cruisedirect.com Reviews

4.6 Overall Satisfaction Rating

Based on 8,344 Ratings

5
5975 (71.6%)
4
1882 (22.6%)
3
417 (5%)
2
43 (0.5%)
1
27 (0.3%)
5,500+

Customer Service

4.4 Average

5
(101)
4
(29)
3
(15)
2
(3)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

cruisedirect.com

About Us

We love cruises, and we want everyone else to love them too!

At CruiseDirect, we know that planning a vacation shouldn't be a chore, it should be fun! By utilizing the latest advances in technology, such as live pricing and availability, we've made it as easy as 1-2-3 to research, arrange, and book reservations online- without any hassles.

Our philosophy is that your vacation starts from the minute you visit our site. That's why we have provided our customers with rich, inspiring content to help ease the decision making process. We also work with the best suppliers in the business to ensure that you will always get the lowest price for your cruise. In fact, we're so confident you won't find a better rate, we're willing to guarantee it! When it comes time to reserve the cabin you want, at the price you want, our booking engine makes the process fast and friendly. Yet even with all that our website offers, we realize that sometimes you need a helping hand. Our experienced support team and crew of sales agents are always just a phone call away, ready to assist you in any way they possibly can.

Here at CruiseDirect, we are all cruises, all the time.

R

Robert N.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"Quick response"

Why CruiseDirect?

Customer reviews

S

Silvana A.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"i have bought cruises since 2015, and I have a good experience with cruisedirect"

Why CruiseDirect?

because is efficient and I trust in this company

S

SALAH M.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"AS EASY AS POSSIBLE"

Why CruiseDirect?

SERVICE AND ONLINE ACCURATE RESPONSE

S

Stephane B.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"Clear information on the web site"

Why CruiseDirect?

prices

R

RAMAMOHAN R.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"I paid booking fee accepting balance as indicated on the understanding that latitude rewards will be adjusted on getting my lost number from NCL as promised during CHAT online. Rest is EXCELLENT"

Why CruiseDirect?

On getting website online and found to be USER FRIENDLY

J

Jonathan G.
Today

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent customer service."

Why CruiseDirect?

Team National Member

T

TARANG S.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"VERY HELPFUL"
C

Chung W.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Very nice customer's service, the agent's name : Eugene Bent, very friendly and patient."

Why CruiseDirect?

convenient

A

Arun M.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great"
W

WAN T.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Very nice customer's service, the agent's name : Eugene Bent, very friendly and patient."

Why CruiseDirect?

convenient

R

Roger F.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"easy"

Why CruiseDirect?

email

R

Roger F.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"easy"

Why CruiseDirect?

email

S

SUNDER M.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"super"
R

Roger F.
1 day ago

Verified Purchase

5.0
Overall Satisfaction Rating

"easy"

Why CruiseDirect?

email

L

LEROY R.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great so far"
L

LEROY R.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great so far"
L

LEROY R.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great so far"
L

LEROY R.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great so far"
L

LEROY R.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"great so far"
M

Maggie D.
2 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"You were easier to use than the cruise site webpage!"

Why CruiseDirect?

You didn't ask for my email like other cruise sites.

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