Welcome to Custom Challenge Coins. Custom Challenge Coins is a USA based business that has been producing custom made metal coins for over a decade. We have produced all types of metal coins including military coins, police coins, fire department coins, corporate coins, masonic challenge coins, FBI coins, charity coins, and even wedding coins. Looking for a custom coin for your event or group? Then look no further than Custom Challenge Coins! We have a talented team of artists that have designed thousands of custom challenge coins. Not sure which challenge coin to choose from? No problem! We have an experience customer care team that will be with your every step of you custom challenge coin process.
Here at Custom Challenge Coin we pride ourself in our quality of work and customer service. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with your next custom challenge coin project.
Contact us today for your custom metal coin project! Fille out a quote form or call us at 1-877-514-8484
653 Verified Customer Reviews
653 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
Welcome to Custom Challenge Coins. Custom Challenge Coins is a USA based business that has been producing custom made metal coins for over a decade. We have produced all types of metal coins including military coins, police coins, fire department coins, corporate coins, masonic challenge coins, FBI coins, charity coins, and even wedding coins. Looking for a custom coin for your event or group? Then look no further than Custom Challenge Coins! We have a talented team of artists that have designed thousands of custom challenge coins. Not sure which challenge coin to choose from? No problem! We have an experience customer care team that will be with your every step of you custom challenge coin process.
Here at Custom Challenge Coin we pride ourself in our quality of work and customer service. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with your next custom challenge coin project.
Contact us today for your custom metal coin project! Fille out a quote form or call us at 1-877-514-8484
Video Reviews
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Nelson O.1 week ago
great service had a few issues pricing wise but moved passed it and as always great product
Company Response
Hi, Nelson. Thank you so much for the wonderful feedback. We will always work hard to improve our process.
2 weeks ago , CA
My designer Nicole far exceeded my expectations of my original coin design and created a product that is far superior than any other military coin I have had made in the past. This coin is Outstanding and all of my military buddies say it looks amazing!!! Thanks so very much Nicole, you are a true All-Star!!! MAJ Snyder
Company Response
Thank you so much for the wonderful feedback, MAJ. We are so happy to know that you and your Military buddies loved the coin. We'll let Nicole know how satisfied you were with her help.
Sidney O.3 weeks ago
The delivery hasn't arrived yet, but the customer service is great so far.
Company Response
We look forward to your thoughts about the coins once they arrive. And thank you so much for the beautiful initial feedback and rating, Sidney!
Deborah05/01/2023
Great quality products at fair pricing. Ordering process is sometimes redundant.
Company Response
Thank you for the kind words, Deborah! We'll certainly take note of your feedback and make sure our ordering process is much more refined for a better customer experience in the future.
04/26/2023 , CA
Thank you for making such a great product. we will be back for more.
Company Response
That is such heartwarming feedback, Mike. Thank you so much for the very kind words and for the 5-star rating. Looking forward to working with you again in the future!
Paul C.03/30/2023 , TN
The entire process was super easy, and your artist did a fabulous job with the design - much better than I thought was possible.
Our coins arrived early, and were perfect. The recipients were thrilled.
Your team did a fantastic job and I am really grateful.
Company Response
Hi, Paul. We're so glad to know that you were satisfied with your experience. And we appreciate the feedback and the 5-star rating. Thank you so much!
David03/29/2023
Excellent Customer Service! Love my Challenge Coins! I'll be ordering again soon.
Company Response
We're so glad to hear you loved your coins, David. And thank you for the wonderful feedback! Let us know how we can improve our service to you the next time you order from us. Looking forward to working with you again soon!
Chad A.03/28/2023
I just got my coins delivered. Amazing. Great product - exactly what I wanted. I am very impressed!
Company Response
Thank you very much for the amazing feedback and the 5-star rating, Chad! We're glad to know you were satisfied with your experience with us.
03/25/2023 , PA
Great products, very responsive staff, all adjustments were made per request for the exact product we were looking for!
Company Response
We're very happy to hear you were satisfied with your experience with us, Anthony. All of us here at CustomChallengeCoins.net thanks you for the wonderful review and the 5-star rating. Looking forward to working with you again soon!
Donald W.03/17/2023 , Texas
The initial order process is smooth, easy and effective. Unfortunately everything seems to fall off the rails after that.
I was told during the order/proof stage that production time is 3-5 weeks. It is now week 6 and the customer service people can't even tell me if the order has shipped yet. The response I got was "most likely". This response was from the third person that I chatted with by the way; the first person that I spoke with on 2/8 was helpful and gave me a delivery ETA of 2/14 (the coins have not arrived as of 2/15), the second person said they could not get an answer from their production team and would get back to me (they did not).
My coins did finally arrive a full week beyond the promised date range. The coins themselves were great but the shipping time is very slow and the communication is non-existent; unless you reach out and kick start process.
Company Response
Donald, thank you for your feedback and opportunity to address your concerns.
You are correct our standard estimated production and delivery time is generally 4-5 weeks.
Your order was placed and should've had an estimated shipment / delivery date of 2/14/23. We show the order was shipped two days after that estimated shipment date on 2/16/23 and final delivery was made on 2/20/23.
We show our agents provided you the tracking information for your order shipment as soon as it was made available to us via email on 2/17.
We do apologize for any frustration regarding your shipment. Thank you and we are here for any other questions or concerns.
Muriel M.03/16/2023
You guys are awesome!!! I felt honored to give these to my Atomic Cleanup brothers and sisters. Thank You for such an awesome job!
Company Response
Thank you so much for the perfect rating, Muriel. It's been a pleasure working with you.
Anthony S.03/06/2023 , NH
Excellent Service! The whole project from start to finish was easy, no complaints at all! Awesome Job!
Company Response
We're so happy to know you were satisfied with your experience, Anthony. Thank you so much for the warm feedback and the 5-star review!
Michael W.02/17/2023
First time customer and I was extremely pleased with the process and with how the coin turned out by just submitting a sketch we had put together. Great service, good response time on revisions. Just waiting to receive the coins to see how they compare to their proofs.
Company Response
We really appreciate you for the wonderful initial feedback and the 5-star rating, Michael. We can't wait for you to receive your coins! Looking forward to speaking with you again soon!
Joseph L.02/01/2023 , Florida
Very helpful with design I'm hard to please
Company Response
We are so glad you were happy with your experience with us, Joseph. Thank you so much for the feedback and the 5-star rating!
Jeremy W.01/18/2023
The entire process was awesome and can't wait to get product.
Company Response
We hope you'll love the outcome, Jeremy. And thank you so much for the feedback and the 5-star rating!
01/09/2023 , IL
The process was seamless. I emailed a few times with changes and the reply was a lot FASTER than i expected. Shipping time was awesome. My staff loves them.
Company Response
We're so happy to hear that, Philip. Thank you so much for the warm feedback and the 5-star rating! We're glad you're happy with your experience.
Daniel P.12/27/2022
Smooth so far, final rating when specimen in hand.
Company Response
We're happy to hear you were pleased with your experience with us, Daniel. We hope you'll love how the coins would turn out.
Karl V.12/26/2022 , Mississippi
So far everything has been great
Company Response
Thank you so much for the feedback and the 5-star rating, Karl! We appreciate this so much. Hope to work with you again in the future!
Tanya M.10/19/2022 , FL
Have not received the final product yet
Company Response
Thanks for the 5 stars, Tanya! Hope you got your coins and loved them!
Brad K.10/17/2022
Payment has been extremely difficult.
Company Response
Thank you for your feedback, Brad. So that we can learn more about the specifics of your issue with our payment process, can you please contact us by phone or email so we can help? Thank you again, and we look forward to hearing from you.
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