04/26/2023 , CA
Thank you for making such a great product. we will be back for more.
That is such heartwarming feedback, Mike. Thank you so much for the very kind words and for the 5-star rating. Looking forward to working with you again in the future!
03/30/2023 , TN
The entire process was super easy, and your artist did a fabulous job with the design - much better than I thought was possible.
Our coins arrived early, and were perfect. The recipients were thrilled.
Your team did a fantastic job and I am really grateful.
Hi, Paul. We're so glad to know that you were satisfied with your experience. And we appreciate the feedback and the 5-star rating. Thank you so much!
Excellent Customer Service! Love my Challenge Coins! I'll be ordering again soon.
We're so glad to hear you loved your coins, David. And thank you for the wonderful feedback! Let us know how we can improve our service to you the next time you order from us. Looking forward to working with you again soon!
I just got my coins delivered. Amazing. Great product - exactly what I wanted. I am very impressed!
Thank you very much for the amazing feedback and the 5-star rating, Chad! We're glad to know you were satisfied with your experience with us.
03/25/2023 , PA
Great products, very responsive staff, all adjustments were made per request for the exact product we were looking for!
We're very happy to hear you were satisfied with your experience with us, Anthony. All of us here at CustomChallengeCoins.net thanks you for the wonderful review and the 5-star rating. Looking forward to working with you again soon!
03/17/2023 , Texas
The initial order process is smooth, easy and effective. Unfortunately everything seems to fall off the rails after that.
I was told during the order/proof stage that production time is 3-5 weeks. It is now week 6 and the customer service people can't even tell me if the order has shipped yet. The response I got was "most likely". This response was from the third person that I chatted with by the way; the first person that I spoke with on 2/8 was helpful and gave me a delivery ETA of 2/14 (the coins have not arrived as of 2/15), the second person said they could not get an answer from their production team and would get back to me (they did not).
My coins did finally arrive a full week beyond the promised date range. The coins themselves were great but the shipping time is very slow and the communication is non-existent; unless you reach out and kick start process.
Donald, thank you for your feedback and opportunity to address your concerns.
You are correct our standard estimated production and delivery time is generally 4-5 weeks.
Your order was placed and should've had an estimated shipment / delivery date of 2/14/23. We show the order was shipped two days after that estimated shipment date on 2/16/23 and final delivery was made on 2/20/23.
We show our agents provided you the tracking information for your order shipment as soon as it was made available to us via email on 2/17.
We do apologize for any frustration regarding your shipment. Thank you and we are here for any other questions or concerns.
You guys are awesome!!! I felt honored to give these to my Atomic Cleanup brothers and sisters. Thank You for such an awesome job!
Thank you so much for the perfect rating, Muriel. It's been a pleasure working with you.
03/06/2023 , NH
Excellent Service! The whole project from start to finish was easy, no complaints at all! Awesome Job!
We're so happy to know you were satisfied with your experience, Anthony. Thank you so much for the warm feedback and the 5-star review!
First time customer and I was extremely pleased with the process and with how the coin turned out by just submitting a sketch we had put together. Great service, good response time on revisions. Just waiting to receive the coins to see how they compare to their proofs.
We really appreciate you for the wonderful initial feedback and the 5-star rating, Michael. We can't wait for you to receive your coins! Looking forward to speaking with you again soon!
02/01/2023 , Florida
Very helpful with design I'm hard to please
We are so glad you were happy with your experience with us, Joseph. Thank you so much for the feedback and the 5-star rating!
The entire process was awesome and can't wait to get product.
We hope you'll love the outcome, Jeremy. And thank you so much for the feedback and the 5-star rating!
01/09/2023 , IL
The process was seamless. I emailed a few times with changes and the reply was a lot FASTER than i expected. Shipping time was awesome. My staff loves them.
We're so happy to hear that, Philip. Thank you so much for the warm feedback and the 5-star rating! We're glad you're happy with your experience.
Smooth so far, final rating when specimen in hand.
We're happy to hear you were pleased with your experience with us, Daniel. We hope you'll love how the coins would turn out.
12/26/2022 , Mississippi
So far everything has been great
Thank you so much for the feedback and the 5-star rating, Karl! We appreciate this so much. Hope to work with you again in the future!
10/19/2022 , FL
Have not received the final product yet
Thanks for the 5 stars, Tanya! Hope you got your coins and loved them!
Efficient, speedy, and courteous responses.
Thank you for your feedback, Anne. We hope you were satisfied with your overall experience with Custom Challenge Coins! If there is anything we can help you with, we are only a call away. Have a great day!
Payment has been extremely difficult.
Thank you for your feedback, Brad. So that we can learn more about the specifics of your issue with our payment process, can you please contact us by phone or email so we can help? Thank you again, and we look forward to hearing from you.
Coins came in and looked great. Spot on. Price was great and customer service was very helpful.
Thank you for giving us a perfect star review! Great to know that you were happy with the overall experience. The team can't wait to work with you again soon!
Looking forward to receiving the coins. So far, an excellent and easy process all the way around.
Thank you for the 5-star rating, Phil! Great to know that you were happy with the overall experience. Hope you love the coins!
08/26/2022 , CA
Custom Challenge Coins did a phenomenal job with my order. From the design changes to delivery, everything was done professionally and to a very high standard. I WILL purchase from this company again and look forward to working with them in the future. Thank you!
Wonderful, wonderful review, Corey! We appreciate working with awesome people like you. We'll look forward to your next purchase!
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