CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

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1,715 Verified Customer Reviews

1,715 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1376
(80.2%)
4 Shopper Approved - Review Star
241
(14.1%)
3 Shopper Approved - Review Star
79
(4.6%)
2 Shopper Approved - Review Star
11
(0.6%)
1 Shopper Approved - Review Star
8
(0.5%)

Customer Service
4.4
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

8 years collecting reviews

About this Company

CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

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Shopper Approved - Verified Customer Anonymous Customer
11/28/2023

Daren was a great help - he answered all of my purchase-related and technical questions.

Company Response

We are thrilled to hear that Daren was able to provide you with great support! We will pass this feedback on to him. 

We hope you enjoy your Chromebox! 

Let us know if you need anything else in the future! 


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Shopper Approved - Verified Customer PAUL S.
11/27/2023

Good

Company Response

Paul, 

Thank you for your positive review! It's always encouraging to receive feedback from our customers, and we appreciate you for taking the time to share your thoughts.  


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Shopper Approved - Verified Customer Ryan A.
11/22/2023

Very easy experience. No jumping through hoops and the chromebook was ready to ship!

Company Response

Thank you for taking the time to review CTL, Ryan! We are so glad to hear you had a positive experience with us. Our goal is to make sure our customers have an easy experience when purchasing our products - so we are so glad that was your experience. We look forward to continuing to serve you in the future!


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Shopper Approved - Verified Customer Janet M.
11/17/2023

Taya Wyatt was very helpful with my purchase. Thanks so much!

Company Response

Janet, We’ll make sure to pass along your appreciation and compliments to Taya Wyatt, for providing you with exceptional customer service during your visit to CTL's site. It's customers like you that help our staff stay motivated and we could not be more grateful for that. 

We hope we can have the opportunity to serve you again soon! Thank you for giving us a chance to do business with you.


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Shopper Approved - Verified Customer Janet M.
11/16/2023

Fast and easy! Bought this for my granddaughter for Christmas.

Company Response

Thank you for choosing CTL Chromebook PX11E as a gift for your granddaughter, Janet! We appreciate your 5-star rating and feedback. 

It makes us proud to know that customers trust our products when introducing their young ones to technology. We are continuously working hard to make sure that we deliver quality products with easy setup and use in mind, so it brings us joy to hear you had a good experience with it. 

Thank you again for taking the time to review our product! We look forward to seeing what your granddaughter will create with her new device.


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Shopper Approved - Verified Customer Germaine C.
11/14/2023

Great experience

Company Response

Thank you, Germaine, for your review of Parts for Chromebooks! We are so glad to hear that you had a great experience with us. Customer service is key to our business and we strive to provide top-notch assistance and helpful solutions. We take pride in the products we carry and value the feedback from all of our customers. 

We thank you again for your five-star rating! We hope we can keep providing you with the parts for Chromebooks that meet your needs, now and in the future.


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Shopper Approved - Verified Customer Dyan C.
11/06/2023 , CA

Great customer service!

Customer Service
5/5

Company Response

Hello Dylan, 

We take great pride in the customer service we provide and are delighted that you appreciated it. 

It was a pleasure working with you and thank you again for your support!

11.6 LCD Panel Display Replacement for CTL NL6/61, J2/J4/J41,NL7/71, VX11
11.6 LCD Panel Display Replacement for CTL NL6/61, J2/J4/J41,NL7/71, VX11
Read more reviews about this product

11/06/2023

Great customer service per usual.


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Shopper Approved - Verified Customer Steve W.
11/06/2023

Easy to navigate and place an order.

Company Response

Thank you so much for your positive review of our Chromebook NL7C1T, Steve. We are pleased that the website was easy to navigate and that you had no trouble placing your order! 

Thank you again for choosing CTL! 


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Shopper Approved - Verified Customer Jeannie M.
11/02/2023

ORDERED ONLINE

Company Response

Thank you for your order Jeannie Mynatt! We are so pleased to learn that you enjoyed our online ordering experience. 

Enjoy your Purchase!


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Shopper Approved - Verified Customer Guy M.
10/16/2023

Great product at a really good price!

Company Response

Thank you, Guy, for taking the time to review our Bluetooth Keyboard. We are so pleased that you had a great experience - from price to product!


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Shopper Approved - Verified Customer Frazier S.
10/06/2023

Quick and efficient ordering process.

Company Response

Hi Frazier, thank you for leaving a 5-star review and taking the time to share your experience! We are delighted to hear that you had a quick and efficient ordering process with us. 


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Shopper Approved - Verified Customer Evan H.
10/04/2023

God told me to shop here.

Company Response

Thank you, Evan, for the stellar review!  

We are glad to hear you found CTL to have such divine approval. We thank you for sharing your positive experience and we look forward to servicing your next purchase.


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Shopper Approved - Verified Customer Chad
10/02/2023

Keep up the good work

Company Response

Hey Chad, 

We strive to create top-notch products with features that enrich user experiences, and we're thrilled that you think we're on the right track.

Thanks again for being part of our community - it's very much appreciated!

-- Your friends at CTL 


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Shopper Approved - Verified Customer Steve S.
09/21/2023

I found the product that I was looking for. Wesley's support was excellent!

Company Response

We are so pleased that Wesley could help you find exactly what you were looking for.

I will pass this review on to him! 

Battery Pack for CTL J5 (HR-116C/Edugear CMT)-
Battery Pack for CTL J5 (HR-116C/Edugear CMT)-
Read more reviews about this product

09/22/2023

Excellent replacement battery pack for our laptops

Great product and awesome service! We're in Canada, so the shipping cost was a bit on the high side, but still, well worth it!


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Shopper Approved - Verified Customer Robert P.
09/20/2023

Love working with the team at CTL. They are excellent at hearing what I need and finding solutions that check all the boxes.

Company Response

Thank you for your 5-star review, Robert! We are so pleased to hear that you had a positive experience with the CTL team. As our customer, it is important to us that we listen to and understand your needs in order to find solutions that work best for you. 
We are grateful for your loyalty and look forward to continuing to serve you with excellent products like the PX11E and CBx3.

Please don't hesitate to reach out anytime in the future if there is anything else we can do for you!


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Shopper Approved - Verified Customer Christy
09/20/2023

Quick responses

Company Response

Christy, thank you for taking the time to give us a review. 

We hope you find your new NL72 Chromebook as quick as our support team! 


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Shopper Approved - Verified Customer Anonymous Customer
09/18/2023

Chat was not super helpful. Just had simple questions.

Company Response

Thank you for taking the time to share your experience with us Tony. We apologize if our chat service was not helpful. Our goal is to serve our customers with the best support in a timely manner. 

We would love to know more about your issue so we can address it and make sure it doesn't happen to other customers. Please don't hesitate to send us an email at [email protected] or [email protected]. Additionally, your Account Sales Rep. can be a great source of contact for your questions if we aren't able to get back to you soon enough.

Thank you again for your feedback. 

--CTL Customer Success Team 


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Shopper Approved - Verified Customer Sammy
09/14/2023

Quick service. Good Tech support on any question. Good suggestions for questions that do not have direct answers.

Company Response

Thank you for taking the time to review your experience with us, Sammy! 
We're so pleased to hear that our tech support was helpful and quick to respond! I'll make sure to pass this on to them! 


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Shopper Approved - Verified Customer Tom W.
09/13/2023

Easy to order

Company Response

Thank you for your review, Tom!
We appreciate your support! We are happy to provide St. John the Beloved's Students and Parents with CTL Chromebooks.
Please let me know if I can support you with any additional needs 
-Taya


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Shopper Approved - Verified Customer Michael L.
09/09/2023

Thank you


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