08/21/2021 , West Midlands
Paul and the team provided super clear and accurate advice that made the massively complicated task of purchasing a new e-bike very simple, for a complete novice.
From the start, Paul and the team helped me with my selection and guided me through the myriad of options. It was very clear, from the start, that Criterium is not in business to sell anything to anyone, they care and help you buy the best bike that works for you, not simply to boost profits.
I would recommend Criterium to everyone, of any ability. They are helpful and care about the quality of their service.
Today , London
I had an outstanding experience buying a Trek Emend through the cycle to work scheme. Communication was fabulous, everyone I spoke to was super helpful, and the hand delivery was amazing! Cannot fault you guys at all. Thank you so much!
1 day ago , Renfrewshire
The staff and management at Criterium Cycles were very friendly, helpful and most of all knowledgeable. My exact set up and bike position requirements were carried out impeccably and any request made was carried out without issue. This was my first experience of Criterium Cycles and I cannot recommend them highly enough. Bike shops can be unwelcoming places sometimes if you are not known but I felt as if I had been dealing with them for years.
1 day ago
The personalised free delivery service from Scotland was beyond the call of duty and much appreciated
The handover was expertly done by someone who is obviously passionate about their bikes
1 day ago
An excellent cycling shop with knowledgeable staff and great communication. I had difficulty buying a bike due the national shortage but Criteriumcycles fitted me out (literally) and engaged with Trek over various issues to ensure an excellent customer experience. Because of this positivity my friend bought a bike there too; it just goes to show how good customer service leads to sales!
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