CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

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1,710 Verified Customer Reviews

1,710 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1371
(80.2%)
4 Shopper Approved - Review Star
241
(14.1%)
3 Shopper Approved - Review Star
79
(4.6%)
2 Shopper Approved - Review Star
11
(0.6%)
1 Shopper Approved - Review Star
8
(0.5%)

Customer Service
4.4
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

8 years collecting reviews

About this Company

CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

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T
Travis B.
06/23/2017 , OR

CTL has been great to work with for the past 3 years we've been using Chromebooks at our school! They are responsive, helpful and always have great suggestions to help us solve our problems.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Customer Service
5/5

Company Response

Thank you for your great comments and recommendation Travis, It is good to know our sales and service teams are doing so well. Please feel free to contact us any time.

M
M. M.
06/23/2017 , CA

I have been dealing/working with technology in one capacity or another from hardware/software repair/support for almost 40 years; as with any product, cost, ease of deployment, to cost are all factors. For me, the CTL Chromebook(s) have been well rounded in build, and price point options.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5

Company Response

Thank you so much for such a well qualified reference and a great review. We greatly appreciate it and look forward to working with you any time!

R
Ronald E.
06/23/2017 , NY

I have two chrome books of yours now, in fact using one right now .. Very happy with product/service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Thank you Ronald for taking the time to let us know how we are doing and that your satisfaction is a 5!

E
Ed
06/23/2017 , CA

We LOVE CTL. Thank you for everything. As a school district we often work with large vendors with little customer service. CTL strikes the right balance of selection, price, and customer service that goes above and beyond regularly. Thank you!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

We LOVE customers like you too, Ed! Thank you so much for the awesome marks. We are very happy to hear we exceed your expectations in both products and service. Please let us know when we can help out again.

M
Michael
06/23/2017 , FL

Good solutions, good price, good fullfillment.
It's all good, son!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Glad to hear it, Michael. Thank you so much for your kind words. You might have a new slogan for us there.

F
Frank D.
06/23/2017 , OR

At Centennial we love CTL. No other vendor provides us with the personal care, responsiveness, and pricing that CTL does. Our rep Jasmine is a rock star! Erik and his team are always ready to make things happen for us and we so appreciate that willingness and flexibility. As the IT Director here I am always recommending CTL to my colleagues in other school districts. CTL gets 5-stars from Centennial.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

We love Centennial SD too, Ed. We greatly appreciate the AWESOME review. Thank you for taking the time to let us know how well Jasmine and Erik as well as our entire staff is doing. It is a pleasure to work with you.

S
sfulmer
06/23/2017 , OR

Friendly, professional, helpful & kind.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Great comments, thank you. We are always here to help in any way we can.

G
Gil A.
06/23/2017 , OR

I do not use the website for ordering. My support rep, Friedrich, responds in a timely manner with clear info and strives to met our needs. The support site has been effective and efficient. And, I can always call in with questions. Great service, price and product!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

Company Response

Thank you for calling out Friedrich for his good work and professional response. We also appreciate the comments on the support site. We work hard to make it functional and helpful and it is good to know it is working well for you. 

A
A+ M.
06/23/2017 , NY

Very happy with CTL's products, service, delivery and price.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Thank you for taking the time to let us know how we are doing. We hope you enjoy our products and look forward to serving you in the future. Thank you for following up and letting us know your satisfaction is a 5!

B
bderuiter
06/23/2017 , CA

I love working with CTL. The customer service is great and the service department handles repairs quickly. The only thing I would improve is the online shopping. Although I am able to find what I need sometimes when searching I get too many products that are unrelated to my search. It would be great to be able to do a search and filter by a specific Chromebook Model. I also would like to be able to purchase items that are on back order or at least be able to check a box that will notify me when the items are in.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5

Company Response

Thank you for taking the time to give us a great review. We are pleased our service staff exceeds your expectations. We also really appreciate a customer who help us with suggestions to improve. We are continually updating our store site and hope you will find it better in the future. 

T
TK
06/23/2017

While I like the Chromebook, it has become clear that I should have tried one of the model 6 Chromebooks. The fold-back keyboard is awkward to use with the keys "on the back" of the tablet screen and I really need the rotating camera. That is not your fault, though. If I had it to do over again, now, I would choose the Chromebook NL61T, instead of the J5x.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5

Company Response

TK, while it is not good to hear you found one aspect of the J5x awkward, we greatly appreciate your pointing out some of the advantages of another CTL Chromebook, the NL61T. Thank you also for the high marks in the review, and taking your valuable time to make comments. We look forward to hearing from you again.

A
Aimee
06/22/2017 , OR

I love my CTL Chromebook!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Customer Service
4/5

Company Response

Thanks Aimee! We're glad you  love your CTL Chromebook!


M
Mark
06/20/2017 , OR

Great products and great services!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Thank you Mark for taking the time to let us know how we are doing. We look forward to serving you in the future. Thank you especially for following up and letting us know your satisfaction is a 5!

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