Susie L - 10/09/2023
I wanted to put my dad’s music on usb to give to people at his memorial. This company did everything that I wanted, loaded the files, it was easily customizable. Good quality!!
Whitney - 03/27/2023
So far I have no issues with the product working how it should. I do have a few other issues with how the process works though. A bit bummed my logo is on a side that isn't visible when the flash drive is in use. My other issue was the amount of characters you're allowed to use when changing the name of the device. The name of my photography company is longer than what's allowed. I've had plenty of flash drives and I've never ran into this issue before. Also, there's no real step by step process while they're making the flash drives. After my initial log in, it looked as if there would eventually be more information available about when the drives would be shipped or where they were with making them. It said the order was "processing" the entire time, even after I received an email from the shipping company that they were on the way. They do give a 7 day time frame and the drives were shipped midday on that 7th day. Regardless of that, it was a bit frustrating to log in on the morning of that 7th day, having heard nothing, with no updates to see, only to receive an email from the shipper rather than customUSB..
03/27/2023 - IL
My overall experience wasn't bad but it wasn't great. I'm a photographer and I use flash drives on a regular basis. I wanted some custom drives with my logo on them since I use them so often. I ordered a handful with the logo on one side to kind of test the waters. Overall I was just felt left in the dark a bit. No real updates until it's shipped, and that update comes from the shipper vs customUSB. I personally prefer more info, like tracking at least or just where the drives were during the making process. It was frustrating having no info even when I'm logging into my account where that information should be made available. They give a 7 day time-frame which they were shipped in that time frame. On the last day to be specific.
Aly M - 03/27/2023
Order arrived on time, the item looks great, and the pre-load of materials on the drive was 1000% worth it!!
03/27/2023 - PA
My overall experience with customusb.com was great - customer service was responsive and they made it really easy to order my item exactly as I wanted it.
Peter W - 03/06/2023
I greatly appreciate the rapid turnaround at an affordable price!
Vince B - 03/06/2023
Order was delivered very quickly and very happy with how the order came out for first time using this company. Will use again. VB
Jessica B - 11/28/2022
Very happy other than the laser engraving did not come in the color I chose. They offered to send me a prepaid package to send back but I needed them immediately and didn’t have time to wait again.
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