criteriumcycles.co.uk Reviews

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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178 Verified Customer Reviews

178 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

5.0

Overall Star
Rating

5 Shopper Approved - Review Star
175
(98.3%)
4 Shopper Approved - Review Star
3
(1.7%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
5.0
5 Shopper Approved - Review Star
38
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
5.0
5 Shopper Approved - Review Star
169
4 Shopper Approved - Review Star
1
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
5.0
5 Shopper Approved - Review Star
175
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Would Buy Again
5.0
5 Shopper Approved - Review Star
172
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Delivery Time
4.9
5 Shopper Approved - Review Star
161
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
Price Satisfaction
4.9
5 Shopper Approved - Review Star
156
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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D
Dave K.
08/21/2021 , West Midlands

Paul and the team provided super clear and accurate advice that made the massively complicated task of purchasing a new e-bike very simple, for a complete novice.

From the start, Paul and the team helped me with my selection and guided me through the myriad of options. It was very clear, from the start, that Criterium is not in business to sell anything to anyone, they care and help you buy the best bike that works for you, not simply to boost profits.

I would recommend Criterium to everyone, of any ability. They are helpful and care about the quality of their service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

S
Sarah
Today , Edinburgh

I bought my second and third electric bikes last week from Criterion for a holiday cottage. Paul was really helpful, cheerful and delivered my bikes a couple of days after I bought them. He remembered the exact model I had bought a couple of years ago, so I was confident buying the updated versions. Great team in the shop and 10/10 for all round service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Mark
1 day ago

I have visited the shop a few time Paul and Rosie are very helpful and there staff are very helpful and knowledge on the best bike for you I done my order on line after visited the Edinburgh store on line order was hassle free .
Will be using them in the future by visiting the shop or on line order .
Keep up the good work Paul and Rosie

Would Recommend
5/5
Would Buy Again
5/5

C
Chris
1 day ago , Glasgow

My experience at Criterum Cycles was exceptional, the staff were incredibly knowledgable and very helpful.
The guys filled me with confidence in my purchases and offered great advice right down to the accessories, will definitely be a returning customer.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Marcin K.
1 day ago , Edinburgh

Great shop and knowledgeable employees. their work is their passion. will answer all your questions! amazing experience. I will definitely come back to this store more than once! I am sure that all my friends who need good support and will want to buy a bike, I will recommend this store to them !!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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