CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

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1,710 Verified Customer Reviews

1,710 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1371
(80.2%)
4 Shopper Approved - Review Star
241
(14.1%)
3 Shopper Approved - Review Star
79
(4.6%)
2 Shopper Approved - Review Star
11
(0.6%)
1 Shopper Approved - Review Star
8
(0.5%)

Customer Service
4.4
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

8 years collecting reviews

About this Company

CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

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Shopper Approved - Verified Customer Marie F.
09/09/2018

X

Would Recommend
1/5
Would Buy Again
1/5

Company Response

Marie, it appears you were unhappy with your CTL store experience. We would like to know more so we can look into improving things for you. Thank you.

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Shopper Approved - Verified Customer Carey F.
09/09/2018

Everything worked this time but previously it would not allow me to add the 8 GB RAM option.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Carey, we are glad our sales team was able to assist on completing your order. We are always here to help out. Thank you for your review and thank you for shopping CTL.

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Shopper Approved - Verified Customer Richard T.
09/07/2018

Other than the issue of not being able to get the device I needed the first time I came on line to shop due to issues with your website and the item being out of stock, there were no other problems with your website or company.

Unless I have to buy another one of these next year, I should not need your services again. We use Dell for all of our company computing needs.

Would Recommend
3/5
Would Buy Again
2/5

Company Response

We apologize some of the store's 'add-on optional items' function was not working while you were shopping, Richard. We experienced an error on our website shortly before you accessed the store which made some optional items, such as additional warranty, unavailable. This has since been fixed, and we do appreciate you alerting us to the issue. We are pleased to hear our support team was able to resolve the matter and get your order placed. Regarding the unavailability of the NL7T Chromebook, this item has been in extreme demand this summer, and we are experiencing a temporary shortage. Shipments will arrive very soon. We do apologize for the wait. Please let us know if there is anything else we can do for you. Thank you for shopping CTL!

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Shopper Approved - Verified Customer Caitlin B.
09/02/2018

verifying credit card took too many tries.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Caitlin. Thank you for the high marks and your recommendation. Thank you for notifying us about the credit card issue. We will look into it.

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Shopper Approved - Verified Customer Frank L.
08/30/2018

I have been pleased with the product, but the site can be frustratingly buggy. Trying to add supplemental items to the cart from the product page simply wasn't possible. Would be great if things could be cleaned up in the user experience!

Would Recommend
2/5
Would Buy Again
4/5

Company Response

Frank, thank you for taking the time to review our store. We are always looking for ways to improve.  Our support team sent an email to you for additional information.  We appreciate your help in this matter as we want visiting our store to be a great experience for everyone.

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Shopper Approved - Verified Customer Chris
08/30/2018

Was able to get help questions answered through the chat function.

Would Recommend
4/5
Would Buy Again
3/5

Company Response

Chris, thanks for the review. We are pleased you found our online chat helpful. We appreciate your business!

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Shopper Approved - Verified Customer Chris
08/29/2018

I really liked how there was somebody on the online chat session to talk to me about the products

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5

Company Response

Chris, thank you for your review. We would especially like to thank you for the praise for our customer service and sales team. We are pleased you found the chat so helpful. Thank you for shopping CTL!

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Shopper Approved - Verified Customer Jane O.
08/29/2018 , MD

I cannot understand why St. Peter and Paul didn't get a large discount. We are ordering over 300 Chromebooks from you.We have only received a $23 discount a(10%) and we still pay for shipping. It is surprising that we received such a small discount. Ludicrous.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5

Company Response

Jane, thank you for your order. We always strive to give our education customers the best price. We do appreciate your business and are proud to supply Chromebooks for Sts. Peter and Paul.

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Shopper Approved - Verified Customer Elisabeth J.
08/26/2018

Easy search and purchase. I especially appreciated the integrations with Google and Amazon.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Elisabeth, we are pleased you found our site easy to search and purchase from. Thank you for taking the time to let us know and thank you for choosing CTL.

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Shopper Approved - Verified Customer c. H.
08/21/2018

easy and fast

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you for taking the time to review our store. We are pleased you fund it easy and fast! Please feel free to tell us more after you receive your order.

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Shopper Approved - Verified Customer ERASMO U.
08/20/2018

SIMPLE AND EASY

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you, Erasmo. It is always great to hear our customers fund our store simple and easy t use. We appreciate your review and especially appreciate you choosing CTL!

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Shopper Approved - Verified Customer Jill V.
08/18/2018

CLT was great to work with. Their customer service is great! Prices too!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Company Response

Thanks for the high marks and the kind words fr our Customer Service team, Jill. We appreciate it and look forward to serving you in the future. Thanks for shopping CTL!

D
Shopper Approved - Verified Customer Dave K.
08/17/2018

Very easy to use. Thank you.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Thank you for the kind words on the ease of use of our store, Dave. We do appreciate this and the great review scores. Thanks for shopping CTL!

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Shopper Approved - Verified Customer Liv A.
08/15/2018

almost 18 dollar shipping??

Would Recommend
1/5
Would Buy Again
1/5

Company Response

Liv, thank you for taking the time to give us your review. We do our best to keep costs down, but unfortunately UPS charges continue to rise and we must pass them along, but with no additional fees or handling charges. We do appreciate your order and promise to get the item to you as soon as possible. 

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Shopper Approved - Verified Customer Kay
08/13/2018 , NJ

Thank you for making this easy! Product arrived wonderfully packaged in bubble wrap preventing any possible damage.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5

Company Response

Thanks for the high marks, Kay. We are happy to hear you found it so easy to shop at CTL and are happy with your order!

K
Shopper Approved - Verified Customer Keith P.
08/13/2018

Expensive shipping even for the slowest option...

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Keith, thank you for the high marks in your review. Regarding our shipping rates, our system sends the package information to UPS who calculates the rates and sends it to us. (CTL adds nothing to this cost).  We hope you love your CTL products and look forward to hearing from you again in the future.

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Shopper Approved - Verified Customer Anne C.
08/11/2018

Shipping should either be way more affordable or free. I'm a single mother and this purchase is a huge hit (while required for school on top of the experience).

Would Recommend
1/5
Would Buy Again
1/5

Company Response

Thank you for taking the time to review your purchase. We do appreciate that and your order. While we do not offer 'free' shipping on items, we do offer the most competitive price on the Chromebook NL7. To help keep our low prices we have a separate shipping charge, but with no additional fees or handling charges. We know others like to roll the freight charge into the purchase price, but at CTL we prefer to itemize this fee to show you exactly what you are paying for. We do hope your child enjoys their Chromebook and we promise to offer you the best in after sale support. Thanks for choosing CTL!

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Shopper Approved - Verified Customer Ainhoa E.
08/07/2018

No comments

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Ainhoa, thanks for the high marks and for taking the time to give us your review. We appreciate this and appreciate you choosing CTL!

E
Shopper Approved - Verified Customer Ed W.
08/06/2018 , OR

great site

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5

Company Response

Thank you for all the high marks, Ed. We appreciate your business and look  forward to helping you again in the future. We are pleased to hear you would recommend CTL and buy again. Thank you!

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Shopper Approved - Verified Customer JOSEPH R.
08/06/2018

QUALITY OPERATION!-LOVE OREGON & ITS RESIDENTS!

Would Recommend
5/5
Would Buy Again
5/5

Company Response

We love you too, Joseph! Thank you for the kind words, and especially for shopping CTL. We appreciate it and look forward to being able to serve you again in the future.

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