customusb.com Reviews
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4.7
Overall Star
Rating
William L - 04/24/2023
Excellent job, great pricing, fast delivery.
1 Company Review
04/24/2023 - NY
Great Value. Fast Delivery, excellent Product
JL - 04/10/2023
One of the five flash drives was defective.
04/10/2023 - NJ
One of the five flash drives was defective.
Whitney - 03/27/2023
So far I have no issues with the product working how it should. I do have a few other issues with how the process works though. A bit bummed my logo is on a side that isn't visible when the flash drive is in use. My other issue was the amount of characters you're allowed to use when changing the name of the device. The name of my photography company is longer than what's allowed. I've had plenty of flash drives and I've never ran into this issue before. Also, there's no real step by step process while they're making the flash drives. After my initial log in, it looked as if there would eventually be more information available about when the drives would be shipped or where they were with making them. It said the order was "processing" the entire time, even after I received an email from the shipping company that they were on the way. They do give a 7 day time frame and the drives were shipped midday on that 7th day. Regardless of that, it was a bit frustrating to log in on the morning of that 7th day, having heard nothing, with no updates to see, only to receive an email from the shipper rather than customUSB..
03/27/2023 - IL
My overall experience wasn't bad but it wasn't great. I'm a photographer and I use flash drives on a regular basis. I wanted some custom drives with my logo on them since I use them so often. I ordered a handful with the logo on one side to kind of test the waters. Overall I was just felt left in the dark a bit. No real updates until it's shipped, and that update comes from the shipper vs customUSB. I personally prefer more info, like tracking at least or just where the drives were during the making process. It was frustrating having no info even when I'm logging into my account where that information should be made available. They give a 7 day time-frame which they were shipped in that time frame. On the last day to be specific.
Dale - 03/27/2023
Works perfect for our smaller data capture uses
03/27/2023 - IL
great price timely delivery works great
Aly M - 03/27/2023
Order arrived on time, the item looks great, and the pre-load of materials on the drive was 1000% worth it!!
03/27/2023 - PA
My overall experience with customusb.com was great - customer service was responsive and they made it really easy to order my item exactly as I wanted it.
Vince B - 03/06/2023
Order was delivered very quickly and very happy with how the order came out for first time using this company. Will use again. VB
Peter W - 03/06/2023
I greatly appreciate the rapid turnaround at an affordable price!
Jessica B - 11/28/2022
Very happy other than the laser engraving did not come in the color I chose. They offered to send me a prepaid package to send back but I needed them immediately and didn’t have time to wait again.
Claudia V - 09/19/2022
Looks perfect and quick delivery! Thank you!!
09/19/2022 - QC
looks perfect
Jared B - 08/29/2022
This is the third time I have ordered custom USB drives for my firm. Great product!
08/29/2022 - UT
My latest order was a little delayed due to supply chain issues.
Karen W - 08/22/2022
I ordered blue and it was changed to white as my logo needed to have the space around it "knocked out" --- but it wasn't they merely changed the usb color --- not happy!
08/22/2022 - PA
Someone from Customer Service can certainly call me.
Erin P - 08/08/2022
Looks just the way I wanted it to.
08/08/2022 - IN
CS contacted me because of a supply chain issue that ended up working itself out, but representative was very helpful and accomodating.
William - 07/25/2022
USB drives came exactly as ordered, and the pre-load was perfect.
07/25/2022 - NJ
Customer service was 100% perfect. They verified my pre-load and helped with a shipping issue (my fault) promptly and professionally. I will definitely be using customUSB for all of my orders in the future
Teresa F - 05/23/2022
We have ordered personalized usb drives several times over the past 3-4 years. Their product is exactly what we expected and the customer service that they have provided is excellent.
Robyn Woolsey - 05/23/2022
The USB drives turned out great! The logo was clear and the overall quality is very nice.
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