CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net.
1,710 Verified Customer Reviews
1,710 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net.
12/30/2023
I don't often discuss my laptop satisfaction among colleagues - but CRP is one of the few places where we actually do.
Company Response
Thank you for sharing your positive experience with us, Nick! It's always gratifying to hear from satisfied customers like yourself. We take great pride in providing top-quality products and services and we are thrilled that you share your experience amongst your colleagues. We truly appreciate your support and look forward to serving you again in the future!
12/25/2023 , New York
Not bad
Company Response
Thank you for your review, Jack! We appreciate you taking the time to provide valuable insight into your experience with us! We hope you enjoy the CTL TX1/ Acer Tab 10.
Please don't hesitate to contact our team if you have any other questions or concerns - we'd be more than happy to help!
12/25/2023
replacement part, works fine
12/23/2023
Quick and easy, thanks!!
Company Response
Thank you for your review, Christine! We appreciate you taking the time to share your experience shopping at ctl.net. We are excited to hear that it was easy and convenient process for you. Thank you for your business and support!
12/17/2023
It was great
Company Response
Thank you so much for taking the time to write a review, Alan! We're glad to hear that your checkout process was a good experience.
If there is anything else we can do to help you get the most out of this product, please don't hesitate to reach out. We value your feedback and hope that you have a great experience with us going forward.
12/14/2023
Easy checkout process
Company Response
Thank you for your review, Brian! We appreciate you taking the time to share the experience you had with our checkout process. We are delighted that it was so easy for you to complete and we strive to make sure it's just as easy for all of our customers. We hope to continue delivering a great shopping experience and look forward to having you back soon. Thank you again for your review!
12/11/2023
Shopping was very simple and easy to fill out.
Company Response
Debra, thank you for taking the time to share your positive experience shopping with us, Debra! We strive to provide customer-friendly processes that make it easy for you to find exactly what you need. We're so glad you found the process intuitive and stress-free.
We hope you enjoy this small token of our appreciation for you.
Happy Holidays!
12/10/2023
KW
Company Response
Thank you for your 5-star review, Ken!
We hope that your products exceed your expectations.
Please don't hesitate if you need anything else in the future!
12/08/2023
Quick and easy.
Company Response
Hello Chris! Thank you for taking the time to review your experience with us! We are delighted to hear that your checkout process was quick and easy.
We strive to create an efficient, hassle-free experience anytime a customer visits our store, so we're glad to learn that this was your experience with us. If there's ever anything else we can do to make your next shopping journey more pleasant, please let us know.
We hope you find the CTL's CBx3 to be just as quick and easy!
12/07/2023
Amber has been great to work with.
Company Response
Thank you for providing us feedback about your positive experience working with Amber! We will be sure to let her know.
We hope you enjoy this small token of our appreciation for you!
Happy Holidays!
12/07/2023
ctl has wonderful customer service. They take very good care of our school. THANK YOU!
Company Response
Stacey, We feel honored and privileged to be a part of your school's operations and we will continue striving for ways to better serve you. Thank you so much for leaving this review and rating us five stars. It truly means a lot to us!
We hope you enjoy this small token of our appreciation for you!
Have a Happy Holidays!
12/07/2023
CTL helped our school achieve our technological objectives with exemplary service and communication. We could not have asked for a better team to assist us in meeting the needs of our students. A special thanks to Don Jensen (DJ), especially. Thank you very much for all that you do!
Company Response
We are thrilled to hear that CTL was able to help you reach your technological objectives! It is so gratifying when we can see the tangible result of our work. Our team at CTL strives for open communication and excellent customer service, and we are happy to know that DJ has excelled at representing our core values.
I hope you enjoy this small token of our appreciation for you!
Have a Happy Holidays!
12/05/2023 , CA
Good prices. Easy to look up specs for the device. Easy checkout. Great communication on status of the order. I'm impressed with them and would gladly use them again.
Company Response
Thanks so much for your wonderful review, Chris! We’re delighted to hear that the prices, specs page, checkout process and communication on your order status met or exceeded your expectations. It’s fantastic feedback such as yours that helps us ensure our customers have the best possible experience when they visit our site.
If there is ever anything we can do for you in the future, please don't hesitate to reach out. We look forward to assisting you again soon!
12/05/2023
This 32 GB Chromebox is blazing fast. And it has 9 to 11 years of guaranteed updates. Hopefully this will last my kids all through elementary school and maybe even part of junior high and high school!
12/05/2023
This 32 GB Chromebox is blazing fast. And it has 9 to 11 years of guaranteed updates. Hopefully this will last my kids all through elementary school and maybe even part of junior high and high school!
12/04/2023
sleezy scam?
Company Response
Thank you for taking the time to review ctl. We are sorry to hear that you were concerned about a potential scam.
At ctl, we take our customers' satisfaction and privacy very seriously and are committed to providing friendly, respectful customer service experiences. Our priority is creating an open and honest culture with our customers, which has provided us with consistent reviews from clients of all backgrounds who have trusted ctl with their business needs.
Due to security reasons, we cannot discuss any details over public channels regarding non-disclosure policies or other secure information. However, if you would like to discuss your concerns more in-depth please reach out to us directly at [email protected] and we will be more than happy to help you in any way we can.
Thanks again for alerting us to your concerns!
12/02/2023 , Arizona
The keyboard arrived more quickly than expected.
Company Response
Thank you for your review, Brent! We're so glad to hear that the Chrome OS Keyboard arrived quickly; we understand that receiving orders when you expect them is key. Unfortunately, we can tell from your rating that you weren't entirely happy with what you got.
We are always looking to improve our products and services so customer satisfaction is our #1 priority. Before leaving a final review, please let us know what issues you had with this product so that we can work on improving it in the future. Our Customer Service Team would be more than happy to help make things right. You can reach out to us at 1-800-642-3087 or email [email protected] and someone will get back to you within 1 business day.
Thanks again for your feedback, Brent–we appreciate it!
12/02/2023
This is a high quality keyboard that I am using for an Apple Macintosh computer.
11/28/2023
Great customer service and easy website ordering.
Company Response
Thank you for your kind words about our website and customer service! We're delighted to hear that your experience was easy and enjoyable.
11/28/2023
Daren was a great help - he answered all of my purchase-related and technical questions.
Company Response
We are thrilled to hear that Daren was able to provide you with great support! We will pass this feedback on to him.
We hope you enjoy your Chromebox!
Let us know if you need anything else in the future!
11/27/2023
Good
Company Response
Paul,
Thank you for your positive review! It's always encouraging to receive feedback from our customers, and we appreciate you for taking the time to share your thoughts.
11/22/2023
Very easy experience. No jumping through hoops and the chromebook was ready to ship!
Company Response
Thank you for taking the time to review CTL, Ryan! We are so glad to hear you had a positive experience with us. Our goal is to make sure our customers have an easy experience when purchasing our products - so we are so glad that was your experience. We look forward to continuing to serve you in the future!
11/17/2023
Taya Wyatt was very helpful with my purchase. Thanks so much!
Company Response
Janet, We’ll make sure to pass along your appreciation and compliments to Taya Wyatt, for providing you with exceptional customer service during your visit to CTL's site. It's customers like you that help our staff stay motivated and we could not be more grateful for that.
We hope we can have the opportunity to serve you again soon! Thank you for giving us a chance to do business with you.
11/16/2023
Fast and easy! Bought this for my granddaughter for Christmas.
Company Response
Thank you for choosing CTL Chromebook PX11E as a gift for your granddaughter, Janet! We appreciate your 5-star rating and feedback.
It makes us proud to know that customers trust our products when introducing their young ones to technology. We are continuously working hard to make sure that we deliver quality products with easy setup and use in mind, so it brings us joy to hear you had a good experience with it.
Thank you again for taking the time to review our product! We look forward to seeing what your granddaughter will create with her new device.
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