criteriumcycles.co.uk Reviews

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

428 Verified Customer Reviews

428 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
400
(93.5%)
4 Shopper Approved - Review Star
22
(5.1%)
3 Shopper Approved - Review Star
3
(0.7%)
2 Shopper Approved - Review Star
1
(0.2%)
1 Shopper Approved - Review Star
2
(0.5%)

Product Satisfaction
5.0
5 Shopper Approved - Review Star
322
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Customer Service
5.0
5 Shopper Approved - Review Star
69
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Would Recommend
4.9
5 Shopper Approved - Review Star
405
4 Shopper Approved - Review Star
18
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
1
Would Buy Again
4.9
5 Shopper Approved - Review Star
399
4 Shopper Approved - Review Star
23
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
2
Delivery Time
4.9
5 Shopper Approved - Review Star
304
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
1
Price Satisfaction
4.9
5 Shopper Approved - Review Star
297
4 Shopper Approved - Review Star
29
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
250+

5-star reviews

About this Company

Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.

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G
GDPR R.
08/21/2021 , West Midlands

Paul and the team provided super clear and accurate advice that made the massively complicated task of purchasing a new e-bike very simple, for a complete novice.

From the start, Paul and the team helped me with my selection and guided me through the myriad of options. It was very clear, from the start, that Criterium is not in business to sell anything to anyone, they care and help you buy the best bike that works for you, not simply to boost profits.

I would recommend Criterium to everyone, of any ability. They are helpful and care about the quality of their service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
01/09/2023 , Long Island

Excellent service thanks

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
5/5

G
GDPR R.
12/05/2022 , East Lothian

So, in August 2022 my wife and I started looking into getting a couple of eBikes, luckily Criterion Cycles aren't a million miles away from us, so we went there to have a look not really intending to buy that day. However, the staff there were great, they took us through everything that we would need to know and showed us a couple of bikes that they thought would be a great fit for our needs. There didn't seem to be any point in going to try and look elsewhere, the team at Criterion obviously know their stuff, and you'd travel far to find better or more helpful service, in fact I don't think you actually would. So, we bought the bikes and they've been brilliant, really good fun and all the back up from Criterion has been first class. My recommendation don't bother looking elsewhere, this is a one stop shop for your bike needs.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/24/2022

Good customer service in shop.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/23/2022

Excellent service, hence second order,highly recommended, hence 5 star rating

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/20/2022

Quick and easy. Very helpful and friendly service

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/17/2022

Good price for the Torq drinks bottles.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/16/2022

Great product for a competitive price

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/15/2022

Great experience and highly recommend

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5

G
Shopper Approved - Verified Customer GDPR R.
11/14/2022 , Midlothian

A+ would definitely use again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/13/2022 , North Yorkshire

Absolutely outstanding price and service

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/10/2022

Excellent service would easily use again. Great prices too

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/08/2022

TOTALLY SATISFIED

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/08/2022

Quick and Easy on-line purchase.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
4/5

G
Shopper Approved - Verified Customer GDPR R.
11/08/2022

First class,easy to use web site,will use again.

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/07/2022

An excellent price and I was able to redeem points to make it even better!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/07/2022 , Merseyside

Very good, excellent products at a very reasonable price

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/07/2022

Fast delivery and great product at a great price.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/06/2022

Great product super price snd staff really helpful when I sent an email

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/06/2022

Good

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer GDPR R.
11/04/2022

Great prices excellent sale

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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