ISO file to the USB took an hour and a half.
Michele F.03/18/2024 , IN
Great lead time and customer service.
APC03/11/2024 , WA
Was easy to order, but ended up getting the items 5 - 6 days too late and having to pay additional customs duty.
Nick03/11/2024 , TX
Everything was fine.
Brett F.03/11/2024 , IL
Great price & quick shipping
Blonde G.03/11/2024 , CA
No problems encountered. Order came promptly.
03/11/2024
I use custom USB sticks to make installation media for ArcaOS. The product from CustomUSB work for this purpose.
Tom O.03/07/2024 , London
Brad Smaling was very helpful and the reason I ultimately went with customusb for my order. The product was also great.
03/07/2024
The PowerTile's we purchased for a promotional event worked well, looked good and were very popular. The customer service I received from Brad Smaling was excellent.
Paulina02/26/2024 , IL
n/a
Samuel P.02/19/2024
Needed some USB cards for a convention I'm vending at in April. These turned out far better than the renders had shown. I'd give more than 5 stars if it were possible. Will be ordering again soon I promise!
Kirsten S.02/19/2024 , NY
The customizable product was so easy to customize, the shipping time was great, and the product looks amazing.
02/19/2024
The product was easy to customize, came quickly, and looks great
Laura J.02/12/2024 , FL
Wonderful service loved the creative process and could get gifts designed and delivered in less than ten days. I am very happy with the products and will likely use Gilded Gifts again or refer to friends.
Sandie L.02/12/2024 , OH
White spinner is not pure white. A bit disappointing to have it look more lavender.
02/12/2024
Good value, but the white spinner looks more lavender in color.
Brian E.02/05/2024 , CA
Tried to place the order on the website multiple times, but it would error out every time. I emailed and got no response, and I ended up having to call to place my order. I made my requirements clear, I needed a USB 3.0/C dual sided drive and the quality of the drive is the most important factor in my decision. What I was sent was a USB 2.0 drive (if that) that had a USB-C connector and a USB 2.0 face painted blue. You can't sell USB2.0 as USB 3.2
Company Response
Hello,
Thank you for your feedback. We apologize you had a bad experience with the quality of the product. We take product quality seriously and will do what is necessary to ensure you have the product you are fully satisfied with. One of our sale representatives will be reaching out to you to see how we can turn this experience into a positive one for you. Thank you for your business.
CustomUSB
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02/05/2024
sub USB 2.0 speeds on a 3.0/C drive
Simon M.02/05/2024 , UT
Other than some minor issues with delivery times, product sent was just like the renderings, and Anastasiya was very communicative and responsive.
Stephen A.02/05/2024
All fine.
A.G.02/05/2024 , CT
Just what we needed for our client. Good quality product, the engraving came out nicely, and customer service was very responsive.
02/05/2024
Just what we needed for our client. Good quality, nice looking engraving, and responsive customer service.
Steven D.01/29/2024 , UT
Customer support worked with me to help find a solution to the color I wanted not being available.
01/29/2024
Looks great with custom artwork for our company.
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