customusb.com Reviews

Michel B - Today

The staff at Custom USB even suggested cropping of the images I submitted and produced an excellent thumb drive for me. They are already in the mail, as gifts, containing a slideshow of our trips to Israel. I could not be more pleased!

1 Company Review

Michel B

Today

Custom USB seemed to offer the product I needed: thumb drives for a slideshow to all the friends I took to Israel, as well as to other friends. Custom USB suggested additional cropping for the images I submitted, and the finished drives are superb! I only have 2 drives left since I sent them to everyone I could think of, they look so neat and professional.

Nicky M - Today

They look great! The communication from the team was spot on and the end product looks very professional.

1 Company Review

Nicky M

Today - AL

Great experience!

Chris H - Today

They split my order and shipped to two locations, which I appreciated. I paid the pricey extra shipping, but it was good customer service for them to do it.

1 Company Review

Chris H

Today - AL

Good value and good customer service

Whitney - Today

So far I have no issues with the product working how it should. I do have a few other issues with how the process works though. A bit bummed my logo is on a side that isn't visible when the flash drive is in use. My other issue was the amount of characters you're allowed to use when changing the name of the device. The name of my photography company is longer than what's allowed. I've had plenty of flash drives and I've never ran into this issue before. Also, there's no real step by step process while they're making the flash drives. After my initial log in, it looked as if there would eventually be more information available about when the drives would be shipped or where they were with making them. It said the order was "processing" the entire time, even after I received an email from the shipping company that they were on the way. They do give a 7 day time frame and the drives were shipped midday on that 7th day. Regardless of that, it was a bit frustrating to log in on the morning of that 7th day, having heard nothing, with no updates to see, only to receive an email from the shipper rather than customUSB..

1 Company Review

Whitney

Today - IL

My overall experience wasn't bad but it wasn't great. I'm a photographer and I use flash drives on a regular basis. I wanted some custom drives with my logo on them since I use them so often. I ordered a handful with the logo on one side to kind of test the waters. Overall I was just felt left in the dark a bit. No real updates until it's shipped, and that update comes from the shipper vs customUSB. I personally prefer more info, like tracking at least or just where the drives were during the making process. It was frustrating having no info even when I'm logging into my account where that information should be made available. They give a 7 day time-frame which they were shipped in that time frame. On the last day to be specific.

Aly M - Today

Order arrived on time, the item looks great, and the pre-load of materials on the drive was 1000% worth it!!

1 Company Review

Aly M

Today - PA

My overall experience with customusb.com was great - customer service was responsive and they made it really easy to order my item exactly as I wanted it.