customusb.com Reviews

Jamal Y - 05/10/2021

Our rep, Art Boldetskiy, was super helpful and everything was just as advertised. Chargers looked beautiful and were individually boxed. Could not have asked for a better experience.

1 Company Review

Jamal Y

05/10/2021

Our sales rep was super helpful and were in good communication with us to make sure we were informed of the process of our order. The chargers were individually boxed which took a bunch of time out of our hands to give away. Could not have asked for a better experience.

Stephen P - 05/10/2021

I ordered the 4gb version of the jump drives but was sent 8gb instead... so... can't complain there. The saw they are using to cut the wood is not squared so all the cuts are visibly at a slight angle, so if you don't have the cap of the drive turned the right way the edges don't line up. The engraving work was nice and clean. The caps are also held on by magnets will are pretty strong little things, does not appear to affect the data on the drive itself either. If they fix the angle of their saw that would make the product pretty close to perfect.

1 Company Review

Stephen P

05/10/2021 - VT

Lots of options to choose from, turn around time was pretty quick. One of the only sites I've come across for custom engraving options that didn't have a minimum order amount. Most others required a purchase of 100+ which for what I needed was absurd. This company lets you do single item purchases.

Angela B - 05/07/2021

Thanks for the excellent service.

Alicia H - 05/04/2021

Super easy to customize, affordable, and quick turnaround! We will order again!

Abby S - 05/04/2021

The staff was great to work with on a time crunch! Thank you for a fantastic experience.

Jay E - 05/03/2021

Half are defective. Not satisfied.

Company Response

Hello Jay,

We are terribly sorry that some of the drives did not work. We will be in contact with you in order to address the situation that occurred and help provide a resolution. We understand the confidence you place in us to deliver a high quality product and want to ensure we are taking every step to exceed your expectations. Thank you!

Barry H - 05/03/2021

I like the ease of the ordering, price is a little high, but this last delivery came and the USB devices were loose and no longer in the plastic molds. Havent determined if they are damaged yet.

Company Response

Hello Barry,We are terribly sorry that the drives were not in the plastic mold when you received them! We will be in contact with you in order to address the situation that occurred and help provide a resolution. We understand the confidence you place in us to deliver a high quality product and want to ensure we are taking every step to exceed your expectations. Thank you!

Cindy N - 05/03/2021

The order/items was received; however, INCORRECT. We are having to return to CustomUSB to make correct.

Company Response

Hello Cindy,

We are terribly sorry that you have received the incorrect drives! We will be in contact with you in order to address the situation that occurred and help provide a resolution. We understand the confidence you place in us to deliver a high quality product and want to ensure we are taking every step to exceed your expectations. Thank you!

Joshua D - 05/03/2021

Almost great, but usb sticks we're not seated well within the case and during shipping a lot of rubbing (and scuffing) occured

Karen R - 05/03/2021

Logo looks great. Visually the product is great & will be received well. The only concern is it blinks while charging, so it’s distracting as it lights up the whole room. I haven’t figured out yet if that’s normal while charging, or if it’s doing that because it’s not able to charge fully through my phone case?!

Kayla R - 05/03/2021

Amazing

Brian V - 05/03/2021

Looks great!

Craig J - 05/03/2021

Very fast shipment!

Covesa G - 05/03/2021

Easy and worked great.

Tom D - 05/03/2021

Thank you. Our clients love it