Welcome to Custom Challenge Coins. Custom Challenge Coins is a USA based business that has been producing custom made metal coins for over a decade. We have produced all types of metal coins including military coins, police coins, fire department coins, corporate coins, masonic challenge coins, FBI coins, charity coins, and even wedding coins. Looking for a custom coin for your event or group? Then look no further than Custom Challenge Coins! We have a talented team of artists that have designed thousands of custom challenge coins. Not sure which challenge coin to choose from? No problem! We have an experience customer care team that will be with your every step of you custom challenge coin process.
Here at Custom Challenge Coin we pride ourself in our quality of work and customer service. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with your next custom challenge coin project.
Contact us today for your custom metal coin project! Fille out a quote form or call us at 1-877-514-8484
685 Verified Customer Reviews
685 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
Welcome to Custom Challenge Coins. Custom Challenge Coins is a USA based business that has been producing custom made metal coins for over a decade. We have produced all types of metal coins including military coins, police coins, fire department coins, corporate coins, masonic challenge coins, FBI coins, charity coins, and even wedding coins. Looking for a custom coin for your event or group? Then look no further than Custom Challenge Coins! We have a talented team of artists that have designed thousands of custom challenge coins. Not sure which challenge coin to choose from? No problem! We have an experience customer care team that will be with your every step of you custom challenge coin process.
Here at Custom Challenge Coin we pride ourself in our quality of work and customer service. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with your next custom challenge coin project.
Contact us today for your custom metal coin project! Fille out a quote form or call us at 1-877-514-8484
Video Reviews
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CaleToday
Quick response to make sure any and all questions were answered.
Company Response
Thanks for the awesome feedback, Cale! We appreciate it so much.
Today , TN
AMAZING Coins! The artwork is just beautiful. When I and a co-sponsor decided to do challenge coins for our middle school Flag Detail team, we researched several coins making companies. As a retired active duty service member, I know the value of a quality challenge coin and Custom Challenge Coins was exceptional throughout the entire ordering process. I would definitely recommend them and I know we will be using them for future challenge coin orders.
Company Response
Hi, Mike! Thank you so much for the wonderful feedback! We are so glad to know that you were satisfied with your experience with us. And it's been our pleasure working with you! We're looking forward to working with you again someday!
James C.1 day ago
Great design. Very helpful and responsive staff. I got designs from 3 different companies and the others were not close to the quality. Thank you.
Company Response
Hi, James! Thank you so much for the wonderful feedback and the perfect star rating. We appreciate it so much!
Michelle M.4 days ago
The start to finish process was tedious. The changes were not always completed the way I had requested, so the process would have to begin again. It would have been much easier to have a verbal conversation with the artist regarding the changes to avoid confusion. The invoicing process was also confusing and the invoice amounts changed and when I asked for clarification and was told a CS would call me back.....still waiting. I ended up paying the invoices as the $40 additional charges cost me more in time and effort than it is worth.
Company Response
Thank you for your feedback. We are sorry that it seems you are a bit frustrated with the order process. We are always here Monday - Friday 8 am - 6 pm CST via phone, live chat, or email, and will be happy to answer any questions you may have. We show your order for the 7 coin designs was completed today and has been submitted to our production team to begin production. Again we welcome you to contact us if you have any questions. Thank you and take care.
Joe6 days ago
Very quick process so far. Communication has been excellent so far. Artist got it perfect first attempt. Outstanding
Company Response
Thank you so much for the perfect-star rating, Joe. Looking forward to working with you again in the future!
1 week ago , WA
I had never placed such an order, but the Customer Service team was phenomenal to work with and quick to respond to all of my questions. The finished product is exactly what we wanted and looks beautiful.
Company Response
Hi! Thank you so much for the very warm feedback. We appreciate everything you said, not to mention the 5-star rating you left. We look forward to working with you again in the future.
Dr. G.1 week ago
This turned out to be far easier than I anticipated. Now I know why the university uses your company for such things.
Company Response
Hi, Dr. Glyn! Thank you so much for the wonderful feedback. It was such a pleasure working with you. Hope you'll love your coins when they arrive.
Sharon D.1 week ago
I do not have any negativity. My experience has been great.
Dr. Downey
Company Response
Hi, Dr. Downey! Thank you so much for the kind words and the 5-star rating. We appreciate this so much.
Crystal B.2 weeks ago
This this too complicated for me. I’ve spent 4 days trying to figure out what I wanted. The design team did great. Pricing team and when I went to order. Not so much.
Company Response
We have received your survey feedback and wanted to reach out to you. We sincerely apologize for any confusion or frustration with moving forward with your order.
We sent you an email with a Order Request button yesterday that will take you to the form where you can enter in all the data needed for us to generate the final invoice price and proof so you can complete your order.
However, we are always standing by via phone or live chat Monday - Friday 8am - 6pm CST to assist you with whatever questions you may have or assist you in taking the info needed to move forward.
So please let us know how we can help and we will be happy to assist.
We will also reach out to you via email. Thank You for your feedback and time.
Shawn W.2 weeks ago
Great experience...quick responses.
Company Response
Hi, Shawn! Thank you for the warm feedback and the perfect rating!
GLENN M.3 weeks ago
Absolutely love the design of our coins! They arrived quicker than I expected. Overall, very pleased with the entire process.
Company Response
We're glad you're happy with your experience with us, Glenn. And thank you for the wonderful feedback. Looking forward to working with you again!
Kevin3 weeks ago
Great artistry, easy ordering and simple reorder!
Company Response
Thanks for the positive feedback, Kevin! Looking forward to working with you again in the future!
Mark P.4 weeks ago
Great so far cant wait to see the real thing
Company Response
Looking forward to you getting the coins soon, Mark! Thank you for the wonderful feedback and the perfect rating.
10/09/2023 , IA
I started this process with an idea and a couple pieces of artwork to impress on a coin. The designers were very responsive in collaborating on changes to perfect the layout on the coins. I think three or four changes were made and most responses were within a couple hours at most. Extremely responsive on the design change requests! When I placed the order I was given an expected ship date which was acceptable. I was VERY surprised when the coins arrived a full week in advance of the expected ship date! The quality is unbelievable and packaging is perfect. I cannot stress enough how much value these have - the price was very good for the quality of the product we ordered. And the finished product was PERFECT. Absolutely beautiful work!
Company Response
Hey, Aaron. First of all, thank you so much for the wonderful feedback and for the perfect star rating! We appreciate you so much for sharing your experience with us, and for the detailed review. All of us at CustomChallengeCoins are so happy to know that you were satisfied with your experience with us. We look forward to working with you again in the future!
Val P.10/03/2023
You guys make it super easy to order! Very happy.
Company Response
Thank you for the wonderful feedback, Val!
09/27/2023 , NJ
Amazing customer service and the product was great!! Loved it!! Thank you!
Company Response
We're so happy to know you loved your experience with us and how the product turned out. Thank you so much for the wonderful feedback, VariousOrchids!
Audra P.09/21/2023
Your company is very helpful when talking in person.
Company Response
Hi, Audra! Thank you so much for the kind words! We'll do our best to make sure we improve in providing you a better experience.
Charles G.09/20/2023 , California
no comment
Company Response
Thank you for the perfect-star rating, Charles!
Larry R.09/20/2023
so impressed with the quick responses from the revision team
Company Response
Hi, Larry! We're glad you were satisfied with our service. Thank you so much for the wonderful feedback and the perfect star rating!
Randy S.09/13/2023
The team at custom challenge coins has been great at helping me pick out what to do for my moms event! Thank you for everything so far. Mom is going to love them!
Company Response
Hi, Randy. Thank you for the wonderful feedback and the perfect-star ratings! Looking forward to working with you again soon!
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