cuckoopalace.com Reviews

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3,138 Verified Customer Reviews

3,138 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
2927
(93.3%)
4 Shopper Approved - Review Star
166
(5.3%)
3 Shopper Approved - Review Star
24
(0.8%)
2 Shopper Approved - Review Star
10
(0.3%)
1 Shopper Approved - Review Star
11
(0.4%)

Would Recommend
4.9
5 Shopper Approved - Review Star
2960
4 Shopper Approved - Review Star
134
3 Shopper Approved - Review Star
19
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
18
Delivery Time
4.9
5 Shopper Approved - Review Star
2935
4 Shopper Approved - Review Star
140
3 Shopper Approved - Review Star
40
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
14
Would Buy Again
4.9
5 Shopper Approved - Review Star
2941
4 Shopper Approved - Review Star
137
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
30
Product Satisfaction
4.9
5 Shopper Approved - Review Star
2842
4 Shopper Approved - Review Star
221
3 Shopper Approved - Review Star
46
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
22
Price Satisfaction
4.7
5 Shopper Approved - Review Star
2434
4 Shopper Approved - Review Star
556
3 Shopper Approved - Review Star
118
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
17
Customer Service
4.7
5 Shopper Approved - Review Star
298
4 Shopper Approved - Review Star
36
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
2,500+

5-star reviews

11 years collecting reviews
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G
Gloria
Today , PA

I'm very happy with this cuckoo clock. It's the third one I bought from Cuckoo Palace. It was packed very securely. The clock is beautiful and keeps excellent time.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Just/Russ
3 days ago , WI

Very satisfied overall. A small but quality item priced very reasonable. The cuckoo bird itself is unique and the music pleasantly different. My opinion, I recommend this version to anyone interested in cuckoo clock.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Sur
1 week ago , RI

The site was very easy to order from. Delivery was on time and the product is absolutely beautiful. I bought this as a Christmas present for my husband and I can't wait until he opens it.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Joyfully S.
2 weeks ago , AZ

I was amazed with the quality of the clock and so joyfully surprised on how fast I received my order. It took 8 days to get to me from Germany to Arizona. I will definitely be ordering again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Chalet Q.
2 weeks ago

We purchased our Cuckoo and couldn't be more pleased with this clock. It arrived in just one week, and is everything advertised and more.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

M
Mathew
2 weeks ago , Berkshire

Very beautiful clock. I did not get how small the dial is from the pictures. It is a bit difficult to read the time from some angles because of the ornaments in front. but I am keeping the clock because if looks very nice .

Would Recommend
4/5
Would Buy Again
3/5
Product Satisfaction
4/5
Price
3/5
Delivery
4/5

D
Dan F.
2 weeks ago , MI

I love the cuckoo clock, the quality is amazing and I am so glad I chose this particular model with the extra weights.

The packaging was great and the delivery was a lot quicker to the US than I thought it would be.

Brilliant service and thank you again

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Deborah S.
3 weeks ago , OH

Great thing .

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

W
WeNeedAnIndependentWales
3 weeks ago , Gwyneed

Outstanding value for money and quality product! And if it would not be for the @&*$% Brexit, I would have ordered a higher value item but because of the @&*$% Brexit we are now limited due to custom complications.
Vielen Dank auch an den Hersteller der Uhr!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Peter N.
3 weeks ago

Absolutely superb customer information about the shipment and how to get going with the product. Best in class!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
ronnie S.
4 weeks ago , Northern Ireland

very good service would purchase again from them very happy with my cuckoo clock

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

B
Beautiful C.
11/01/2023 , AR

Shipping was fast and the clock is beautiful!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anna P.
10/30/2023 , London

The clock is absolutely superb, its authenticity and handmade uniqueness shine through. The delivery times were reasonable for an internal delivery. Should I ever decide to buy another cuckoo clock, Cuckoopalace is the only place to go.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
Lorrie
10/26/2023 , GA

I love my cuckoo clock! I have waited for one for a long time, shipping was delayed a little bit, but not bad just a few days! I would highly recommend!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Gary K.
10/24/2023 , PA

This is the fourth cuckoo clock I have gotten from cuckoo Palace and every time delivery was very quick and the clocks arrived in perfect condition.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Roger J.
10/23/2023 , NC

This is the first time I have ordered from here. I'm very impressed with the quality of my product and the shipping of my clock. The amount of time it took from when I ordered it until I received it was less than two weeks. That to me is impressive in itself. Anyone who is interested in purchasing a clock from here I would highly recommend checking them out. I am definitely looking forward to ordering from here again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Anonymous Customer
10/23/2023

Good

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

J
Jeff
10/20/2023 , Murcia

Excellent product, service and value. Definitely recommend.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Carlos S.
10/17/2023 , Lisbon

I don't have the watch working yet, but I'm confident I'll enjoy it a lot. You were very professional and available throughout the entire process.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

J
Jason
10/16/2023 , FL

I trust this message finds you in good spirits. I am compelled to express my concern regarding a recent order. Regrettably, the clock I purchased arrived in a less-than-satisfactory state, with multiple damages that are hard to overlook.

Upon inspection, it's clear that the roof is precariously attached, revealing what seems to be tack nails that were mishandled or misapplied during the assembly process. This has resulted in the roof not anchoring securely to the clock's main body. Furthermore, the back left joint, a critical point for the clock's structural integrity, is visibly damaged, rendering the side panel loosely attached to the clock's rear.

It's disheartening to report that the overall craftsmanship, especially considering the wood housing, does not reflect the quality one would expect from an item valued at over $600.00. Given the premium price and the current condition of the clock, it appears I paid more for aggressively targeted internet marketing algorithms than the quality of the clock I was promised.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
2/5
Price
1/5
Customer Service
3/5
Delivery
3/5

Company Response

We are sorry that you are dissatisfied with the quality of the clock. We take such feedback very seriously. We have already offered to exchange or refund the clock after you contacted us (before this review was written). 


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