CustomLanyard.ca Reviews

4.7 Overall Satisfaction Rating

Based on 1,082 Ratings

5
824 (76.2%)
4
207 (19.1%)
3
39 (3.6%)
2
6 (0.6%)
1
6 (0.6%)
750+ 5 stars in a row

Customer Service

4.1 Average

5
(27)
4
(4)
3
(6)
2
(3)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

CustomLanyard.ca

C

cody
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy process! hoping for good quality back.
T

Tina S.
12/04/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

User friendly website!
K

Kayleigh T.
12/03/2020 , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Customer service is awesome! Appreciate the texting customer service thing.
CustomerService
5/5
J

Joel W.
11/30/2020 , BC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent from start to finish. Just what I ordered and the final product looked awesome
J

Jordan A.
11/17/2020 , MB

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

As they note, they sent a proof for approval before manufacturing the product. When recieved I did not approve the proof and requested changes. They manufactured the UNAPPROVED proof WITHOUT any of the requested changes. When confronted (immediately after receiving the manufacturing has beguin email) they said that they would not make the changes as the started making the product already and if I wanted the changes made it was to cost me $35.00 to make the changes (essentially the price of a whole new order) due to THEIR MISTAKE. I do not recommend this retailer, their customer service skills are atrocious. I am completely dissatisfied with their service, and product. They will not receive my business again nor would I recommend them to anyone else trying to provide clients with promotional merch.
CustomerService
1/5
A

Anonymous Customer
11/03/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Nice website layout, very user-friendly and appealing to the eye.
B

Brad H.
10/22/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

smooth and easy
S

Sarma G.
10/21/2020 , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use, many great options and expedient service for getting the proof, and then production & shipping. Like the quality of the product as well.
CustomerService
5/5
A

Anonymous Customer
10/02/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very easy to design
A

Andrea T.
08/31/2020 , ON

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I have ordered from CustomLanyard.ca before and was very pleased!
CustomerService
5/5
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