Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.
428 Verified Customer Reviews
428 Customer Ratings and Reviews
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4.9
Overall Star
Rating
5-star reviews
About this Company
Criterium Cycles was established in Edinburgh in 2013 by brothers Paul and Richard Bowker. Our vision has always been to deliver outstanding customer service and be one of the best bike shops in the UK. We believe that by stocking the best brands supported by knowledgeable staff who ride and wear the products we sell, we give our customers the confidence that they are buying the right products supported by impartial and professional advice. We always make sure we find out as much as we can about your riding objectives and level of experience at the very outset so we can make sure we supply you with the bike that is right for you. We were voted Scotland's best bike shop in 2021 but have now become a truly UK wide business with our hugely successful National Delivery Service ensuring more customers than ever can take advantage of the outstanding customer service that the name Criterium Cycles has become synonymous with.
GDPR R.10/27/2022
Easy ordering process
10/26/2022 , South Yorkshire
Thorough, friendly and helpful assessment of the appropriate Ebike for my husband. They even started by making sure what size bike he needed! At no time did we feel pressured or rushed despite leaving the shop initially to think everything over. The ability to try out a bike outside the shop was also much appreciated as was the expert and informative personal delivery service of the bike to our home. Add to this a great price and service, head and shoulders above that which had been experienced elsewhere, means they deserve the highest recommendation!
10/25/2022 , Edinburgh
The team at Criterium mske spending cash a pleasure
GDPR R.10/24/2022
Easy to use website. Competitive prices. Look forward to receiving my order soon.
GDPR R.10/24/2022
Excellent
GDPR R.10/22/2022
Great sale pleasure shopping with you guys, some great items at unreal prices.
10/21/2022 , Nottinghamshire
I visited the Bakewell store and found the the whole experience a joy. This company is interested in the customer's requirements and what is best for the customer. No hard sell or pestering phone calls or emails. I made my purchase a week later, a Trek Firefly, which was delivered to my home and the handover was fantastic. Everything set up and adjust to suit me and thoroughly explained. No skimping or rushing off. In a word the company is "Brilliant". Not the cheapest but by far the best value for money. I visited several other stores before Criterium Cycles and no one comes close to customer service and knowledge. Videos on YouTube a well worth viewing, too.
GDPR R.10/21/2022
Excellent prices great website easy to use very pleased
GDPR R.10/21/2022
Excellent price
10/19/2022 , Moray
I could not have been happier with the service I received from Criterium Cycles. From an initial visit in-store when I first met Paul who spent a long time with me discussing various options to the delivery of the bike and indeed fitting of tubeless tyres to other Trek bikes we owned, I would highly recommend Criterium for first class customer service. I also had email correspondence with Keith from the Criterium team leading up to my purchase, again I was very impressed by the information I received and the fact I felt that I was getting such personal attention, it was clear to me that I was dealing with a very professional organisation. The bike delivery service and the customised fitting of the tubeless tyres at our own home was the icing on the cake!
10/19/2022
Excellent well informed and friendly service. I was well looked after at all times and the staff were very keen to help.
GDPR R.10/19/2022
Great value
10/18/2022 , Fife
Hard to find a decent bike shop in my area that has the quality brands offered by these guys at good prices......always happy to help and give good advice prior to purchasing. Great shop run by cyclists .
GDPR R.10/18/2022
Easy to order. Hopefully fulfilment is equally good.
Fantástic video on how to set up wheels for Tubeless. 5* service
GDPR R.10/17/2022
Fast and easy to use website, excellent prices, looking forward to receiving my cycle helmet.
10/13/2022 , Midlothian
Very helpful staff and quality bikes
GDPR R.10/09/2022 , Cumbria
Paid extra for quick delivery, still took 6 days to receive my order.
10/09/2022
Amazing service, knowledgeable, friendly, professional and so helpful - highly recommended!
GDPR R.10/09/2022
Straight forward and easy to follow
GDPR R.10/05/2022
Great shop
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