CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

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1,662 Verified Customer Reviews

1,662 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1329
(80%)
4 Shopper Approved - Review Star
237
(14.3%)
3 Shopper Approved - Review Star
78
(4.7%)
2 Shopper Approved - Review Star
10
(0.6%)
1 Shopper Approved - Review Star
8
(0.5%)

Customer Service
4.4
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

6 years collecting reviews

About this Company

CTL has been manufacturing best-in-class Chromebooks, Laptops, Desktop PCs, Computer Displays, Workstations, and High-End Servers since 1989. CTL's rugged Chromebooks for Education, Chromebox, and Chromebook Tablets have received widespread recognition and accolades from noted tech publications such as PC Magazine, ChromeUnboxed.com, Android Police, Android Central, CNET, and Laptop Magazine. CTL's headquarters, sales, and support teams are all located in the United States. CTL is a Google Education Premier Partner, and an Intel Technology Program Platinum Partner. For more information about CTL and to purchase CTL products, visit us at ctl.net

Video Reviews

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Shopper Approved - Verified Customer Steve S.
1 week ago

I found the product that I was looking for. Wesley's support was excellent!

Company Response

We are so pleased that Wesley could help you find exactly what you were looking for.

I will pass this review on to him! 


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Shopper Approved - Verified Customer Robert P.
1 week ago

Love working with the team at CTL. They are excellent at hearing what I need and finding solutions that check all the boxes.

Company Response

Thank you for your 5-star review, Robert! We are so pleased to hear that you had a positive experience with the CTL team. As our customer, it is important to us that we listen to and understand your needs in order to find solutions that work best for you. 
We are grateful for your loyalty and look forward to continuing to serve you with excellent products like the PX11E and CBx3.

Please don't hesitate to reach out anytime in the future if there is anything else we can do for you!


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Shopper Approved - Verified Customer Christy
1 week ago

Quick responses

Company Response

Christy, thank you for taking the time to give us a review. 

We hope you find your new NL72 Chromebook as quick as our support team! 


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Shopper Approved - Verified Customer Anonymous Customer
1 week ago

Chat was not super helpful. Just had simple questions.

Company Response

Thank you for taking the time to share your experience with us Tony. We apologize if our chat service was not helpful. Our goal is to serve our customers with the best support in a timely manner. 

We would love to know more about your issue so we can address it and make sure it doesn't happen to other customers. Please don't hesitate to send us an email at [email protected] or [email protected]. Additionally, your Account Sales Rep. can be a great source of contact for your questions if we aren't able to get back to you soon enough.

Thank you again for your feedback. 

--CTL Customer Success Team 


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Shopper Approved - Verified Customer Sammy
2 weeks ago

Quick service. Good Tech support on any question. Good suggestions for questions that do not have direct answers.

Company Response

Thank you for taking the time to review your experience with us, Sammy! 
We're so pleased to hear that our tech support was helpful and quick to respond! I'll make sure to pass this on to them! 


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Shopper Approved - Verified Customer Tom W.
2 weeks ago

Easy to order

Company Response

Thank you for your review, Tom!
We appreciate your support! We are happy to provide St. John the Beloved's Students and Parents with CTL Chromebooks.
Please let me know if I can support you with any additional needs 
-Taya


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Shopper Approved - Verified Customer Michael L.
2 weeks ago

Thank you


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Shopper Approved - Verified Customer David M.
3 weeks ago

Quality products


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Shopper Approved - Verified Customer David M.
3 weeks ago

Great customer service


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Shopper Approved - Verified Customer David M.
3 weeks ago

Quality Products


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Shopper Approved - Verified Customer Mark P.
3 weeks ago

Great customer service (Taya) helped me make the decision.

Company Response

Thank you for your kind words, Mark! We are so pleased to hear that Taya was able to assist you with finding the perfect CBx3-7 Chromebox. Thank you for choosing our product, we value your business and hope to be of service again soon. 

--Taya


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Shopper Approved - Verified Customer Valerie C.
3 weeks ago

Very quick and easy


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Shopper Approved - Verified Customer Anonymous Customer
4 weeks ago

thank you taya!

Company Response

Hey Ray, 

Thank you for leaving a review, I'm so glad I could be of help!

Please feel free to contact me with any other inquiries or questions- I'm here for you!

-Taya 


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Shopper Approved - Verified Customer Luke E.
08/25/2023 , ME

We switched from DELL to CTL Chromebooks a few years ago, and they have been reliable, durable, and SUPER easy to deploy at our School! :-)

Customer Service
5/5

Company Response

Luke, we are so pleased to hear that the CTL Chromebooks have been reliable and durable for your school. Dependability is our top priority when engineering our parts!

We appreciate your five-star rating and look forward to continuing to be a trustworthy source for your school's needs in the future.

NL7TW/NL71TW/NL71TWB US Keyboard - C Cover
NL7TW/NL71TW/NL71TWB US Keyboard - C Cover
Read more reviews about this product

08/25/2023

Easy Repair! :-)

This Keyboard/Cover was exactly what I needed to repair one of our Student's Chromebooks! :-) It was easy to install, and it works perfectly! :-)


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Shopper Approved - Verified Customer Azael C.
08/15/2023 , GEORGIA

My sales rep is always so great to work with and provided a quick turnaround on all request!

Customer Service
5/5

Company Response

Azael, we are delighted to hear you had a positive experience with your sales rep! We will let them know you are happy with their communication and support. 

We truly value your time and appreciate you taking the opportunity to share your experience with us. We 

Parallels® Desktop License for Chrome OS
Parallels® Desktop License for Chrome OS
Read more reviews about this product

08/15/2023

I truly enjoy using Parallels for Chrome OS

I truly enjoy using Parallels for Chrome OS


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Shopper Approved - Verified Customer Anonymous Customer
08/11/2023

So far so good. The proof is in how long it takes to receive our licenses.

Company Response

We understand the importance of timely delivery and aim to make sure our customers receive their licenses quickly and without any hiccups. Our team is dedicated to providing quality service, from start to finish, and your high rating sends us the right message. Your feedback matters! 

If there is anything else we can do for you in the future, please do not hesitate to reach out.


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Shopper Approved - Verified Customer Sonia F.
08/01/2023

Great customer service

Company Response

Sonia, thank you for taking the time to write us a review.

We are delighted to hear that our customer service team satisfied your needs with great support. 


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Shopper Approved - Verified Customer Dustin S.
07/27/2023

Quick and easy. Just what I needed. Thanks!

Company Response

Dustin, we are happy you were satisfied with our fast and easy service. We sincerely appreciate your business and look forward to continue providing positive experiences with our products!


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Shopper Approved - Verified Customer Debbie D.
07/27/2023

Always handy! Good prices, great customer service. They work SO WELL with schools, large and small.

Company Response

Thank you for your positive feedback, Debbie! We are thrilled that you have enjoyed our customer service as well as our product prices. It is a pleasure to provide parts and services to schools of all sizes, and we are so glad that we have been able to help out the educational community this way.

Your kind words mean the world to us, and we’re happy the PX11E Parts has been a helpful solution for your needs. Please don't hesitate to reach out if there is anything else that we can do for you in the future.


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Shopper Approved - Verified Customer Paul J.
07/26/2023

smooth and fast

Company Response

Thank you so much for your 5-star rating, Paul! We’re delighted to hear that you found the checkout process smooth and fast. We're happy to continue our partnership with Brookfield Academy and hope you'll think of CTL again for any future needs.


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