crystalkayak.com Reviews

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473 Verified Customer Reviews

473 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
396
(83.7%)
4 Shopper Approved - Review Star
49
(10.4%)
3 Shopper Approved - Review Star
11
(2.3%)
2 Shopper Approved - Review Star
11
(2.3%)
1 Shopper Approved - Review Star
6
(1.3%)


5-star reviews
250+

5-star reviews

9 years collecting reviews
Filter
B
Shopper Approved - Verified Customer Bill U.
02/28/2018

All is well with the exception of your pick for delivery services.Triple A promised a delivery date and didn't show up. Further, they did not and have not answered their phone, have not returned both written and phone messages. In shirt, I no longer know where my kayaks are or when or even IF they are going to delivered. Fund a new delivery agency.

Would Recommend
4/5
Would Buy Again
5/5

H
Shopper Approved - Verified Customer Hunter R.
02/06/2018

Stacey was a great help over the course of the week answering all the questions I needed answers for. I will definitely be returning for any other purchasing I will need for my fiance and my new Crystal Kayaks!

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jean
01/17/2018

So excited to get my Kayak!!! You showed how much ch we are going to enjoy it and made it easy to purchase!!

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Ric H.
12/12/2017

Stacey was very helpful

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Donna A.
12/10/2017 , FL

So far, so good. I will have more to say once I get to try out the new kayak.

12/10/17 the order is waiting for me at our house in Florida. My parents signed for it and I have not been able to take it out yet. I will be arriving in Florida about 12/22. I will be able to give you more feedback once I get to try it out.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

A
Shopper Approved - Verified Customer allen G.
12/10/2017

haven't used them yet

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

R
Shopper Approved - Verified Customer Ralph N.
12/08/2017

Very helpful support, Many thanks Stacey for your great help, I would recommend and am looking forward to more business.

Would Recommend
5/5
Would Buy Again
5/5

D
Donna A.
12/01/2017

I can't really rank the product or service on the product yet because I have not received it and taken it out on the water yet. It is supposed to be delivered today!

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Customer Service
5/5
Delivery
4/5

C
Shopper Approved - Verified Customer Charles B.
11/27/2017

What happened to the cyber Monday shipping discount?

Would Recommend
2/5
Would Buy Again
2/5

Merchant Response

crystalkayak.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer Dennis S.
11/22/2017

Easy and prefered.

Would Recommend
5/5
Would Buy Again
5/5

R
R B.
11/01/2017

Every thing will be fine as long as Brian follows up with his plan

Would Recommend
4/5
Would Buy Again
3/5
Product Satisfaction
3/5
Price
4/5
Customer Service
3/5
Delivery
4/5

A
Shopper Approved - Verified Customer Andres O.
10/31/2017

Really easy

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
09/27/2017

Great website, easy to maneuver and quick checkout process! Thank you!

Would Recommend
5/5
Would Buy Again
5/5

L
Shopper Approved - Verified Customer Leah M.
08/12/2017

I messaged you a few times with questions and there was no reply.

Would Recommend
2/5
Would Buy Again
4/5

Merchant Response

crystalkayak.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

H
Shopper Approved - Verified Customer Henry
08/08/2017

Thank you Stacey. Crystal Kayak Company really makes things happen. You guys are the best.
Henry Aguirre Dominican Republic

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Julissa K.
08/03/2017

Hi!! could you contact me,,, i have need review with you the shipping options, delivery times and Wire transfer instructions for doing these purchased

I need a phone or email for contact to you

Thanks

Julissa Krauss

Would Recommend
1/5
Would Buy Again
3/5

Merchant Response

crystalkayak.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Shopper Approved - Verified Customer Julissa K.
08/03/2017

Hi!! could you contact me,,, i have need review with you the shipping options, delivery times and Wire transfer instructions for doing these purchased

I need a phone or email for contact to you

Thanks

Julissa Krauss

Would Recommend
1/5
Would Buy Again
3/5

Merchant Response

crystalkayak.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer Debbie H.
07/29/2017

order has not been shipped.

Would Recommend
1/5
Would Buy Again
1/5

Merchant Response

crystalkayak.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

H
Shopper Approved - Verified Customer Henry M.
07/28/2017

Thank you Stacey for all your help.

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer Engulfed A.
07/25/2017

Stacey, our representative has been above wonderful! We're extremely excited to get our kayaks! :)

Would Recommend
5/5
Would Buy Again
5/5

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