cruisedirect.com Reviews

4.7 Overall Satisfaction Rating

Based on 10,291 Ratings

5
7511 (73%)
4
2221 (21.6%)
3
471 (4.6%)
2
54 (0.5%)
1
34 (0.3%)
7,500+ 5 stars in a row

Customer Service

4.4 Average

5
(108)
4
(32)
3
(15)
2
(3)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

cruisedirect.com

About Us

We love cruises, and we want everyone else to love them too!

At CruiseDirect, we know that planning a vacation shouldn't be a chore, it should be fun! By utilizing the latest advances in technology, such as live pricing and availability, we've made it as easy as 1-2-3 to research, arrange, and book reservations online- without any hassles.

Our philosophy is that your vacation starts from the minute you visit our site. That's why we have provided our customers with rich, inspiring content to help ease the decision making process. We also work with the best suppliers in the business to ensure that you will always get the lowest price for your cruise. In fact, we're so confident you won't find a better rate, we're willing to guarantee it! When it comes time to reserve the cabin you want, at the price you want, our booking engine makes the process fast and friendly. Yet even with all that our website offers, we realize that sometimes you need a helping hand. Our experienced support team and crew of sales agents are always just a phone call away, ready to assist you in any way they possibly can.

Here at CruiseDirect, we are all cruises, all the time.

M

Mei L.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Ok
K

Kristina G.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

:)

Why CruiseDirect?

:)

E

Elia S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far, so good.

Why CruiseDirect?

Because I've been a travel agent all my working years and always admired the easy of their website, which was better than my own company.

M

MICHAEL M.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great website for booking cruises at discount rates!

Why CruiseDirect?

Prices are competitive and customer service is excellent!

J

James P.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good prices

Why CruiseDirect?

Easy to book

M

Mark T.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

I did better booking myself than with the sales team. The search engine is slow.

Why CruiseDirect?

Service and insurance

J

James J.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy Booking

Why CruiseDirect?

Because its on our website

L

Larisza B.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was nice: fast and simple

Why CruiseDirect?

Better conditions than directly via the cruise line

F

Farrah V.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great site. pricing is awesome.

Why CruiseDirect?

referral

C

Cynthia H.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It's quick an d easy

Why CruiseDirect?

it's linked with Rakuten

Loading Page Animation

See more cruisedirect.com Reviews

Visit cruisedirect.com ►