custommousepad.com Reviews

About this Company

Custom Mouse Pads and Mats, it’s not just our name, it’s what we do! Real people, real service and high quality products made right here in the USA with pricing that is always transparent and competitive. In 2002 Custom Mouse Pads was started with a mouse pad and a dream to provide customers the same great experience we would want as a consumer. Many years and thousands of clients later we are proud to have built up a level of award-winning service and exceptional quality that you simply can’t find anywhere else and all with the amazing prices that our customers have come to expect. We are able to achieve exceptional print and product quality by keeping up-to-date with new technologies and innovations because our customers deserve the best. This is how we have become a trusted manufacturer and supplier year after year of branded mouse pads, counter mats, playmats, and mugs. 

Exceptional, that’s what we strive for. 

Exceptional Products- We are frequently updating our materials to use the best, from our heavy duty natural rubber backing to our latex free foam, from our silky smooth fabric surface to our premium plastic, we’ll work to get you the right product for the right job. We also listen to our customers for new product ideas and unique uses. Finally we are a manufacturer, not a distributor (as with most of our competitors) and we make all of our products right here in the USA with three USA locations to better serve you.

Exceptional Art, Print Quality and Image Rendering- We work continually to incorporate new technologies to ensure exceptional art rendition. For our dye sublimation printed items we run a proprietary color profile providing superior, permanent vibrant, rich printing time after time. With our plastic printing we track advances in back printing and tree-free printing. With our free graphics assistance and preflight print review you can rest assured we’re working to give you optimal printing results. Plus our experienced graphics team will alert you if we suspect any issues. We offer free digital proofs, no purchase necessary.

Exceptional Service and Exceptionally Knowledgeable Staff. Customer satisfaction is of the utmost importance to us. Our mission is simple to provide customers the same great experience we would want as a consumer. We’ve been right here producing promotional mouse pads, counter mats and playmats since 2002. After that many years our staff has developed a robust understanding to match you with the best product to meet your needs that you just can’t get elsewhere.

Exceptional Wholesale Pricing. Cost, we know it’s not the only metric but there is always a question of price. We deal exclusively with bulk orders which allows us to keep costs low. Many competitors offer single and low run pricing and options which translates to their pricing to be significantly higher. Why not get exceptional products, printing and service all at a fraction of the cost.

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1,117 Verified Customer Reviews

1,117 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
1057
(94.6%)
4 Shopper Approved - Review Star
49
(4.4%)
3 Shopper Approved - Review Star
6
(0.5%)
2 Shopper Approved - Review Star
4
(0.4%)
1 Shopper Approved - Review Star
1
(0.1%)


5-star reviews
1,000+

5-star reviews

5 years collecting reviews

About this Company

Custom Mouse Pads and Mats, it’s not just our name, it’s what we do! Real people, real service and high quality products made right here in the USA with pricing that is always transparent and competitive. In 2002 Custom Mouse Pads was started with a mouse pad and a dream to provide customers the same great experience we would want as a consumer. Many years and thousands of clients later we are proud to have built up a level of award-winning service and exceptional quality that you simply can’t find anywhere else and all with the amazing prices that our customers have come to expect. We are able to achieve exceptional print and product quality by keeping up-to-date with new technologies and innovations because our customers deserve the best. This is how we have become a trusted manufacturer and supplier year after year of branded mouse pads, counter mats, playmats, and mugs. 

Exceptional, that’s what we strive for. 

Exceptional Products- We are frequently updating our materials to use the best, from our heavy duty natural rubber backing to our latex free foam, from our silky smooth fabric surface to our premium plastic, we’ll work to get you the right product for the right job. We also listen to our customers for new product ideas and unique uses. Finally we are a manufacturer, not a distributor (as with most of our competitors) and we make all of our products right here in the USA with three USA locations to better serve you.

Exceptional Art, Print Quality and Image Rendering- We work continually to incorporate new technologies to ensure exceptional art rendition. For our dye sublimation printed items we run a proprietary color profile providing superior, permanent vibrant, rich printing time after time. With our plastic printing we track advances in back printing and tree-free printing. With our free graphics assistance and preflight print review you can rest assured we’re working to give you optimal printing results. Plus our experienced graphics team will alert you if we suspect any issues. We offer free digital proofs, no purchase necessary.

Exceptional Service and Exceptionally Knowledgeable Staff. Customer satisfaction is of the utmost importance to us. Our mission is simple to provide customers the same great experience we would want as a consumer. We’ve been right here producing promotional mouse pads, counter mats and playmats since 2002. After that many years our staff has developed a robust understanding to match you with the best product to meet your needs that you just can’t get elsewhere.

Exceptional Wholesale Pricing. Cost, we know it’s not the only metric but there is always a question of price. We deal exclusively with bulk orders which allows us to keep costs low. Many competitors offer single and low run pricing and options which translates to their pricing to be significantly higher. Why not get exceptional products, printing and service all at a fraction of the cost.

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A
Anonymous Customer
02/07/2023 , Plovdiv

Perfect!

Company Response

Thank you for your review of CustomMousePad.com!


M
Mandi
02/07/2023 , TX

The service from the time I placed the order, to getting approval and then receiving our product was excellent! I highly recommend this company!

Company Response

Thanks for your great review Mandi, I'm so happy to hear that you are pleased with your recent order! We always strive to provide the very best for our clients from start to finish and I'm so happy we succeeded. Thank you for your business and we look forward to the opportunity to assist you with future projects!

The CustomMousePad.com Team

 


A
Atomic R.
02/07/2023 , NM

Great help with design, I do wish turn around time was faster

Company Response

I'm so happy to hear that you are pleased with your recent order, thank you for taking the time to provide positive feedback. I apologize for the long turnaround with your last order, I completely understand the frustration. The holidays are our busiest time of year and coupled with shipping and inventory issues we all struggle with now turn times we're indeed longer than we'd like. We really appreciate you patience and willingness to return year after year. We appreciate your business and look forward to the opportunity to assist you again. Have a fantastic rest of your day!

The CustomMousePad.com Team


M
Maddy-Roofing
01/12/2023 , MO

We go through CustomMousePad.com for the game mats we donate to our local high school's E-sports team and they turn out flawless every time! Plus the ladies working the office that email us regularly through the process make things particularly easy.


J
J W.
01/10/2023 , NC

Ordering was easy and arrived within the promised time.


D
Derek
01/10/2023 , WA

I had a great experience with these guys! I sent them custom artwork, and they communicated quickly and effectively, using their expertise to guide me on file prep for the best results. The finished product was fantastic, and our team loves using their new company branded mousepads! Great price and great service - why buy anywhere else? :D


D
Drew R.
01/09/2023 , MO

Product was executed expertly and timely. We have just completed a new project that will require the same professionalism and can't wait to upload.


P
Promenade G.
01/05/2023 , CA

Great, nothing to complain about. Will be ordering more in the future.


S
Shannon D.
01/04/2023 , WI

Great customer service. Questions answered quickly!


A
Alliance
01/04/2023

Thank you, Goldie, for being thorough and patient with us through many changes and redos. You were professional through the entire process, and we greatly appreciate all you did to ensure we were satisfied with the end product!


K
KattMNC
01/04/2023 , CA

Our first order, the process was smooth and Goldie provided excellent service. Then our second order was so quick and smoother than ever! It was the same design so it was easy to request more the same design. Thanks so much Custom Mouse Pad team! We will continue to reach out to you whenever we need more products.


G
Great P.
01/04/2023

We've been ordering the custom calendar mousepads for a few years now, and have been very satisfied with both product and service. The ordering process is simple, and your team is great to work with, both the art and the sales departments. Highly recommend!!


M
Matt
01/04/2023 , FL

Reorder was easy, fast, and quality was still good!


S
S P.
01/04/2023 , BC

we have ordered from them for years, they have always been great in both communication and pricing.


C
Caroline
01/04/2023 , TX

Excellent Customer Service! Every time I called or emailed, I received a quick response. After emailing our Logo and the basic information, they helped design and choose the right type of Mousepad to replace our existing one. Pricing and Payment Options were excellent! I would highly recommend CustomMousePad.com to anyone looking for Logo Imprinted products! They did an awesome job from beginning to end! Goldie was our representative and did an outstanding job communicating with me during the entire process. Thank you for the great service! We will definitely be a repeat customer every year!


A
Anonymous Customer
01/04/2023 , OH

Great service to get exactly what we wanted.


T
Therapatitos
01/04/2023 , TX

Customer service was great! We communicated electronically and I got exactly what I asked for.


T
Troy
01/04/2023 , MO

Excellent quality as always, very happy with every order I get!


A
ATMI P.
01/04/2023 , IL

Quick to respond and offered options


A
Anonymous Customer
01/04/2023 , NH

Custom Mousepad are the best in Customer Service. Professional, friendly, easy to work with. Excellent in follow up and delivery.


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