cruisedirect.com Reviews

4.6 Overall Satisfaction Rating

Based on 7,401 Ratings

5
5223 (70.6%)
4
1727 (23.3%)
3
385 (5.2%)
2
41 (0.6%)
1
25 (0.3%)
5,000+

Customer Service

4.4 Average

5
(99)
4
(29)
3
(15)
2
(3)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

cruisedirect.com

About Us

We love cruises, and we want everyone else to love them too!

At CruiseDirect, we know that planning a vacation shouldn't be a chore, it should be fun! By utilizing the latest advances in technology, such as live pricing and availability, we've made it as easy as 1-2-3 to research, arrange, and book reservations online- without any hassles.

Our philosophy is that your vacation starts from the minute you visit our site. That's why we have provided our customers with rich, inspiring content to help ease the decision making process. We also work with the best suppliers in the business to ensure that you will always get the lowest price for your cruise. In fact, we're so confident you won't find a better rate, we're willing to guarantee it! When it comes time to reserve the cabin you want, at the price you want, our booking engine makes the process fast and friendly. Yet even with all that our website offers, we realize that sometimes you need a helping hand. Our experienced support team and crew of sales agents are always just a phone call away, ready to assist you in any way they possibly can.

Here at CruiseDirect, we are all cruises, all the time.

R

Randolfo S.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"very easy to book"
B

Bhagwan N.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"GREAT"
S

Salah A.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Son"

Why CruiseDirect?

Good

A

alan H.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"EXCELLENT GOT THE EXECUTIVE CABIN FOR LESS THAN LOWER GRADES OFFERED BY OTHERS"

Why CruiseDirect?

GOOD

C

Carmen C.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Quickly and easy"

Why CruiseDirect?

Is my second time with you. The first was excellent.

D

Dante C.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"simple & easy"
A

Ana M.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Very good price"
E

Eeva S.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Everything good"

Why CruiseDirect?

Prize

A

Aivars P.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Clear user interface and easy to see all relevant details. Search could be improved to compare cruises easier"

Why CruiseDirect?

PINS points offered via bonusway

P

Patricia B.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great website"

Why CruiseDirect?

past customer

K

Kevin S.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great to deal with fast customer service"

Why CruiseDirect?

found on website that had our cruise we were looking for 2020

R

RIE S.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Fast and smooth"

Why CruiseDirect?

Yahoo search engine

L

Laurie A.
3 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent"

Why CruiseDirect?

Incredible I liked this

M

Mairenys G.
3 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"It was awsome"
J

Jason Y.
3 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"thanks"
D

David H.
3 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Nice website"

Why CruiseDirect?

Ease

B

Barak L.
3 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Great Service"

Why CruiseDirect?

Reliability

S

Saranya R.
4 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Great Customer Support"

Why CruiseDirect?

Great deals and service

K

KIMBERLY H.
4 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Great Service!"
J

John M.
4 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Armin is awesome! Helped me every step of the way."

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