custommousepad.com Reviews

About this Company

Custom Mouse Pads and Mats, it’s not just our name, it’s what we do! Real people, real service and high quality products made right here in the USA with pricing that is always transparent and competitive. In 2002 Custom Mouse Pads was started with a mouse pad and a dream to provide customers the same great experience we would want as a consumer. Many years and thousands of clients later we are proud to have built up a level of award-winning service and exceptional quality that you simply can’t find anywhere else and all with the amazing prices that our customers have come to expect. We are able to achieve exceptional print and product quality by keeping up-to-date with new technologies and innovations because our customers deserve the best. This is how we have become a trusted manufacturer and supplier year after year of branded mouse pads, counter mats, playmats, and mugs. 

Exceptional, that’s what we strive for. 

Exceptional Products- We are frequently updating our materials to use the best, from our heavy duty natural rubber backing to our latex free foam, from our silky smooth fabric surface to our premium plastic, we’ll work to get you the right product for the right job. We also listen to our customers for new product ideas and unique uses. Finally we are a manufacturer, not a distributor (as with most of our competitors) and we make all of our products right here in the USA with three USA locations to better serve you.

Exceptional Art, Print Quality and Image Rendering- We work continually to incorporate new technologies to ensure exceptional art rendition. For our dye sublimation printed items we run a proprietary color profile providing superior, permanent vibrant, rich printing time after time. With our plastic printing we track advances in back printing and tree-free printing. With our free graphics assistance and preflight print review you can rest assured we’re working to give you optimal printing results. Plus our experienced graphics team will alert you if we suspect any issues. We offer free digital proofs, no purchase necessary.

Exceptional Service and Exceptionally Knowledgeable Staff. Customer satisfaction is of the utmost importance to us. Our mission is simple to provide customers the same great experience we would want as a consumer. We’ve been right here producing promotional mouse pads, counter mats and playmats since 2002. After that many years our staff has developed a robust understanding to match you with the best product to meet your needs that you just can’t get elsewhere.

Exceptional Wholesale Pricing. Cost, we know it’s not the only metric but there is always a question of price. We deal exclusively with bulk orders which allows us to keep costs low. Many competitors offer single and low run pricing and options which translates to their pricing to be significantly higher. Why not get exceptional products, printing and service all at a fraction of the cost.

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1,118 Verified Customer Reviews

1,118 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
1057
(94.5%)
4 Shopper Approved - Review Star
49
(4.4%)
3 Shopper Approved - Review Star
7
(0.6%)
2 Shopper Approved - Review Star
4
(0.4%)
1 Shopper Approved - Review Star
1
(0.1%)


5-star reviews
1,000+

5-star reviews

5 years collecting reviews

About this Company

Custom Mouse Pads and Mats, it’s not just our name, it’s what we do! Real people, real service and high quality products made right here in the USA with pricing that is always transparent and competitive. In 2002 Custom Mouse Pads was started with a mouse pad and a dream to provide customers the same great experience we would want as a consumer. Many years and thousands of clients later we are proud to have built up a level of award-winning service and exceptional quality that you simply can’t find anywhere else and all with the amazing prices that our customers have come to expect. We are able to achieve exceptional print and product quality by keeping up-to-date with new technologies and innovations because our customers deserve the best. This is how we have become a trusted manufacturer and supplier year after year of branded mouse pads, counter mats, playmats, and mugs. 

Exceptional, that’s what we strive for. 

Exceptional Products- We are frequently updating our materials to use the best, from our heavy duty natural rubber backing to our latex free foam, from our silky smooth fabric surface to our premium plastic, we’ll work to get you the right product for the right job. We also listen to our customers for new product ideas and unique uses. Finally we are a manufacturer, not a distributor (as with most of our competitors) and we make all of our products right here in the USA with three USA locations to better serve you.

Exceptional Art, Print Quality and Image Rendering- We work continually to incorporate new technologies to ensure exceptional art rendition. For our dye sublimation printed items we run a proprietary color profile providing superior, permanent vibrant, rich printing time after time. With our plastic printing we track advances in back printing and tree-free printing. With our free graphics assistance and preflight print review you can rest assured we’re working to give you optimal printing results. Plus our experienced graphics team will alert you if we suspect any issues. We offer free digital proofs, no purchase necessary.

Exceptional Service and Exceptionally Knowledgeable Staff. Customer satisfaction is of the utmost importance to us. Our mission is simple to provide customers the same great experience we would want as a consumer. We’ve been right here producing promotional mouse pads, counter mats and playmats since 2002. After that many years our staff has developed a robust understanding to match you with the best product to meet your needs that you just can’t get elsewhere.

Exceptional Wholesale Pricing. Cost, we know it’s not the only metric but there is always a question of price. We deal exclusively with bulk orders which allows us to keep costs low. Many competitors offer single and low run pricing and options which translates to their pricing to be significantly higher. Why not get exceptional products, printing and service all at a fraction of the cost.

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M
Mathew S.
07/27/2015

Very Personable
This company has the quality and competitive prices all the big companies have, without making you buy larger, unwanted quantities

7.625"x9.25" Best Value Fabric Mouse Pad
7.625"x9.25" Best Value Fabric Mouse Pad
Read more reviews about this product

07/27/2015

Image on file with Custom


D
Dori D.
07/27/2015

Mousepad order
I initially ordered 1/8" mouse pads, but when the sample arrived, I decided to change the order to 1/4". They were patient and efficient through the entire ordering process. When the order arrived, it was the wrong width, and they are working quickly to get me the correct width. Great customer service!

8? Round Fabric Mouse Pads
8? Round Fabric Mouse Pads
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07/27/2015

Mouse Pad Order

I initially ordered 1/8" mouse pads, but when the sample arrived, I decided to change the order to 1/4". They were patient and efficient through the entire ordering process. When the order arrived, it was the wrong width, and they are working quickly to get me the correct width. Great customer service!


B
Bernadette G.
07/23/2015

Custom Mousepads in Manila!
From the first email I received after placing my order to receiving the items, the whole process was flawless. Thank you very much to Ms. Goldie who had her staff stay over just to receive our edited artwork so we did not have to pay for rush processing. Shipping charges were very reasonable. Thank you very much. The mousepads were a hit at the biggest League of Legends tournament in Manila, Philippines where my son's teams were competing.

11"x17"x1/8" Fabric Counter Mats
11"x17"x1/8" Fabric Counter Mats
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07/23/2015

Custom Mousepads in Manila!

High quality printing on high quality product. We were looking for a sewn edge for durability but this was not available. When we received our mousepads we knew we did not have to worry about the durability at all. The print was crisp. Thank you very much we are beyond ecstatic! Till next time . . . .

11"x17"x1/16 Fabric Counter Mats
11"x17"x1/16 Fabric Counter Mats
Read more reviews about this product

07/23/2015

Custom Mousepads in Manila!

From the first email I received after placing my order to receiving the items, the whole process was flawless. Thank you very much to Ms. Goldie who had her staff stay over just to receive our edited artwork so we did not have to pay for rush processing. Shipping charges were very reasonable. Thank you very much. The mousepads were a hit at the biggest League of Legends tournament in Manila, Philippines where my son's teams were competing.


T
Tamyra T.
07/22/2015

Excellent from start to finish!
They were in constant contact with me every step of the way to make sure that I knew what was going on and was satisfied with the product and the process.

8" Round Premium Plastic Mouse Pads
8" Round Premium Plastic Mouse Pads
Read more reviews about this product

07/22/2015

Excellent from start to finish!

They were in constant contact with me every step of the way to make sure that I knew what was going on and was satisfied with the product and the process.


J
Jason T.
07/17/2015

I am DEFINITELY coming back!
The entire experience, from start to finish, was fantastic! I have no complaints, my staff love them and I can't wait to start giving them out to patients!

8" Round Premium Plastic Mouse Pads
8" Round Premium Plastic Mouse Pads
Read more reviews about this product

07/17/2015

I am DEFINITELY coming back!

The entire experience, from start to finish, was fantastic! I have no complaints, my staff love them and I can't wait to start giving them out to patients!


T
Trish H.
07/15/2015

Designer did a nice job, customer service rep was fast and efficient. Order arrived on

7.5?x8? Medium Promotional Calendar Mouse Pads
7.5?x8? Medium Promotional Calendar Mouse Pads
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07/15/2015

Designer did a nice job, customer service rep was fast and efficient.

Designer did a nice job, customer service rep was fast and efficient. Order arrived on time.


D
Daniel M.
07/15/2015

Attentive and Fast!
They saw that my file didn't have a tight enough dpi right away. That saved me a lot of headache. Thanks!

7.75"x9.25" Large Cloth Mouse Pad
7.75"x9.25" Large Cloth Mouse Pad
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07/15/2015

Attentive and Fast!

They saw that my file didn't have a tight enough dpi right away. That saved me a lot of headache. Thanks!


J
Jeff M.
07/13/2015

Great service.

7.625"x9.25" Best Value Fabric Mouse Pad
7.625"x9.25" Best Value Fabric Mouse Pad
Read more reviews about this product

07/13/2015

Great service.

Great service.


D
Donna B.
07/13/2015

Excellent Service
Thank you Goldie for your attention to detail and keeping me in the loop at all times! :-)

7.5?x8? Medium Fabric Mouse Pad
7.5?x8? Medium Fabric Mouse Pad
Read more reviews about this product

07/13/2015

custommousepad-com

Thank you Goldie for your attention to detail and keeping me in the loop at all times! :-)


S
Shannon D.
07/10/2015

Everything came out fine just like the proof they sent over.
Everything came out fine just like the proof they sent over.

7.5?x8? Medium Promotional Calendar Mouse Pads
7.5?x8? Medium Promotional Calendar Mouse Pads
Read more reviews about this product

07/10/2015

Everything came out fine just like the proof they sent over.

Everything came out fine just like the proof they sent over.


C
Clovis B.
07/09/2015

Gamepads for 5Crests
Custom Mousepads were very responsive to all of our questions and to getting the project done and to us very quickly.

11"x17"x1/16 Custom Playmats
11"x17"x1/16 Custom Playmats
Read more reviews about this product

07/09/2015

Gamepads for 5Crests

Really crisp colors, nice mat. very professional

11"x17"x1/16 Fabric Counter Mats
11"x17"x1/16 Fabric Counter Mats
Read more reviews about this product

07/09/2015

Gamepads for 5Crests

Custom Mousepads were very responsive to all of our questions and to getting the project done and to us very quickly.


H
Hilda W.
07/09/2015

Good Quality Mousepad
Very helpful on both phone and via email.

? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
Read more reviews about this product

07/09/2015

Good Quality Mousepad

Very helpful on both phone and via email.


J
Julie W.
07/07/2015

Mousepad Review
Great design assistance, sales support, shipping, and final product! Thank you!

7.5?x8? Medium Promotional Calendar Mouse Pads
7.5?x8? Medium Promotional Calendar Mouse Pads
Read more reviews about this product

07/07/2015

Mousepad Review

Great design assistance, sales support, shipping, and final product! Thank you!


P
Pat H.
07/02/2015

Great service, had my artwork from more than 3 years ago
Great service, had my artwork from more than 3 years ago

? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
Read more reviews about this product

07/02/2015

Great service, had my artwork from more than 3 years ago

Great service, had my artwork from more than 3 years ago


N
Nicki
07/02/2015

very good

?Most Popular? 7.5"x8" Medium Window Insert Mouse Pad
?Most Popular? 7.5"x8" Medium Window Insert Mouse Pad
Read more reviews about this product

07/02/2015

very good

very good


B
Becky B.
07/02/2015

CustomMousePad
The customer service I rec'd from Goldie Powers was superb! I had to interact with her quite a bit the day due to the rush order. She provided great customer service. Good customer service is hard to find these days. Goldie rocked it out of the park!

11"x17"x1/16 Fabric Counter Mats
11"x17"x1/16 Fabric Counter Mats
Read more reviews about this product

07/02/2015

CustomMousePad

The customer service I rec'd from Goldie Powers was superb! I had to interact with her quite a bit the day due to the rush order. She provided great customer service. Good customer service is hard to find these days. Goldie rocked it out of the park!


P
Pam P.
06/30/2015

Decatur City Schools
We received wonderful Customer Service from Goldie Powers!

?Best Price? 6"x8"x1/8" Cloth Mouse Pad
?Best Price? 6"x8"x1/8" Cloth Mouse Pad
Read more reviews about this product

06/30/2015

Decatur City Schools

We received wonderful Customer Service from Goldie Powers!


B
Blake R.
06/29/2015

Yall Rock!!!
I wish yall did all merchandise. Every other company I work with always misses a step and that has never happened with yall! Keep it up!

? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
Read more reviews about this product

06/29/2015

Yall Rock!!!

I wish yall did all merchandise. Every other company I work with always misses a step and that has never happened with yall! Keep it up!


T
Travis C.
06/26/2015

Design and layout of product was above my expectations. They look great.
Design and layout of product was above my expectations. They look great.

7.75"x9.25" Large Cloth Calendar Mousepads
7.75"x9.25" Large Cloth Calendar Mousepads
Read more reviews about this product

06/26/2015

Design and layout of product was above my expectations. They look great.

Design and layout of product was above my expectations. They look great.


S
Stacie B.
06/26/2015

Mouse Pad
I was notified and kept in the loop for the most part. Did have to follow-up on the day my project was to ship.Overall good experience.

7.5?x8? Medium Fabric Mouse Pad
7.5?x8? Medium Fabric Mouse Pad
Read more reviews about this product

06/26/2015

Mouse Pad

I was notified and kept in the loop for the most part. Did have to follow-up on the day my project was to ship.Overall good experience.


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