cruisedirect.com Reviews

4.7 Overall Satisfaction Rating

Based on 10,274 Ratings

5
7498 (73%)
4
2219 (21.6%)
3
469 (4.6%)
2
54 (0.5%)
1
34 (0.3%)
7,000+ 5 stars in a row

Customer Service

4.4 Average

5
(108)
4
(32)
3
(15)
2
(3)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

cruisedirect.com

About Us

We love cruises, and we want everyone else to love them too!

At CruiseDirect, we know that planning a vacation shouldn't be a chore, it should be fun! By utilizing the latest advances in technology, such as live pricing and availability, we've made it as easy as 1-2-3 to research, arrange, and book reservations online- without any hassles.

Our philosophy is that your vacation starts from the minute you visit our site. That's why we have provided our customers with rich, inspiring content to help ease the decision making process. We also work with the best suppliers in the business to ensure that you will always get the lowest price for your cruise. In fact, we're so confident you won't find a better rate, we're willing to guarantee it! When it comes time to reserve the cabin you want, at the price you want, our booking engine makes the process fast and friendly. Yet even with all that our website offers, we realize that sometimes you need a helping hand. Our experienced support team and crew of sales agents are always just a phone call away, ready to assist you in any way they possibly can.

Here at CruiseDirect, we are all cruises, all the time.

M

Malinda M.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Na

Why CruiseDirect?

Na

M

Malinda M.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy to reserve

Why CruiseDirect?

Past customer

G

Geidy L.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It has been smooth

Why CruiseDirect?

Browsing the internet

J

JI-SHIUN L.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very well

Why CruiseDirect?

trusty

O

Oxana S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I had a lovely Caribbean cruise last year with your company.
I decided to try a Mediterranean cruise this year. I really love "Harmony of the Seas" :-))
S

Sigurdur S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

All good

Why CruiseDirect?

Got an e-mail offer from you

D

Donnie R.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

cruise line was very patient with us

Why CruiseDirect?

cost

G

Greg A.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy filtering & sorting

Why CruiseDirect?

Used before. Very easy to navigate and great deals

M

Martha W.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

New to cruising. Not sure why travel insurance is not being offered for this cruise?

Why CruiseDirect?

Recommended by article about repositioning cruises.

Q

Qian X.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy to book
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