customusb.com Reviews
1,247 Verified Customer Reviews
1,247 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
10 hours ago
Shipping was a little long but other than that happy with purchase
10 hours ago , WA
Great website, easy selection and purchase, reasonable delivery time but very slow write speed on the USB drive.
10 hours ago
They look great but the write speed is horrible - tested at 2 MB per sec but actual speed is more like .5 MB per sec. Using imageUSB software writing a 2 GB ISO file to the USB took an hour and a half.
11 hours ago , IN
Great lead time and customer service.
1 week ago , WA
Was easy to order, but ended up getting the items 5 - 6 days too late and having to pay additional customs duty.
1 week ago , TX
Everything was fine.
1 week ago , IL
Great price & quick shipping
1 week ago , CA
No problems encountered. Order came promptly.
1 week ago
I use custom USB sticks to make installation media for ArcaOS. The product from CustomUSB work for this purpose.
1 week ago , London
Brad Smaling was very helpful and the reason I ultimately went with customusb for my order. The product was also great.
1 week ago
The PowerTile's we purchased for a promotional event worked well, looked good and were very popular. The customer service I received from Brad Smaling was excellent.
3 weeks ago , IL
n/a
4 weeks ago
Needed some USB cards for a convention I'm vending at in April. These turned out far better than the renders had shown. I'd give more than 5 stars if it were possible. Will be ordering again soon I promise!
4 weeks ago , NY
The customizable product was so easy to customize, the shipping time was great, and the product looks amazing.
4 weeks ago
The product was easy to customize, came quickly, and looks great
02/12/2024 , FL
Wonderful service loved the creative process and could get gifts designed and delivered in less than ten days. I am very happy with the products and will likely use Gilded Gifts again or refer to friends.
02/12/2024 , OH
White spinner is not pure white. A bit disappointing to have it look more lavender.
02/12/2024
Good value, but the white spinner looks more lavender in color.
02/05/2024 , CA
Tried to place the order on the website multiple times, but it would error out every time. I emailed and got no response, and I ended up having to call to place my order. I made my requirements clear, I needed a USB 3.0/C dual sided drive and the quality of the drive is the most important factor in my decision. What I was sent was a USB 2.0 drive (if that) that had a USB-C connector and a USB 2.0 face painted blue. You can't sell USB2.0 as USB 3.2
Company Response
Hello,
Thank you for your feedback. We apologize you had a bad experience with the quality of the product. We take product quality seriously and will do what is necessary to ensure you have the product you are fully satisfied with. One of our sale representatives will be reaching out to you to see how we can turn this experience into a positive one for you. Thank you for your business.
CustomUSB
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02/05/2024
sub USB 2.0 speeds on a 3.0/C drive
02/05/2024 , UT
Other than some minor issues with delivery times, product sent was just like the renderings, and Anastasiya was very communicative and responsive.
02/05/2024
All fine.
02/05/2024 , CT
Just what we needed for our client. Good quality product, the engraving came out nicely, and customer service was very responsive.
02/05/2024
Just what we needed for our client. Good quality, nice looking engraving, and responsive customer service.
01/29/2024 , UT
Customer support worked with me to help find a solution to the color I wanted not being available.
01/29/2024
Looks great with custom artwork for our company.
01/16/2024 , MI
good experience
01/15/2024 , WA
Product looks great and is nice to have for clients
01/15/2024
This is our second order of the dark wood flash drives. With laser engraving, they look sleek & sophisticated to give to our clients.
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