criticaltool.com Reviews

4.7 Overall Satisfaction Rating

Based on 8,919 Ratings

5
7001 (78.5%)
4
1508 (16.9%)
3
363 (4.1%)
2
27 (0.3%)
1
20 (0.2%)
7,000+ 5 stars in a row

Delivery Time

4.8 Average

5
(851)
4
(138)
3
(29)
2
(4)
1
(9)

Product Satisfaction

4.7 Average

5
(833)
4
(148)
3
(32)
2
(7)
1
(11)

Price Satisfaction

4.6 Average

5
(728)
4
(220)
3
(67)
2
(6)
1
(10)

Customer Service

4.6 Average

5
(70)
4
(9)
3
(3)
2
(3)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

criticaltool.com

L

linda B.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I would once again see a size comparison chart for your clothing and coats. Very hard to know how the sizes run without a chart!
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
D

Debco F.
4 days ago , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great service!
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
J

Jeffrey E.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

You didn’t apply the 10% discount
J

Joi
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always a pleasure doing business with Critical Tool
U

University O.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

customer service rep Dave was knowledgeable and responsive
S

Stephen B.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Hi-Vis safety pants a good deal for night work
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
M

Mavis B.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I enjoy shopping this site it has the things my son needs for his work I do feel the shipping is high but I pay it because I trust the quality of the merchandise
Product Satisfaction
4/5
Price
3/5
Delivery
4/5
A

Angela W.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Adding a 10% promo code voided the sale price offered which ended up only saving me .50 cents off of my $150.00 order.
Product Satisfaction
4/5
Price
2/5
CustomerService
1/5
Delivery
5/5
W

William S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great customer servce
M

Motorsport A.
1 week ago , NV

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Delivery was quick . Very good product.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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