custommousepad.com Reviews

About this Company

Custom Mouse Pads and Mats, it’s not just our name, it’s what we do! Real people, real service and high quality products made right here in the USA with pricing that is always transparent and competitive. In 2002 Custom Mouse Pads was started with a mouse pad and a dream to provide customers the same great experience we would want as a consumer. Many years and thousands of clients later we are proud to have built up a level of award-winning service and exceptional quality that you simply can’t find anywhere else and all with the amazing prices that our customers have come to expect. We are able to achieve exceptional print and product quality by keeping up-to-date with new technologies and innovations because our customers deserve the best. This is how we have become a trusted manufacturer and supplier year after year of branded mouse pads, counter mats, playmats, and mugs. 

Exceptional, that’s what we strive for. 

Exceptional Products- We are frequently updating our materials to use the best, from our heavy duty natural rubber backing to our latex free foam, from our silky smooth fabric surface to our premium plastic, we’ll work to get you the right product for the right job. We also listen to our customers for new product ideas and unique uses. Finally we are a manufacturer, not a distributor (as with most of our competitors) and we make all of our products right here in the USA with three USA locations to better serve you.

Exceptional Art, Print Quality and Image Rendering- We work continually to incorporate new technologies to ensure exceptional art rendition. For our dye sublimation printed items we run a proprietary color profile providing superior, permanent vibrant, rich printing time after time. With our plastic printing we track advances in back printing and tree-free printing. With our free graphics assistance and preflight print review you can rest assured we’re working to give you optimal printing results. Plus our experienced graphics team will alert you if we suspect any issues. We offer free digital proofs, no purchase necessary.

Exceptional Service and Exceptionally Knowledgeable Staff. Customer satisfaction is of the utmost importance to us. Our mission is simple to provide customers the same great experience we would want as a consumer. We’ve been right here producing promotional mouse pads, counter mats and playmats since 2002. After that many years our staff has developed a robust understanding to match you with the best product to meet your needs that you just can’t get elsewhere.

Exceptional Wholesale Pricing. Cost, we know it’s not the only metric but there is always a question of price. We deal exclusively with bulk orders which allows us to keep costs low. Many competitors offer single and low run pricing and options which translates to their pricing to be significantly higher. Why not get exceptional products, printing and service all at a fraction of the cost.

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1,118 Verified Customer Reviews

1,118 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
1057
(94.5%)
4 Shopper Approved - Review Star
49
(4.4%)
3 Shopper Approved - Review Star
7
(0.6%)
2 Shopper Approved - Review Star
4
(0.4%)
1 Shopper Approved - Review Star
1
(0.1%)


5-star reviews
1,000+

5-star reviews

5 years collecting reviews

About this Company

Custom Mouse Pads and Mats, it’s not just our name, it’s what we do! Real people, real service and high quality products made right here in the USA with pricing that is always transparent and competitive. In 2002 Custom Mouse Pads was started with a mouse pad and a dream to provide customers the same great experience we would want as a consumer. Many years and thousands of clients later we are proud to have built up a level of award-winning service and exceptional quality that you simply can’t find anywhere else and all with the amazing prices that our customers have come to expect. We are able to achieve exceptional print and product quality by keeping up-to-date with new technologies and innovations because our customers deserve the best. This is how we have become a trusted manufacturer and supplier year after year of branded mouse pads, counter mats, playmats, and mugs. 

Exceptional, that’s what we strive for. 

Exceptional Products- We are frequently updating our materials to use the best, from our heavy duty natural rubber backing to our latex free foam, from our silky smooth fabric surface to our premium plastic, we’ll work to get you the right product for the right job. We also listen to our customers for new product ideas and unique uses. Finally we are a manufacturer, not a distributor (as with most of our competitors) and we make all of our products right here in the USA with three USA locations to better serve you.

Exceptional Art, Print Quality and Image Rendering- We work continually to incorporate new technologies to ensure exceptional art rendition. For our dye sublimation printed items we run a proprietary color profile providing superior, permanent vibrant, rich printing time after time. With our plastic printing we track advances in back printing and tree-free printing. With our free graphics assistance and preflight print review you can rest assured we’re working to give you optimal printing results. Plus our experienced graphics team will alert you if we suspect any issues. We offer free digital proofs, no purchase necessary.

Exceptional Service and Exceptionally Knowledgeable Staff. Customer satisfaction is of the utmost importance to us. Our mission is simple to provide customers the same great experience we would want as a consumer. We’ve been right here producing promotional mouse pads, counter mats and playmats since 2002. After that many years our staff has developed a robust understanding to match you with the best product to meet your needs that you just can’t get elsewhere.

Exceptional Wholesale Pricing. Cost, we know it’s not the only metric but there is always a question of price. We deal exclusively with bulk orders which allows us to keep costs low. Many competitors offer single and low run pricing and options which translates to their pricing to be significantly higher. Why not get exceptional products, printing and service all at a fraction of the cost.

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R
Rick H.
09/17/2015

Custom Mouse Pad Oct 2015
Ordering was easy online. Customer service was helpful and professional. Delivery was super fast and correct. I will certainly use them again.

? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
Read more reviews about this product

09/17/2015

Custom Mouse Pad Oct 2015

Product was just what I expected. Pad was fully customized. The art and text were clear and legible. Very good product for the cost.


D
Darcy A.
09/16/2015

Great, Affordable, Quality Product!
My service rep was prompt, responsive and courteous. The only reason I did not give perfect score is that even though my directions were very clear, the designer did not follow them correctly BUT my rep fixed the problem at no additional charge and I have an incredible looking marketing tool that is in many of my referral sources' offices.

? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
Read more reviews about this product

09/16/2015

Great, Affordable, Quality Product!

My service rep was prompt, responsive and courteous. The only reason I did not give perfect score is that even though my directions were very clear, the designer did not follow them correctly BUT my rep fixed the problem at no additional charge and I have an incredible looking marketing tool that is in many of my referral sources' offices.


R
Renee O.
09/15/2015

Excellent, clear, and professional communication.

7.5?x8? Medium Promotional Calendar Mouse Pads
7.5?x8? Medium Promotional Calendar Mouse Pads
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09/15/2015

Excellent, clear, and professional communication.


T
Timofey G.
09/14/2015

Very nice service. They did well for my order.

6"x 8" Small Premium Plastic Mouse Pad
6"x 8" Small Premium Plastic Mouse Pad
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09/14/2015

The quality of mouse pads that I got was excellent. I will order more.


C
Chad W.
09/10/2015

Great product
From the time the order was placed until it was received, I was kept informed of the status of my order.
I would recommend the company and product and would use them again

7.75"x9.25" Large Cloth Calendar Mousepads
7.75"x9.25" Large Cloth Calendar Mousepads
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09/10/2015

Great product

Mouse pad look great. Company worked with me on the graphic and it came out great. Good quality


C
Claudio S.
09/10/2015

Very Good
Exactly how

8" Round Premium Plastic Mouse Pads
8" Round Premium Plastic Mouse Pads
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09/10/2015

Very Good

Exactly how


B
Brian C.
09/09/2015

Satisfaction in a landscape of having to settle
After searching around online for a place that could print the custom game mats for my product, I found these guys. I was a little hesitant because they were in Alaska (I was thinking extra shipping costs and the like) but after my first order, all my fears were allayed.

Their customer service is top notch - quick and friendly. Months later when I wrote back to them to inquire about a new order, they responded immediately and with eagerness to get my next custom project done. From a creative standpoint, I felt as if they were my partners - they were committed to quality as if this project was their own.

I highly recommend them and will absolutely do business with them again!

Two-Player Custom Playmats, 24"x24"x1/16
Two-Player Custom Playmats, 24"x24"x1/16
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09/09/2015

Satisfaction in a landscape of having to settle

The product quality I am also very pleased with. The printing was clear and sharp. The mats themselves are of good stock and durable for my needs. In every other aspect of production connected to the game I made, I found myself having to make compromise after compromise, paired with extra cost after extra cost. CustomMousePad.com was quite the opposite. They were clear with their pricing, there were no hidden costs or fees or excuses for anything. Each time I received a package from them, it was like Christmas because I knew there was something wonderful waiting for me inside.


A
Adam O.
09/09/2015

I Love Custom Mouse Pads
They worked with my logo and made it look amazing on the mouse pads and they were delivered in about two weeks.

7.5?x8? Medium Fabric Mouse Pad
7.5?x8? Medium Fabric Mouse Pad
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09/09/2015

I Love Custom Mouse Pads

The mouse pads are made of high quality materials. My customers love them!


J
Jackie F.
09/08/2015

Great colors on mousepad
our graphic turned out excellent on the mouse pad. There were a lot of colors and details and they all reproduced really well.

Large Fabric & Rubber Mouse Pad RUSH 7.625"x9.25"x1/8"
Large Fabric & Rubber Mouse Pad RUSH 7.625"x9.25"x1/8"
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09/08/2015

Great colors on mousepad

our graphic turned out excellent on the mouse pad. There were a lot of colors and details and they all reproduced really well.


L
Lisa B.
09/03/2015

CustomMousePad with insert
Outstanding customer service and quality.

7.5"x8" Medium Window Lift Mouse Pad
7.5"x8" Medium Window Lift Mouse Pad
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09/03/2015

CustomMousePad with insert

Outstanding customer service and quality.


I
Isaac F.
09/02/2015

Great service, great product, great quality.
The customer service was fast and friendly, whether it was over the phone or through email the representatives I spoke with made the experience efficient and pleasant.

7.625"x9.25" Best Value Fabric Mouse Pad
7.625"x9.25" Best Value Fabric Mouse Pad
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09/02/2015

Excellent quality product. Exactly as advertised, our customers fight over them. One of my favorite promo items.


H
Haibei R.
09/01/2015

Great product! Will order again!

7.5?x8? Medium Fabric Mouse Pad
7.5?x8? Medium Fabric Mouse Pad
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09/01/2015

Great product! Will order again!


A
Anita R.
09/01/2015

Excellent purchase experience
Every step of my purchase was met with a friendly and helpful agent. Great customer experience.

7.25x8.5" Mouse Paper, Single Design
7.25x8.5" Mouse Paper, Single Design
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09/01/2015

Excellent purchase experience

Product is loved by our customers!


S
Samuel L.
08/31/2015

Mouse Pads
This is the second time we have used CustomMousePad.com, excellent turn around and great customer service

? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
? Most Popular ? 7.75"x9.25" Large Plastic Mouse Pad
Read more reviews about this product

08/31/2015

Mouse Pads

Excellent product, we use the pads in office areas and the harsh environment of weldshops, machine shops etc.


K
Kristine J.
08/28/2015

Representative was great to interact with. Quick to respond, and very helpful.
Representative was great to interact with. Quick to respond, and very helpful.

7.5?x8? Medium Promotional Calendar Mouse Pads
7.5?x8? Medium Promotional Calendar Mouse Pads
Read more reviews about this product

08/28/2015

Representative was great to interact with. Quick to respond, and very helpful.

Representative was great to interact with. Quick to respond, and very helpful.


R
Roger W.
08/27/2015

Excellent Service
Punctual and fast with the ordering and delivery processes.

7.5"x 8? Medium Plastic Promotional Mouse Pads
7.5"x 8? Medium Plastic Promotional Mouse Pads
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08/27/2015

Excellent Service

High quality. Really added "pop" to our users' desktops.


R
Robert R.
08/24/2015

Goldie was very quick to respond to our requests for information and was a breeze

14"x24"x1/8" Fabric Custom Playmats
14"x24"x1/8" Fabric Custom Playmats
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08/24/2015

Goldie was very quick to respond to our requests for information and was a breeze

Very pleased with the product. The only thing is the smell of them when they arrived... WHEW....


C
Carol M.
08/21/2015

Top Quality Service
I am very pleased with the customer service I receive from Custom Mouse Pad. They are very attentive and quick to provide status updates. I greatly appreciate their e-mail notifications they send informing me when to expect my order.

8? Round Fabric Mouse Pads
8? Round Fabric Mouse Pads
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08/21/2015

Top Quality Service

We have been purchasing mouse pads and drink coasters since 2011 to give-away at our trade shows we attend around the world. Very pleased with quality and price and supporting USA made products.


B
Ben J.
08/20/2015

Excellent Quality and Quick Delivery
My second order and both times the product has shipped quickly and arrived with the quality product I have come to expect from CustomMousePad.com. Very satisfied and highly recommend.

7.75"x9.25" Large Cloth Mouse Pad
7.75"x9.25" Large Cloth Mouse Pad
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08/20/2015

Excellent Quality and Quick Delivery

Great size mousepad for starters. Perfect thickness that feels like quality should. Crisp colors. Very durable.


A
Ann W.
08/19/2015

College Mousepads
The customer service was great! We had some information close to the clipping area, and were alerted to this before printing, so that we could fix it. Thanks for watching out for us!

7.625"x9.25" Best Value Fabric Mouse Pad
7.625"x9.25" Best Value Fabric Mouse Pad
Read more reviews about this product

08/19/2015

Product was as expected. The colors were accurate, images were crisp, very well done.


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