Since 1993 Critical Tool has been proud to be the safety supplier of many industrial, healthcare, food processing and manufacturing customers across the United States.  Over the past 30 years we have quadrupled our product offerings specializing in Arc Flash Electrical Work Gear, Flame Resistant Clothing, Hi-Vis Apparel and Safety PPE.  Our highest priority is the Customer Relationship and providing not just products, but Safety Solutions to our customers and bringing them home every day to their family safely.  We ship from multiple warehouses across the country so you'll won't have to wait long to receive your product and we offer free shipping on your order over $149 (some exclusions apply).  

Filter

10,207 Verified Customer Reviews

10,207 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
8004
(78.4%)
4 Shopper Approved - Review Star
1709
(16.7%)
3 Shopper Approved - Review Star
416
(4.1%)
2 Shopper Approved - Review Star
39
(0.4%)
1 Shopper Approved - Review Star
39
(0.4%)

Delivery Time
4.8
5 Shopper Approved - Review Star
1049
4 Shopper Approved - Review Star
158
3 Shopper Approved - Review Star
37
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
14
Product Satisfaction
4.7
5 Shopper Approved - Review Star
1029
4 Shopper Approved - Review Star
172
3 Shopper Approved - Review Star
41
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
15
Price Satisfaction
4.6
5 Shopper Approved - Review Star
908
4 Shopper Approved - Review Star
254
3 Shopper Approved - Review Star
83
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
11
Customer Service
4.4
5 Shopper Approved - Review Star
92
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
8,000+

5-star reviews

11 years collecting reviews

About this Company

Since 1993 Critical Tool has been proud to be the safety supplier of many industrial, healthcare, food processing and manufacturing customers across the United States.  Over the past 30 years we have quadrupled our product offerings specializing in Arc Flash Electrical Work Gear, Flame Resistant Clothing, Hi-Vis Apparel and Safety PPE.  Our highest priority is the Customer Relationship and providing not just products, but Safety Solutions to our customers and bringing them home every day to their family safely.  We ship from multiple warehouses across the country so you'll won't have to wait long to receive your product and we offer free shipping on your order over $149 (some exclusions apply).  

Filter
V
Shopper Approved - Verified Customer Vance T.
Today , Ohio

Hi

Product Satisfaction
3/5
Price
3/5
Delivery
5/5

I
Shopper Approved - Verified Customer Infinite H.
1 day ago

It was easy and fast


S
Shopper Approved - Verified Customer Sylvamo
1 day ago

Good!


J
Shopper Approved - Verified Customer Jeremy D.
1 day ago

This will work great for me on the job

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Steve C.
2 days ago

Easy to order


C
Shopper Approved - Verified Customer Christi B.
4 days ago

easy ordering


E
Shopper Approved - Verified Customer Edward G.
5 days ago

Easy to find what I wanted


R
Shopper Approved - Verified Customer Ratcliff C.
6 days ago

Easy to Navigate


B
Shopper Approved - Verified Customer Barbara S.
6 days ago

Nice selection and very clear what you are ordering since you have product size on sererate lines


J
Shopper Approved - Verified Customer Jose M.
1 week ago

Would totally recommend anyone who is looking for hi vis clothing

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Suburban W.
1 week ago

good selection of products. easy to order.


V
Shopper Approved - Verified Customer Valerie M.
1 week ago

The customer service is outstanding and the website is very user friendly.


N
Shopper Approved - Verified Customer NICOLE P.
1 week ago

Both ordering and delivery went smoothly. Would recommend for all your fire safety necessities.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer petersons P.
1 week ago

quick shipping and good price

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer McCord E.
1 week ago

great

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Cathcart R.
1 week ago

I finally received my complete order. I am satisfied with the product, processing or trying to get the second half of my order figured out took way too long. shipping was pretty fast.

Product Satisfaction
5/5
Price
5/5
Customer Service
2/5
Delivery
1/5

G
Shopper Approved - Verified Customer Gilbane B.
1 week ago

NA

Product Satisfaction
5/5
Price
3/5
Delivery
5/5

P
Shopper Approved - Verified Customer PS&S
1 week ago

good site


G
Shopper Approved - Verified Customer Gary P.
1 week ago

Cheaper than the Royal King


J
Shopper Approved - Verified Customer JAMES H.
1 week ago

it was not clear promo code did not apply to items on sale


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023