cruisedirect.com Reviews

4.7 Overall Satisfaction Rating

Based on 10,254 Ratings

5
7483 (73%)
4
2214 (21.6%)
3
469 (4.6%)
2
54 (0.5%)
1
34 (0.3%)
7,000+ 5 stars in a row

Customer Service

4.4 Average

5
(108)
4
(32)
3
(15)
2
(3)
1
(8)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

cruisedirect.com

About Us

We love cruises, and we want everyone else to love them too!

At CruiseDirect, we know that planning a vacation shouldn't be a chore, it should be fun! By utilizing the latest advances in technology, such as live pricing and availability, we've made it as easy as 1-2-3 to research, arrange, and book reservations online- without any hassles.

Our philosophy is that your vacation starts from the minute you visit our site. That's why we have provided our customers with rich, inspiring content to help ease the decision making process. We also work with the best suppliers in the business to ensure that you will always get the lowest price for your cruise. In fact, we're so confident you won't find a better rate, we're willing to guarantee it! When it comes time to reserve the cabin you want, at the price you want, our booking engine makes the process fast and friendly. Yet even with all that our website offers, we realize that sometimes you need a helping hand. Our experienced support team and crew of sales agents are always just a phone call away, ready to assist you in any way they possibly can.

Here at CruiseDirect, we are all cruises, all the time.

N

Norma S.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to book

Why CruiseDirect?

Good service

D

David W.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The cruise expert I talked to was great.

Why CruiseDirect?

Price and ease of web site. I was able to choose my exact room.

R

ROBERT H.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is the 7th cruise I've booked via Cruise Direct. I love the live chat feature and specifically like working with Armando.
C

Christopher R.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I've used this website for 5 bookings so far. Great experience!

Why CruiseDirect?

Flexibility and ease of use.

A

Amalia E.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good

Why CruiseDirect?

Always book with Cruisedirect

E

EMILY R.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast and straight forward

Why CruiseDirect?

Choose them before and loved the discounts

M

Michael G.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to navigate web site

Why CruiseDirect?

Great pricing!!!

W

William M.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This worked well!

Why CruiseDirect?

we are returning customers

R

Robert L.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website is very user friendly!

Why CruiseDirect?

Returning satisfied customer

H

Howard P.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Effortless
Just a lot of conditions to read. That you need to know!

Why CruiseDirect?

It was listed as one of the 10 best sites

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